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KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

4.0 star property
Ryokan with free parking, near Katsuura Fishing Market

Choose dates to view prices

Photo gallery for KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

Hot springs
Lobby
1 bedroom, in-room safe, free WiFi, bed sheets
Hot springs
Public bath

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is P5,838
P6,538 total
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Corner Suite (Ocean View)(With open-air view bath)(Non-smoking)

Bathroom

Corner Suite (Ocean View)(With open-air view bath)(Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese B (10Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese B (10Tatami)(Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western (Ocean View)(Non-smoking)

View from room

Deluxe Japanese Western (Ocean View)(Non-smoking)

Highlights

Separate dining area
Air conditioning
Heating
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
Hair dryer
  • 83.7 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 6 Twin Futons

View all photos for Japanese D (Ocean View)(8Tatami)(With open-air bath)(Non-smoking)

Bathroom

Japanese D (Ocean View)(8Tatami)(With open-air bath)(Non-smoking)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 32.4 sq m
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Non Smoking, Ocean View (Japanese Western)

View from room

Superior Room, Non Smoking, Ocean View (Japanese Western)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 92.8 sq m
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons and 2 Large Twin Beds

View all photos for Deluxe Twin (Ocean View)(With open-air bath)(Non-smoking)

Bathroom

Deluxe Twin (Ocean View)(With open-air bath)(Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 39.1 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [June2024 Renewal]Standard Twin (Non-smoking)

View from room

[June2024 Renewal]Standard Twin (Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • 25.8 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Japanese E (Ocean View)(10Tatami)(With open-air bath)(Non-smoking)

Bathroom

Japanese E (Ocean View)(10Tatami)(With open-air bath)(Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 38 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese C (Ocean View)(10Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese C (Ocean View)(10Tatami)(Non-smoking)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 39 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Suite (Ocean View)(With open-air view bath)(Non-smoking)

Bathroom

Suite (Ocean View)(With open-air view bath)(Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 63.4 sq m
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese A (8Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese A (8Tatami)(Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Japanese Western (Ocean View)(Non-smoking)(For 7 to 8 Guests)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western (Ocean View)(Non-smoking)(For 7 to 8 Guests)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 6 Twin Futons

View all photos for [June2024 Renewal]Superior Twin (Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

[June2024 Renewal]Superior Twin (Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 33.4 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Corner Suite (Ocean View)(With open-air view bath)(Non-smoking)

Bathroom

Deluxe Corner Suite (Ocean View)(With open-air view bath)(Non-smoking)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
  • 110.8 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Room, Non Smoking, Ocean View (Japanese Western, For 7 to 8 Guests)

View from room

Superior Room, Non Smoking, Ocean View (Japanese Western, For 7 to 8 Guests)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • Ocean view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for [June2024 Renewal]Japanese-style Room(Ocean View)(Non-smoking)

View from room

[June2024 Renewal]Japanese-style Room(Ocean View)(Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Western (Ocean View)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Japanese Western (Ocean View)(Non-smoking)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese D (Ocean View)(8Tatami)(With Open-air Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese D (Ocean View)(8Tatami)(With Open-air Bath)(Non-smoking)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Japanese Western(Ocean View)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Japanese Western(Ocean View)(Non-smoking)

  • Sleeps 8
  • 6 Twin Futons and 2 Double Beds

View all photos for Deluxe Twin (Ocean View)(With Open-air Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin (Ocean View)(With Open-air Bath)(Non-smoking)

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Japanese E (Ocean View)(10Tatami)(With Open-air Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese E (Ocean View)(10Tatami)(With Open-air Bath)(Non-smoking)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Japanese Western (Ocean View)

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Japanese Western (Ocean View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Western style Room(Ocean View)(Non-smoking)-NEW

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Western style Room(Ocean View)(Non-smoking)-NEW

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Corner Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Corner Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

  • Sleeps 5
  • 1 Twin Sofa Bed, 2 Double Beds and 2 Twin Futons

View all photos for Corner Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Corner Suite (Ocean View)(With Open-air View Bath)(Non-smoking)

  • Sleeps 4
  • 4 Double Beds

View all photos for Deluxe Japanese Western (Ocean View)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western (Ocean View)

  • Sleeps 8
  • 6 Twin Futons and 2 Double Beds

View all photos for Japanese C (Ocean View)(10Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese C (Ocean View)(10Tatami)(Non-smoking)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Superior Twin （Non-smoking)-NEW

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin （Non-smoking)-NEW

  • Sleeps 3
  • 2 Double Beds

View all photos for Japanese A (8Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese A (8Tatami)(Non-smoking)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Twin (Non-smoking)-NEW

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin (Non-smoking)-NEW

  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese B (10Tatami)(Non-smoking)

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese B (10Tatami)(Non-smoking)

  • Sleeps 5
  • 5 Twin Futons
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About the neighborhood

Map
216-19 Katsuura, Nachikatsuura-cho, Higashimuro-gun, Nachikatsuura, Wakayama, 649-5334

What's nearby

  • Katsuura Fishing Market - 1 min drive - 1.0 km
  • Kumano Nachi Taisha Shrine - 8 min drive - 8.4 km
  • Seigantoji Temple - 9 min drive - 8.7 km
  • Kumano Hayatama Taisha - 13 min drive - 17.6 km
  • Nachi Waterfall - 15 min drive - 9.0 km

Getting around

  • Kii-Katsuura Station - 11 min walk
  • Nanki - Shirahama Airport (SHM) - 95 min drive

Restaurants

  • ‪お食事処山賀 - ‬9 min walk
  • ‪桂城 - ‬9 min walk
  • ‪まぐろ三昧那智 - ‬9 min walk
  • ‪bodai - ‬9 min walk
  • ‪東洋亭 - ‬8 min walk

About this property

KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

Upscale ryokan near Yoshino-Kumano National Park
Located close to Katsuura Fishing Market, KAMENOI HOTEL NACHI KATSUURA KUMANO KODO provides an indoor mineral hot spring (onsen), an arcade/game room, and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Japanese breakfast (surcharge), hot springs on site, and a gift shop
  • Luggage storage, a vending machine, and table tennis
Room features
All 102 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Hair dryers and shampoo
  • 24-inch flat-screen TVs with digital channels
  • Mini fridges, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

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8.6 out of 10, Excellent, 271 reviews
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P10,307 total
Jul 24 - Jul 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,540 for children
  • A restaurant
  • Kaiseki meal

Restaurants on site

  • レストラン

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Karaoke
  • Table tennis

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Meals are not included in breakfast and half-board rate plans for children ages 2 and under. Guest should contact this property at least 2 days in advance if children 3 and above do not want to receive the same dinner menu as adults.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 1540 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Katsuura Gyoen Hotel WAKAYAMA
Katsuura Gyoen Hotel
Katsuura Gyoen WAKAYAMA
Katsuura Gyoen
Katsuura Gyoen Inn WAKAYAMA
Katsuura Gyoen Inn
Katsuura Gyoen
KAMENOI HOTEL NACHI KATSUURA
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO Ryokan
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO Nachikatsuura
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO Ryokan Nachikatsuura

Frequently asked questions

Is KAMENOI HOTEL NACHI KATSUURA KUMANO KODO pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at KAMENOI HOTEL NACHI KATSUURA KUMANO KODO?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at KAMENOI HOTEL NACHI KATSUURA KUMANO KODO on Jul 21, 2025 start from P 5,837.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at KAMENOI HOTEL NACHI KATSUURA KUMANO KODO?

Self parking is free at this property.

What time is check-in at KAMENOI HOTEL NACHI KATSUURA KUMANO KODO?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at KAMENOI HOTEL NACHI KATSUURA KUMANO KODO?

Check-out is at 10 AM.

Where is KAMENOI HOTEL NACHI KATSUURA KUMANO KODO located?

Located in Katsuura, this ryokan is 0.6 mi (0.9 km) from Katsuura Fishing Market and 1.5 mi (2.4 km) from Yoshino-Kumano National Park. Daimon-zaka Slope and Nachi Waterfall are also within 6 mi (10 km). Kii-Katsuura Station is 11 minutes by foot.

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KAMENOI HOTEL NACHI KATSUURA KUMANO KODO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 139 reviews
Rating 8 - Good. 56 out of 139 reviews
Rating 6 - Okay. 19 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay
Stayed 1 night in May 2025

10/10 Excellent

Anusorn

Liked: Amenities
Worth staying here!
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The Onsen was amazing, the view into the bay was awesome, and breakfast and dinner were both delicious. Would stay again easily.
Stayed 2 nights in Apr 2025

8/10 Good

may-na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location which suited us
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More convenient than I expected, peaceful and nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
Our room in traditional Japanese style was the size of a small apartment. Beautiful woodwork and tatami-mats. Nice view of the water with comfortable sitting area. Easily walkable to train and bus station. While i don't remember signing up for it, dinner and breakfast were included and delicious.
Stayed 1 night in Jun 2025

8/10 Good

Mitsue

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Can tell property needs to be updated, but it was very clean. In unit open air Onsen was nice, but it became too noisy with people talking out loud at their open air Onsen. View from the unit was amazing. Dinner and the breakfast were outstanding. We experienced another amazing Japanese hospitality here.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Kaiseki dinner! The onsen was also nice and the breakfast the next day was lovely!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had so many good amenities. There was a free coffee bar, a free ramen bar and a beautiful onsen
Stayed 1 night in Feb 2025

6/10 Okay

Wendy

Disliked: Amenities
There aren’t a ton of options if you want to stay in the area. This is a decent option, but lower your expectations. It’s a 2 star hotel at best. It’s old, run down, and dated but the staff are cheerful and the views are nice, which made it made a fine place to stay. We did not get the meal plan but every restaurant in town was fantastic so it was good to get out and walk around.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charmian Bernardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious, nice private onsen next to the ocean, under a wonderful starry night. Half-board dinner and breakfast were delicious. Check-in and check-out were quick and easy.
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
We had an ocean view room and that was fantastic. Staff were always helpful and kind.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very elegant and gives a true onsen and ryokan experience. Food was delicious too. Easy 8 min walk from Kii Katsura station
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Excellent onsen hotel experience. Very comfortable room and excellent food at the restaurant. Not much to do in the town, but hotel is great. Walking distance to Kii Katsuura train station.
View from dining room at breakfast
Lobby area
Stayed 2 nights in Oct 2024

8/10 Good

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay ( just stayed one night) Beautiful view of the sea, large rooms. *my only disappointment was that when we wanted to go for dinner at the hotel restaurant we were told we had to book it a day in advance ( nothing was ever mentioned about this on the Expedia site ) so I don’t blame the hotel, I blame Expedia. So if you are booking this hotel and want to eat at the restaurant, make sure you do so in advance. Luckily there was a charming/ excellent family restaurant across the street called Tairyou ( I highly recommended it ;)
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked to visit the waterfall & World Heritage sites, which were sublime, and we equally enjoyed the hotel experience. gorgeous lobby felt like a mossy forest. we had beautiful ocean & mountain view from room & from onsen. the meals were a taste of Japan prepared especially for our vegetarian diets, which we sincerely appreciated. there were dance performances that we did not expect that were a treat. & the short walk around the coastal corner to see an island torii gate was a cherry on top. I don’t know if we will ever be back in this part of the world, but dream of returning & would book this hotel again. friendly staffthank you so much!
Stayed 1 night in Mar 2025

8/10 Good

Chor Yin

Liked: Staff & service, property conditions & facilities, room comfort
Overall is good which is expected
Stayed 1 night in Dec 2024

6/10 Okay

Rowena

Liked: Staff & service
The property needs refurbishment to be properly considered as 4 star.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
old style hotel currently undergoing renovation. restaurant serve nice food but seemed short staffed.
Stayed 1 night in May 2024

6/10 Okay

GEORGE

Liked: Cleanliness

Disappointed Stay

We opted for a private onsen in the room. The private onsen was outdoor wtih a shower and faucet, making it uncomfortable in the cold to shower and wash before soaking in the onsen. There were no inside shower or bath in my unit. Adjacent to the outdoor bath is a path, not sure whether it is for the public or garden care. Either way, my wife was dismayed when someone walked along the path. Hotel room is somewhat outdated. Need renovation. We had dinner and breakfast for 2 nights and food was good but not exciting.
Stayed 2 nights in Apr 2025

6/10 Okay

KAORI

露天風呂から那智の滝が見えると聞きましたが見えなくて残念でした。
Stayed 1 night in Jul 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビが故障していたがすぐに部屋を替えてくれた。対応が良く嫌な思いをすることはなかった。 スタッフさんが一生懸命やっている感じが伝わってきて気持ちが良かった
Stayed 1 night in Jun 2025

6/10 Okay

?

以前は勝浦御苑ホテルだったという事でした。 泊まった事があるホテルとは知らずにいました。少し改装されていましたが、部屋の古さには仕方なしでした。
Stayed 1 night in Jul 2025

2/10 Terrible

Nao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
この度はありがとうございました。 ホテルであれ？と思うことがあり対応にもかなり疑問があり、返信をお願いしましたが回答がなかったです。 お料理は美味しかったです。 部屋からの朝焼けも綺麗でした。 今後の対応を検討願います。
Stayed 1 night in Jun 2025

2/10 Terrible

Ky

Liked: Cleanliness, staff & service, property conditions & facilities
まず、予約内容がきちんとホテル側に伝わっていなくて、料理が勝手に変更され更には予約通りの料理に戻して貰えずでした。料理を楽しみにしていたので非常に残念でした。 もう1つ楽しみにしてた温泉をしっかり楽しみたいと思い、入っていたところ日本人の方と海外の方がもめ始め、他にも女性の方が入浴しているにも関わらず、日本人の方がご主人を呼んでしまい裸の男性が女風呂に入ってきて大暴れしてしまう事件が起こりました。 ホテル側に責任は無いのかも知れませんが、この事件は非常識にも程があります。 決して安くない値段のホテル、料理や温泉を楽しみにしていた旅行だったのでとにかく残念でした。チェックアウトの時にも前夜の説明もされずとてもモヤモヤしたままの帰宅となりました。
Stayed 1 night in Jun 2025