"I couldn’t check into the Spot, but after 4pm I didn’t get the details so I called the contact number. They said housekeeping was behind so they offered an upgrade at a nearby hotel. It was nice and had a view of a harbour.
BUT the next morning I’m woken to the sound of the door being unlocked. THERE WAS NO KNOCK! No one saying “it’s housekeeping”. It was a quiet rattle of keys turning the lock. Im surprised it even woke me. I jumped out of bed, yelled that the room was occupied as the door was opening. I got to the door before they could see me and forced it shut against their weight. I yell at them to go away. As a woman traveling alone this is the worst nightmare and something that happens all too often. The door didn’t have a bolt and chain lock to prevent someone outside from unlocking it again.
A man said he’s housekeeping, I tell him to wait until I check out. It honestly felt like he still wanted to come in and clean. It was so bizarre.
I settled down and went to the office to tell them what happened. She was apologetic, said he is new and went to the wrong room, but honestly it felt like she didn’t get how traumatic having someone pushing your door open can be. She said I could check out late, so I went back to bed.
Less than 2hr later there’s a knock at the door. They said ‘housekeeping’ as they unlocked. I said occupied and didn’t hear him go away. So I went out to face him, he showed me his paperwork, which had my room # on it, but didn’t specify the hotel."