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Eden Roc Miami Beach

4.5 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Roc Miami Beach

3 outdoor pools, cabanas (surcharge), pool umbrellas
Minibar, in-room safe, blackout drapes, iron/ironing board
Cocktail bar, beach views, open daily
Aerial view
Couples treatment rooms, sauna, spa tub, steam room, body treatments
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Room service
  • Breakfast available
  • Pool
The price is P14,288
P19,315 total
includes taxes & fees
Dec 16 - Dec 17

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Suite, 2 Queen Beds, View (Bay View)

City view

Premium Suite, 2 Queen Beds, View (Bay View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed, Resort View (Two Level)

Minibar, in-room safe, blackout drapes, iron/ironing board

Loft, 1 King Bed, Resort View (Two Level)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Bay View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Bay View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Resort View

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Resort View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (Bay View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, View (Bay View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Resort View

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (King Bed)

Living area

Suite, 1 Bedroom, Oceanfront (King Bed)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, View (Bay View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, View (Bay View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Champagne service
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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7.8 out of 10, Good, (5964)
The price is P20,123
P26,505 total
includes taxes & fees
Dec 11 - Dec 12
Fontainebleau Miami Beach
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About the neighborhood

Map
4525 Collins Ave, Miami Beach, FL, 33140

What's nearby

  • Fontainebleau - 4 min walk - 0.4 km
  • Miami Beach Boardwalk - 3 min drive - 2.3 km
  • Collins Avenue Shopping Area - 4 min drive - 3.0 km
  • Miami Beach Convention Center - 4 min drive - 3.5 km
  • Lincoln Road Mall - 6 min drive - 4.6 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami Intl. Airport (MIA) - 26 min drive

Restaurants

  • ‪Liv - ‬6 min walk
  • ‪Soho Beach House - ‬7 min walk
  • ‪Eden Roc Resort Miami Beach - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk

About this property

Eden Roc Miami Beach

Luxury resort near Miami Beach Boardwalk
Located close to Miami Beach Convention Center and Lincoln Road Mall, Eden Roc Miami Beach provides a poolside bar, a terrace, and a coffee shop/cafe. This resort is a great place to bask in the sun with a white sand beach and beachfront dining. Treat yourself to a hot stone massage, a body scrub, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the gym; Eden Roc Miami Beach also has a garden, a hair salon, and dry cleaning/laundry services. Guests can also expect to find a bar, a business center and a sauna.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, wedding services, and tour/ticket assistance
  • A reception hall, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 415 rooms offer comforts such as air conditioning, in addition to perks like safes and minibars. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and electrical adapters/chargers

Languages

English, Estonian, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 70 for adults and USD 70 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aquatica Poolside Bar
  • Cafe Inez
  • Nobu Lobby Bar
  • Nobu Miami
  • Ocean Social

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1955
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per day
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 70 for adults and USD 70 for children
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach

Frequently asked questions

Does Eden Roc Miami Beach have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Eden Roc Miami Beach?

As of Nov 27, 2024, prices found for a 1-night stay for 2 adults at Eden Roc Miami Beach on Dec 16, 2024 start from P 14,287.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eden Roc Miami Beach pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Eden Roc Miami Beach?

Valet parking is available for USD 55.00 per day.

What time is check-in at Eden Roc Miami Beach?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Eden Roc Miami Beach?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Eden Roc Miami Beach located?

Nestled on the beach, this Mid Beach resort is within 3 mi (5 km) of Miami Beach Boardwalk, Collins Avenue Shopping Area, and Miami Beach Convention Center. Ocean Drive and Lincoln Road Mall are also within 3 mi (5 km).

Eden Roc Miami Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1249 out of 2362 reviews" "
Rating 8 - Good. 460 out of 2362 reviews" "
Rating 6 - Okay. 327 out of 2362 reviews" "
Rating 4 - Poor. 165 out of 2362 reviews" "
Rating 2 - Terrible. 161 out of 2362 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cariann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Neicee, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Britney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. It was easy access to the beach as well as other places around. It provides amazing food options including fine dinning (so ladies bring your heels). It had a lobby bar and 3 beautiful pools. Upon my arrival the updated my room to an ocean view . The staff and room were met beyond my expectations. We highly recommend this property as i know i will be returning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small for a premium room but overall the resort is beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Treacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Coming back soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Stayed 4 nights in Aug 2024

10/10 Excellent

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park, there is parking lot next to hotel, the parking fee which was reasonable. The room I booked for one night is much bigger than in the picture. I will be back if I revisit Miami.
Stayed 1 night in Nov 2024

6/10 Okay

Brandi, Manalapan

Traveled with group
Liked: Amenities, property conditions & facilities
Our stay started off with some unfortunate mishaps. First we couldn’t check in to our room until 4:40pm due to the maid ‘cleaning it’. Got to the room and there was hair in jacuzzi outside and rust in the same tub. Also upstairs the rug was still wet. Our fridge didn’t work either. I was so exhausted from an early morning flight didn’t go to front desk till 8:30 am the next day to advise them of this. I told them everything going on - fridge, broken toilet paper holders, wet floor and hair in jacuzzi and they assured me they would send someone to the room. We left for the morning and came back several hours later. We arrived back to see nothing was handled. I had to call again. Customer relations was very helpful and had someone finally bring a fridge. However nothing else was handled. She however did offer a a small refund for our inconveniences and provided a late check out. She offered to move our room to a different room also but it was too much work to do that, as we were 3 women and had bachelorette decor everywhere and we were leaving the next day. I spent so much time at the front desk I didn’t want to waste another minute of my vacation packing up my stuff and moving to another room. I lost too many hours already dealing with nonsense.
Stayed 3 nights in Nov 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Morgan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The main pool was closed for most of our stay (3/5 days) and the hotel did not notify us before our stay so we could make other arrangements or compensate us in any way. The wifi did not work on all of our devices (phones, tablets and laptops) for our entire stay and when I asked the front desk for help they said it’s working fine for them so it must be all of our devices. There was garbage on our balcony from the previous guests which was not cleaned all 5 days of our stay, so I can imagine how not thorough the rest of the cleaning was. None of the pools get sun after the morning (12pm noon) because it goes behind the hotel (not the hotels fault but not ideal for a beach vacation). Property overall was dated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Francis, Carmel

Liked: Cleanliness

6/10 Okay

muhammad

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
room maintenance could be better - didnt get the iron and stand when called until next day. one already in the room was broken and iron wont work - valet was good but slow on weekend but asking for tip after every parking. - bathroom commode was not working and flushing so we had to manually flush it by lifting the water tank lid. wont do it again!
Stayed 2 nights in Nov 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

LaTonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view & right off the beach.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive to guest needs
Stayed 3 nights in Nov 2024

10/10 Excellent

Cherissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with this property. Definitely saving this one next time I’m in Miami. Great ambiance!
Stayed 1 night in Nov 2024

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
These is probably our sixth or seventh time at Eden Rock. Unfortunately the quality has dropped significantly. Check in was very bland. No upgrade offered even though we have a VIP status and they had a lot of rooms available. We ended up paying extra because the room we were given was unacceptable. Also the main pool was closed for renovation for the whole 4 days we were there and even they have other small pool open it was just not the same. Food was also overpriced and worse than before. The holiday decorations was a good touch though and brightened up the lobby. Come on, get your act together Eden Rock. I am still looking forward to staying with you next year
Stayed 4 nights in Nov 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Amenities, property conditions & facilities
Thermostat was completely useless, supposed to be able to walk out of our balcony onto the pool, couldn’t do that we had a blockade in our way. Housekeeping inconsistent making it hard to stay out of their way. Music playing for 5 hours straight shaking our room played by them. Hallway stank of sewer gas, hidden fees in everything with no explanation. Connected restaurant overpriced and mediocre. View only saving grace. Service was unresponsive and cold, asked for duvet got a sheet. Toilet paper also ass.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely! Staff friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Charity, Carrollton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the family with a beautiful beach. The view from the room was gorgeous. Pools were nice but crowded. Chairs & an umbrella were convenient on the beach.
Stayed 1 night in Jul 2024

10/10 Excellent

Nguyen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff! Hotel room is clean.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Traveled with group
My first experience at Eden Roc left me mixed feelings, with highlights and drawbacks. When I arrived on Sunday, a friendly and courteous staff greeted me, making the check-in process a breeze. The resort itself was clean, although it felt somewhat dated. One disappointment came when we decided to order dessert through room service. Unfortunately, the food didn’t meet our expectations regarding presentation or taste, and it seemed significantly overpriced. It’s also worth noting that additional resort fees were associated with using room service. Despite that, we appreciated receiving a $150 voucher for food and beverages, which added a nice touch to our stay. Our accommodations included two oceanfront rooms with balconies; the views were spectacular. However, the spa experience was less impressive. While the facility was clean, it, too, felt dated, and my relaxation was interrupted by the sounds of landscaping and drilling as the team worked on the pool. To make matters worse, the spa ran out of robes and shower shoes, leaving some guests with white plastic bags for their clothing instead of proper lockers and the need to walk around in their shoes (I.e. Sneakers) instead of spa provided slides. Despite these issues, I did enjoy my massage, as my masseuse did a fantastic job. On a positive note, our receptionist, Ilda, provided excellent customer service and went above and beyond to ensure we had a good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing. We only stayed one night but the hotel was very nice. Will hopefully be back soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Maegen, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this beautiful hotel! The room was comfortable and spacious, and the pool and beach access were top tier. All of the staff we spoke with were friendly and helpful - we can’t wait to stay here again in the future!
Stayed 2 nights in Nov 2024