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Hotel Kavia Premium

3.0 star property
Hotel with an outdoor pool, steps from Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Kavia Premium

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from room
50-inch Smart TV with satellite channels, TV
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Bathroom

Deluxe Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

1 bedroom, minibar, in-room safe, desk

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe

1 bedroom, minibar, in-room safe, desk

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Parque Santa Lucía - 7 min walk - 0.6 km
  • Mérida Cathedral - 13 min walk - 1.1 km
  • Yucatan International Convention Center - 18 min walk - 1.5 km
  • U.S. Consulate Merida - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 21 min drive

Restaurants

  • ‪Piensarosa - ‬2 min walk
  • ‪Mercado de Santa Ana - ‬2 min walk
  • ‪Cafetería Impala - ‬1 min walk
  • ‪Manjar blanco - ‬2 min walk
  • ‪Choco Chocolatería Café - ‬1 min walk

About this property

Hotel Kavia Premium

Hotel remodeled in 2023 and located near Paseo de Montejo
Close to Mérida Cathedral, Hotel Kavia Premium provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a porter/bellhop
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the location
Room features
All 51 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 275 for adults and MXN 275 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 275 for adults and MXN 275 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida

Frequently asked questions

Does Hotel Kavia Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Kavia Premium pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia Premium?

Limited spots are available.

What time is check-in at Hotel Kavia Premium?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Premium?

Check-out is at noon.

Where is Hotel Kavia Premium located?

Located in Mérida Centro, this hotel is steps from Remate de Paseo Montejo and Paseo de Montejo. Mérida Cathedral and U.S. Consulate Merida are also within 1 mi (2 km).

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Hotel Kavia Premium Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 100 out of 216 reviews
Rating 8 - Good. 58 out of 216 reviews
Rating 6 - Okay. 28 out of 216 reviews
Rating 4 - Poor. 11 out of 216 reviews
Rating 2 - Terrible. 19 out of 216 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, roof top view, area, food
Stayed 3 nights in Apr 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , convenient location and excellent staff at the front desk.
Stayed 1 night in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was great 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely recommend
Stayed 2 nights in Dec 2024

6/10 Okay

Gloria

Need fix AC/ the roo Need mirrors The front door needs lubricant
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Oct 2024

10/10 Excellent

Ignacio

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Bathroom smelled like poo Horrible front desk service Things falling apart in the room
Stayed 2 nights in Dec 2024

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Excellent location, services and personnel
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
Stayed 7 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Alfonso Israel Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Jackeline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Stayed 1 night in Sep 2023

4/10 Poor

EMILIO LOPEZ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower always flooded when used. Most of the time, there was no hot water. The only window faced an internal corridor.
Stayed 4 nights in Jun 2023

2/10 Terrible

Carlos de Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 2 nights in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, limpio, tranquilo, buen trato del personal, solo la alberca algo descuidada. Recomendado.
Stayed 6 nights in May 2025

8/10 Good

Said Azaell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta es una zona muy conveniente tanto para pasear como de trabajo
Stayed 3 nights in May 2025

10/10 Excellent

Luis Yetzael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicacion en el mero Paseo de Montejo en Merida, las habitaciones renovadas, muy amplias y limpias, el servicio muy amable, tiene elevador y estacionamiento dentro de la propiedad (muy amplio). Lo Recomiendo al 100%
Stayed 2 nights in May 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best safe place
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian Alejandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy bien ubicado, el problema es que la habitación no tenía ningún acceso a ventanas y no tiene elementos de seguridad para personas de tercera edad
Stayed 1 night in Mar 2025

10/10 Excellent

David Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias.

Ambiente tranquilo y muy agradable. El personal muy amable.
Stayed 3 nights in Mar 2025