Search Apart Hotels in Marrakesh-Tensift-El Haouz

"Confusing checkin experience and dining. Food was not great and main pool was broken and closed, which was a bummer since we booked it exclusively for a spot to swim. Disappointing."

"We stayed four days at Moulay. The property was clean and the staff were helpful. The breakfast was very good. Our room did not have a frig, ice was not easily available. We expect to manage our own cold drinks. One day the water did not work for any guest. The location was great. Eight minutes walk to square and five minutes walk to Place Mellah, a common meeting point and road. We would stay again "

"The room itself was nice and had a pleasant pool view, and the amenities were acceptable. However, the overall experience was disappointing mainly due to the staff. Most of the staff were extremely rude, unfriendly, and had very limited English, which made communication difficult. The food was also very poor — both the breakfast and the restaurants were well below expectations. Unfortunately, the service and dining experience significantly impacted what could have otherwise been a decent stay, specially for what it’s supposed to be a 4-star hotel."

"Amazing setting and grounds. Spacious, high-end accommodations. Luxurious from start to finish. Top-notch dining. Solicitous service."

"Amazing clean Rooms & Bathrooms we really enjoyed our stay walking distances to City Centre "

"Gym advertised on-site has no weights - even though it is identified with a "weights" symbol on the door. The gym consists of 4 machines: two stationary bikes, a stair stepper, a treadmill, and resistance bands, and a heavy bag on the floor. Front desk Staff and manager waere patronizing when I was visibly agitated about attempting to resolve a problem on my own (which would have taken 30 seconds). Serious privacy breach occurred - staff entered room while I was napping and did not provide prior warning - sent a formal complaint to ACCOR which has not yet been addressed. Breakfast is pretty good, though offerings may vary and may not have a full selection early in the morning. Probably not worth pre-paying, pay in DHM on the spot instead. "

"The bathroom was dirty and seemed not clean "

"It was cold outside "

"The staff were friendly and always ready to serve. The location was good, the hotel provides a complimentary shuttle to market, however I found the drop off and pickup location not to be ideal. The hotel also offers a free pickup from the airport but doesn’t provide a free drop off to the airport, thought this is odd! Overall this hotel provided me with a good experience! "