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"Location is amazing, close to public transportation both within the city and to/from the airport. It's a shopping strip and very decent prices. One drawback was that the property is old and we were smelling smell of cigarettes smoke in our room, I think due to the ventilation system. We told one of the housekeeping staff and she helped with spraying the room with air freshener. The staff were super nice and friendly both at the reception and housekeeping. Very very clean. Another thing was that some nights there was a loud noise coming from somewhere around the hotel like a club or a DJ until 12am if you are interested to turn in early you might need earplugs. Breakfast buffet was great too. Had multiple cheese options, fruits, eggs, bacon, sussage, premade omelette, juices, breads, etc. The coffee machine was amazing, great coffee. The patio for dining was really nice. All and all an excellent place to stay, 15-20 min walk to almost all of the attractions. A couple of grocery stores were close by and a McDonald's across from the hotel. Very safe neighbourhood. "

"I had a short 2 night stay that was part of a longer trip around Italy. The 2 previous hotels I was at had tiny showers so I was very relieved to find a huge shower at Best Western Plus Hotel Universo. I was also please at the location making it extremely easy to get to pulling a large suitcase."

"The rooms are modern, spacious, well designed and very clean. The team is friendly, knowledgeable, helpful and incredibly responsive. This is my first choice when I return to Rome. "

"Close proximity to Rome train station. Walkable distance to Colosseum. Half hour taxi ride from the airport "

"Spacious room for family of 4. Convenient location with lots of eateries and some shopping close by. Happy stay with daily housekeeping and supplies, Lots of water, juice, drinks, snacks at no extra charge. Shared ice machine available. Gym and laundry, usb charging ports handy. Friendly helpful staff. Only downsides: smelly fridge in our room probably not cold enough, leaky shower due to 100% not watertight door seal, high tub to shower in (no issue for able ones like us), no non slip in tub. Thoroughly recommend this hotel. Would stay again"

"I was only here for one night to fly out of airport, but accommodations were clean and comfortable, and the included breakfast was amazing. Lots of hot food options and pastries. I would definitely hear again. "

"This is our go-to hotel when we stay in Rome. Professional, courteous and convenient. Only good things to say. "

"We like the older buildings easy access."

"Very convenient and efficient front desk staff"