Mercure Manila Ortigas

4.5 star property
Luxury Pasig hotel in Ortigas Center with free parking

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December 2024

Photo gallery for Mercure Manila Ortigas

Interior
Property entrance
Down comforters, minibar, in-room safe, desk
Terrace/patio
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
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Room options

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About the neighborhood

Map
45 San Miguel Avenue, Ortigas Center, Pasig, Manila, 1605

What's nearby

  • The Podium - 4 min walk
  • SM Megamall - 5 min walk
  • Asian Development Bank Headquarters - 7 min walk
  • Robinsons Galleria Mall - 11 min walk
  • Estancia at Capitol Commons - 16 min walk

Getting around

  • Manila Santa Mesa Station - 9 min drive
  • Shaw Boulevard Station - 12 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kalesa Cafe - ‬4 min walk
  • ‪Buddy's - ‬4 min walk
  • ‪Central BBQ Grill Madison - ‬3 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Mercure Manila Ortigas

Luxury hotel near The Podium
Located close to Philippine Stock Exchange Center and SM Megamall, Mercure Manila Ortigas provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Smoke-free premises, ATM/banking services, and coffee/tea in the lobby
Room features
All 150 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • 43-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,906 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one way)
  • Rollaway bed fee: PHP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Manila Ortigas Hotel Pasig
Mercure Manila Ortigas Hotel
Mercure Manila Ortigas Pasig
Mercure Manila Ortigas (opening August 2016)
Mercure Manila Ortigas (opening September 2016)
Mercure Manila Ortigas Hotel
Mercure Manila Ortigas Pasig
Mercure Manila Ortigas Hotel Pasig

Frequently asked questions

Is Mercure Manila Ortigas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Manila Ortigas?

Self parking is free at this property.

What time is check-in at Mercure Manila Ortigas?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Manila Ortigas?

Check-out is at noon.

Does Mercure Manila Ortigas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2300 per vehicle applies.

Where is Mercure Manila Ortigas located?

Located in Ortigas Center, this luxury hotel is within a 5-minute walk of Philippine Stock Exchange Center and The Podium. SM Megamall and Asian Development Bank Headquarters are also within 10 minutes. Shaw Boulevard Station is 12 minutes by foot and Ortigas Avenue Station is 13 minutes.

Mercure Manila Ortigas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 86 out of 191 reviews" "
Rating 8 - Good. 77 out of 191 reviews" "
Rating 6 - Okay. 19 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler
Could Be Better
I have been staying at this facility whenever I am in Manila for work. Chose this hotel for its proximity to my business meetings as well as its convenient location to malls and food outlets
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
No view my room is facing the side of the next building nothing to see.
Stayed 4 nights in Jan 2020

8/10 Good

Marites

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, near SM Megamall
The room was okay, requested for a nice view but given a room with the view of the back of another hotel so did not bother opening the curtains. The shower only have half glass wall, no glass door to keep the water from splashing on the bathroom floor. The room was clean but something kept on biting me, leaving insects bite marks on my legs, neck and arms. The aircon was facing the wrong way and does not reach the bed itself so it gets really warm while sleeping but the area near the doorway was very cold as the aircon was facing that way. The staff are very nice and friendly especially the security guard who always greet me and the bellboy who helped me with my luggage. The hotel is very near the SM Megamall, within walking distance. I walked probably between 8-10 minutes. Will be a problem though to someone with knee problems as you have to climb stairs. There's a longer way if you don't want to use the stairs. Breakfast is not bad, depends on whether the food was still warm when you get there. Overall, the only attraction for me is the nearness to SM Megamall, so because of this, might stay here again.
Stayed 4 nights in Jan 2020

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Bland service
Stayed 3 nights in Dec 2019

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year Stay
It was pleasant.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast are good but not that many variety.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good night sleep after a long trek down to city and mercure provided the comfort I need plus the view of the city lights. Looking for a partnership with mercure and Blessed Feet Travel and Tours
Stayed 1 night in Dec 2019

10/10 Excellent

Rialin Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ofelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2019

6/10 Okay

Nathan

Traveled with group
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

8/10 Good

Trek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The hotel is in great location to the big malls. The staff are very helpful and welcoming. Rooms are clean and bed is very comfortable. Breakfast had a good assortment of food to try.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean room. Walking distance to the malls.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was not as expected this time, I was not able to get a good nights rest or full sleep every night I stayed here. It was quite disappointing because I was on a business trip and definitely needed the rest especially when I got sick during my trip. The noise levels woke me up every morning especially in the early hours outside my door the there would be so much noise
Stayed 3 nights in Nov 2019

4/10 Poor

Dell, Singapore

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
i was charge with 1000 Pesos of parking fee violation which is too much in my view
Stayed 4 nights in Oct 2019

8/10 Good

Keane

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The rooms are nice and clean and reasonably priced. But the breakfast is just so so.
Stayed 2 nights in Sep 2019

10/10 Excellent

Eileen, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to megamall and podium mall. Couldn't control the temperature of the showers. It will turn cold a few times during showering.
Stayed 4 nights in Oct 2019

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received a complimentary upgrade, and rooms were spacious and clean. The area is also convenient and near convenience stores (if you skip their breakfast)
Stayed 2 nights in Oct 2019

10/10 Excellent

Paluckboon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent especially Mikey from the reception desk.
Stayed 1 night in Sep 2019

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019