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Pestana Plaza Mayor Madrid

4.0 star property
Hotel with a full-service spa, steps from Plaza Mayor

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Plaza Mayor Madrid

Exterior
Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, laptop workspace
Interior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
The price is P10,926
P12,018 total
includes taxes & fees
Jan 15 - Jan 16, 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Loft

Minibar, in-room safe, desk, laptop workspace

Loft

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Designer toiletries
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Bathroom

Classic Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Designer toiletries, hair dryer, bathrobes, slippers

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Pestana CR7 Gran Vía Madrid

Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (977)
The price is P10,363
P11,399 total
includes taxes & fees
Jan 12 - Jan 13, 2025
Pestana CR7 Gran Vía Madrid
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About the neighborhood

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk
  • Royal Palace of Madrid - 9 min walk
  • Prado Museum - 16 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 17 min walk
  • El Retiro Park - 5 min drive

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk
  • ‪Taberna de la Daniela - ‬3 min walk

About this property

Pestana Plaza Mayor Madrid

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Plaza Mayor Madrid provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a Swedish massage, a body treatment, and aromatherapy at the onsite spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), an electric car charging station, and multilingual staff
  • Concierge services, 1 meeting room, and luggage storage
  • A front-desk safe, massage treatment rooms, and an elevator
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 49-inch Smart TVs with satellite channels
  • Free infant beds, electric kettles, and heating

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 35 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from November 18 2024 to November 22 2024 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 35 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
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Madrid Pestana Plaza Mayor Hotel
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Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
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Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. One of the pools will be unavailable from October 13 2024 to May 17 2025 (dates subject to change).

How much does it cost to stay at Pestana Plaza Mayor Madrid?

As of Dec 21, 2024, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on Jan 15, 2025 start from P 10,925.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Plaza Mayor Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Plaza Mayor Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Plaza Mayor Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Plaza Mayor Madrid located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

Pestana Plaza Mayor Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 686 out of 858 reviews" "
Rating 8 - Good. 118 out of 858 reviews" "
Rating 6 - Okay. 31 out of 858 reviews" "
Rating 4 - Poor. 12 out of 858 reviews" "
Rating 2 - Terrible. 11 out of 858 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at check-in time, they gave me a room earlier and the staff was very friendly throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ross

Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Pestana Plaza Mayor exceeded our expectations. We are totally satisfied guests. We want to give our best compliments to the restaurant team for their service and the whole staff was very courteous and attentive. We are very happy and grateful for this wonderful experience at this very nice hotel.
Stayed 7 nights in Nov 2024

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, in the middle of everything. Pleasantly surprised by an upgrade room at top floor facing the plaza. It was amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy Fleur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff, particularly reception, conceirge, porters and housekeeping. Good breakfast. Location was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

J.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. room was extremely small (but understandable for a major city). great food options in the area and underground parking is available across the plaza. pool terrace was a nice place to sit and read.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely amazing. Staff was top notch. Location couldn’t be better
Stayed 3 nights in Oct 2024

8/10 Good

Ratna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect as it is walkable to most attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in an unbeatable location. I'm highly recommended!
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness
It’s in the center of everything. It’s walking distance to everything. It’s inside the plaza which is really great but it’s also noisy at night because it’s a big tourist spot. The staff is not as friendly as they should be. Breakfast is so so. Not sure if I’d stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. The staff were always friendly and helpful. Just a beautiful hotel. Location was perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Belkis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade was an amazing surprise
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a prime area. Everything we wanted to visit was in walking distance. We booked a room overlooking Plaza Mayor. It was amazing to have such a spectacular view. The staff were wonderful, friendly, and attentive. We enjoyed the buffet breakfast.
Stayed 5 nights in Sep 2024

10/10 Excellent

Cesar, Aguadilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización en plena Plaza Mayor, cerca del Mercado de San Miguel y todo el centro de Madrid.
Stayed 2 nights in Sep 2024

6/10 Okay

Aarona, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room faces internal courtyard. I can’t open the window because of the fishy smell from restaurant below. The rooftop pool and bar were nice but also smelled strongly of fish from the restaurant. Better ventilation of kitchen may help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Htin Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel…so comfortable and clean. Request a room with a view of Plaza Manor
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Emmanuel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Great location! Great pools! Great breakfast.
Stayed 3 nights in Sep 2024