Luna Muna

3.0 star property
Suburban hotel with a full-service spa and a 24-hour front desk

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January 2025

Photo gallery for Luna Muna

Desk, laptop workspace, free WiFi, bed sheets
Front of property
Interior detail
Interior detail
Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Economy Double Room, 2 Twin Beds

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, 1 Double Bed

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, City View

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room, 1 Bedroom

Highlights

Plasma TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

Superior Double Room, City View

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 3 Large Twin Beds

Family Quadruple Room

Highlights

Plasma TV
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 18 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

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About the neighborhood

Map
806 Ave Pachacutec, Machu Picchu, Cuzco, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 4 min walk - 0.4 km
  • Aguas Calientes Hot Springs - 5 min walk - 0.5 km
  • Cerro Machupicchu - 9 min walk - 0.8 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪El Antojito Polleria - ‬2 min walk
  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk

About this property

Luna Muna

Hotel near Aguas Calientes Hot Springs
A free daily manager's reception, a coffee shop/cafe, and a garden are just a few of the amenities provided at Luna Muna. Indulge in a Thai massage at Amatista, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
Room features
All guestrooms at Luna Muna boast comforts such as laptop-friendly workspaces, in addition to amenities like late night room service and free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV

Food and drink

  • Late-night room service

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Luna Muna Hotel Machu Picchu
Luna Muna Hotel
Luna Muna Machu Picchu
Luna Muna Hotel
Luna Muna Machu Picchu
Luna Muna Hotel Machu Picchu

Frequently asked questions

Is Luna Muna pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night.

How much is parking at Luna Muna?

Luna Muna doesn't offer parking.

What time is check-in at Luna Muna?

Check-in start time: 11 AM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Luna Muna?

Check-out is at 9 AM.

Where is Luna Muna located?

Situated in the suburbs, this spa hotel is within a 5-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is only a 4-minute walk.

Luna Muna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ana

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Don't stay here, so many better options.
This place is loud. There are two restaurants licated at the hotel. One, at the front entrance and another in the corridor of the rooms. All night and morning (5am) you hear the kitchen staff, the customers, your nieghbors. Including, the plumbing, restroom use etc. of those rooms next to you. Did i say loud! The guy at the front office wants your itinerary daily. I dont think so! They offer free breakfast between 6:30-9:30, its decent. Eggs, hotdogs fried, fruit, variety of juices and bread. We stayed in aguascalientes one of our 4 night's ti visit machu pichu. Upon returning, i asked to extend our check out time as our flight was delayed. The front desk woman didnt understand. She called the main woman who didn't know that i can hear her and she sat there contemplating how she could charge me extra. She said $20us for 2 hours. No thx! I stayed there several days including one night with no house keeping and you cant extend an hour
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The receptionist and assistant are the best parts of this place.
Stayed 3 nights in Nov 2020

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place for the price
Can't complain as went to book 1 room for $40 and they reserved 2 rooms at same price instead. Rooms do not have heat but bedding adequate to compensate. Some moldy smell but not overwhelming. Nice staff. Overall good 1 night stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Joanne, Morgan Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason they did not have the original 2 family rooms I reserved so instead gave us 4 single rooms which was better because instead of 2 bathrooms, we now have 4. Good job on making it better when you make a mistake. Other companies can learn from you
Stayed 1 night in Feb 2020

8/10 Good

David, Utha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in remodeling process and it’s a bit wearer, but is ok.
Stayed 1 night in Feb 2020

6/10 Okay

Björg, Mývatn

Traveled with group
Liked: Staff & service
A very simple sml hotel. Very steep walk almost at the top of the street, close to the hot spring. Breakfast, nothing like shown on the booking pages.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and easy to get around town. It also steps away from the mineral springs. After hiking to Machu Pichu it was nice to soak in the mineral springs. I would definitely recommend this hotel. Nicholas was very helpful to help me get around town.
Stayed 1 night in Nov 2019

8/10 Good

Moa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds and nice hotel
We had two nights at Luna Muna and we are very satisfied with our stay! However, we wouldn't call it a spa hotel as it only provided massage (like many other places at that street). Otherwise, the beds were very comfortable, our room was cleaned every day and the staff was helpful with all our requests. One concern was the bathroom, shower curtains could be replaced since water leaked out to the rest of the bathroom floor.. Besides that, very nice hotel, we would recommend it!
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating staff. Close to variety of restaurants, hot springs and bus to Machu Picchu.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect landing spot after a 5 day trek. Clean, lovely staff, good coffee. Simple, but comfortable!
Stayed 1 night in May 2019

10/10 Excellent

poh keng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
离车站3分钟
离车站3分钟 价钱比其它地区便宜
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price and the rooms were really nice.
Stayed 1 night in Jan 2019

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gato en la habitaciòn
Cuando llegue no habia alguien que nos recibiera, no habia un letrero con mi nombre o con el nombre del hotel. Cuando llegue al hotel me dieron una habitacion en el ultimo piso donde solo habia una habitacion. Todo el piso estaba a medio construir, sin puertas, sin pintar y con material de construcciòn al rededor. Cuando entre a la habitacion habia un gato debajo de la cama. Nos retiramos inmediatamente. Lamentablemente no pude obtener reembolso por este medio. Perdi dinero y tiempo.
Stayed 2 nights in Oct 2020

10/10 Excellent

Andres Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia para recordar.
Super buena , la atención excelente, tenganlo por seguro que volveremos, y vamos a recomendarles a nuestros amigos para que vayan por alla.
Stayed 2 nights in Nov 2020

10/10 Excellent

Carmen Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Hotel bastante confortable, la atención del personal excelente, la habitación limpia, muy bonito todo.
Stayed 1 night in Nov 2020

10/10 Excellent

Yampier Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadía muy cómoda, recomendado
Un servicio muy cómodo, los recepcionistas muy atentos, el desayuno delicioso, el cuarto muy limpio, perfecta ubicación y un precio súper cómodo.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La propreté compte énormément, les draps, housse de couette et taie d'oreiller avaient des mauvaises odeurs, des odeurs des autres voyageurs. Les chambres ne sont pas comme sur les photos et sentent le renfermé. Petit déjeuner pas bon, pas de choix.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Sympa mais en travaux lors de notre séjour
Le personnel est sympathique cependant du a une erreur de traduction nous avions eu une chambre avec lit jumeaux et non pas un lit double comme nous avions réservé, heureusement que l'hôtel n'étais pas plein. En apparence hotel charmant mais nous avons eu la surprise d'avoir des travaux importants pendant notre séjour donc plutôt problématique si vous voulez vous reposer après votre ascension du Machu Picchu, veuillez a contacter l'hôtel pour savoir s'il est toujours en travaux. De plus, c'est plutôt récurrent au Pérou, mais aucune isolation phonique donc vous entendez toutes les chaises traînées au petit déjeuner, vos voisins de chambres aller et venir. Convient pour une nuit si vous vous levez aux aurores et que vous repartez vous reposer ailleurs mais ne prévoyez pas de grasse matinée si vous avez le sommeil léger. Hotel propre et petit déjeuner plus au moins complet selon l'heure a laquelle vous vous lever.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location at the top of slope is a little hard to repeatedly go up to this hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Pedro

Disliked: Property conditions & facilities, room comfort
Barato pero muy justo
Por ser tan barato no está del todo mal. Muy justo aunque bien ubicado. La recepcionista Frory muy atenta y amable. Desayuno muy poco variado. El hotel parece inacabado.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we wanted to check in there was no English speaking person available to help us (not even the basics for just check in|) which as an hotel knowing to welcome international guest was quite surprising. Shower was not really warm and the pillows on the bed were discussing they smelled so bad! Also we felt like the room wasn't really cleaned properly. Breakfast was good but we would not stay here again.
Stayed 1 night in May 2019

6/10 Okay

CARLOS

Liked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel para Aguas Calientes
Bom atendimento, bom quarto, bom custo-benefício.
Stayed 1 night in Apr 2019