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"Great location and a beautiful hotel. "

"I just live this hotel. It is amazing."

"It was close to everything and fair amenities for the price."

"Awesome customer service felt like home"

"The hotel was nice easy to get too, but it didnt feel like a 5* hotel, however the stay was nice and food was super good"

"I recently stayed at the Novotel in Cusco and had an exceptional experience. The check-in process was quick and easy, and the front desk staff was incredibly welcoming and friendly. A special shoutout to Marco at the front desk, who went above and beyond to make sure we felt at home—he’s warm, attentive, and has a great understanding of guests’ needs. The location of the hotel is fantastic—quiet yet conveniently close to the city square, making it easy to explore Cusco on foot. The rooms were...

"Really helpful ataff"

"This was a beautiful hotel to stay in, with exceptional service from the staff. They made us feel incredibly welcomed and ensured we had plenty of information on how to adjust to the altitude and provided coca leaves and tea. The room was clean and in great condition, breakfast was fantastic, and we were no more than a 5 minute walk from the historic center. "

"I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location. "

"The owners/staff were SO very helpful, willing to help us with everything. Room was large, updated and so clean! Really appreciated that as well as the wonderful breakfast. It is a bit tricky to find, one small sign on a door that leads into a courtyard. "

"One of a kind, very close to all the shops in Cuzco!"

"Great place. Perfect for when you are coming out the rainforest and need a little luxury. The staff are lovely and the room is very comfortable. "

"The hotel is only a 2 minute walk from the Train station and about the same to the bus stop to Machu Picchu. They offer a breakfast buffet and have an in-house restaurant. Our room had a gorgeous view of the river. "

"the breakfast is good and clean. Our room was not cleaned well when we checked in. The closet had garbage and dust on it. there were no hand towels, the front desk guy opologized and was very helpful."