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JW Marriott El Convento Cusco

5.0 star property
Luxury Cusco hotel in Cusco Historic Center with a full-service spa

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Photo gallery for JW Marriott El Convento Cusco

Lobby
Bar (on property)
Reception
Living room
View from room
In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Housekeeping
  • Room service
The current price is P14,209
P18,019 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Living area

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Palacio del Inka, A Luxury Collection Hotel by Marriott

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
9.6 out of 10, Exceptional, (858)
The price is P16,613
P20,495 total
includes taxes & fees
Mar 16 - Mar 17
Palacio del Inka, A Luxury Collection Hotel by Marriott
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About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel near Plaza de Armas
Located close to San Pedro Market, JW Marriott El Convento Cusco provides free full breakfast, a garden, and a library. Indulge in a massage, a facial, and aromatherapy at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, express check-out, and express check-in
  • A front-desk safe, luggage storage, and a porter/bellhop
  • Free newspapers, an elevator, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning and bathrobes, as well as perks like late night room service and safes.
Extra amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 49-inch LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on Feb 21, 2025 start from P 14,209.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott El Convento Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco doesn't offer parking.

What time is check-in at JW Marriott El Convento Cusco?

Check-in begins at 2 PM.

What time is check-out at JW Marriott El Convento Cusco?

Check-out is at 10 AM.

Where is JW Marriott El Convento Cusco located?

Located in Cusco Historic Center, this luxury hotel is within a 5-minute walk of UNSAAC Yale International Center and Plaza de Armas. Museum of Religious Art and Hatunrumiyoc are just steps away. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 15 minutes.

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 878 out of 1003 reviews
Rating 8 - Good. 76 out of 1003 reviews
Rating 6 - Okay. 28 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Babak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond! The service staff is very knowledgeable and attentive. The property is gorgeous. The location is in the middle of every downtown Cusco. Plaza de Armas few minutes away. Food at the restaurant is amazing and they make sure your needs are taken care of no matter the request. Bravo!!! We’ll be back ❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Min, Downingtpen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experiment!! You have the best services and staff in place
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and very kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food was great. Location perfect for visiting all the shops
Stayed 1 night in Dec 2024

10/10 Excellent

Mustafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Really nice place
Stayed 2 nights in Dec 2024

2/10 Terrible

Cheryl, Menai

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

ELENA

Stayed 3 nights in Oct 2024

8/10 Good

Gabriela

Stayed 3 nights in Nov 2024

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Beautiful hotel and most important exceptional staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aaaamazing!! the fact that it used to be a convent is in itself a marvel. it is simply oozing in history but they have made it so modern as well that the atmosphere is just so cozy, comfortable and super fine. the decor is magnificent, and really makes an impression. their courtyard in the center is also so picturesque. the staff are effective and accomodating, check in a breeze and they are quick to make arrangements for u if you ask. the free breakfast selection was simply a wow with like 3 or 4 tables and they gave us free pisco sour drinks daily from the ultra modern bar since i have expedia's vip access. we ended having an incan wall for a window view (floor to ceiling window with floor to ceiling incan wall lol) but they waived a fee as compensation. the room is still very luxurious with marble tops and all you can think of. the A/C is strong as well as the shower head stream. the hotel is inside the historic center and is surrounded by other hotels, stores and restos so souvenir shopping and superb dining is right at your fingertips. we actually cancelled our tour to moray just so we can just continue shopping and dining lol and it felt safe even when we went out at 10pm to get food. the walk to plaza de armas is also jus minutes.

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply exceptional!
Stayed 1 night in Oct 2024

10/10 Excellent

Yusleidy

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond amazin
Stayed 2 nights in Oct 2024

10/10 Excellent

Yusleidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff did try hard, but there was a massive lack of communication. We confirmed 2 weeks prior for a car service to get us from the airport, and that never showed. After waiting 30 minutes (after flying for 8 hours) we opted to take a taxi. When we got to the hotel, it was beautiful and everyone tries hard, but it just wasn't great. When we got to our room, I asked the person where the safe was and they looked around the whole room and didn't find it so said they could bring one up - they never did, but we did find one under the TV. It took four times asking and over an hour to get a bucket of ice up to our room. It took three times asking to make sure we were able to get a ride back to the airport when leaving. At breakfast, after sitting down and getting our coffee, when we went up to get the buffet, someone cleared our entire table. They were diligent! It took another 15 minutes to get coffee again, not a huge problem but annoying for sure. After that we tried to stagger one of us going up for food at a time but even then they would clear the whole place setting and not replace the silverware. We were given coupons to use for the spa but they only accepted one even though we had two people doing two different services. I don't know why they would give us six coupons but only let you use one. Lots of little first world inconveniences and communication errors. For the money, we will not go back there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and stayed twice during our visit to Cusco. The front desk staff and concierge are very helpful and accommodating. My only complaint is that they don't cater to gluten-free visitors. We tried to eat in the bar, and the only option was a salad and the server had to check to see if anything was gluten-free. Unlike many other breakfast buffets worldwide, their items weren't marked if they contained gluten. Despite all of that, we would highly recommend this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! All areas are beautiful and the service is the best I ever found in a hotel (and I've been in many). They come in person to your room everyday to see if you need anything. The area is in the very center of Cusco. Strongly recommend
Stayed 4 nights in Sep 2024