Hotel El Quetzal Machupicchu

2.5 star property
Relax by the hot springs or plan your adventure at the hotel’s helpful front desk.

Choose dates to view prices

Photo gallery for Hotel El Quetzal Machupicchu

Free WiFi
Lobby sitting area
Food court
Front of property
Bathroom sink

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Twin Room, Mountain View

Highlights

Balcony
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Deluxe Double Room, Mountain View

Highlights

Balcony
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Qoriwaccanki 654, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Cerro Machupicchu - 3 min walk
  • Aguas Calientes Hot Springs - 11 min walk

Getting around

  • Machu Picchu Station - 2 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬4 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬4 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪El Antojito Polleria - ‬4 min walk

About this property

Hotel El Quetzal Machupicchu

Hotel near Aguas Calientes Hot Springs
Hotel El Quetzal Machupicchu provides amenities like free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Smoke-free premises and a front-desk safe
Room features
All guestrooms at Hotel El Quetzal Machupicchu have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Balconies and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 8:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with satellite channels

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel El Quetzal Machupicchu
Hotel El Quetzal
El Quetzal Machupicchu
El Quetzal Machupicchu
Hotel El Quetzal Machupicchu Hotel
Hotel El Quetzal Machupicchu Machu Picchu
Hotel El Quetzal Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Hotel El Quetzal Machupicchu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel El Quetzal Machupicchu?

This hotel doesn't offer parking.

What time is check-in at Hotel El Quetzal Machupicchu?

Check-in begins at noon.

What time is check-out at Hotel El Quetzal Machupicchu?

Check-out is at 11:00 AM.

Where is Hotel El Quetzal Machupicchu located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Putucusi and Cerro Machupicchu are also within 5 minutes. Machu Picchu Station is only a 2-minute walk.

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Hotel El Quetzal Machupicchu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 10 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Bruno

Liked: Staff & service, property conditions & facilities
Uma má experiência
Hotel localizado de frente para a linha de trem, o que ocasionou um barulho infernal durante a madrugada e logo cedo pela manhã. O quarto em que ficamos, embora simples, aparentemente havia sido reformado recentemente (cama confortável, aparelho de TV moderno), mas o banheiro exalava um leve cheiro desagradável de esgoto, certamente resultado de trabalhos mal feitos no encanamento. Café da manhã pobre. Relação custo-benefício muito ruim.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Justin

Nice place
Front counter was helpful and let us keep our baggage there for a few hours extra until our train arrived. Average breakfast, price was good with a mountain view and comfortable beds, noise wasn't too bad either. Overall pretty good.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

ronaldo , sao paulo

Funcionarios excelentes
Funcionarios excelentes Foram nos recepcionar na estacao de trem Muito prestativos nos ajudaram a ligar para o guía para organizar a visita a machu pichhu O Jim deu otimas dicas quanto ao tour. Lunch box para quem acordar cedo para ir para mp. Guardaram nossa mala ate o fim do día. Indicamos muito este hotel Obrigado Mayra e Jim voces foram excelentes.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Cátia V

Atendimento nota 10
O Hotel é bem simples, mas o quarto bem confortável, limpo e espaçoso. O diferencial neste hotel é o atendimento. O senhor dono do hotel é muito atencioso, foi nos buscar na estação, incansável e prestar toas as informações sobre o local, deu dicas valiosas. Como no outro dia tínhamos que madrugar para ir a MachuPicchu, nos deixou um box lunch para levar, muito farto e gostoso. Super recomendo!
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

nathalie

Liked: Room comfort
Disliked: Staff & service
Hôtel Pas fiable, sur réservation!
Malheureusement nous n'avons pas séjourné dans l'hôtel choisi et réservé car il ne restait qu'une seule chambre de disponible sur les deux réservés. L'hôtel avait sur réservé! Il nous ont relocalisé dans un autre endroit de qualité moindre et bruyant.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Daniel

Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Daniel

Buena Experiencia
muy buena experiencia en el hotel con las comodidades necesarias para el tipo de turismo que fuimos a buscar
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Muy ruidoso
Pese al buen servicio, la comodidad fue terrible. Se escucha mucho ruido de los demas huespedes. Se escucha mucho ruido de los transeuntes. Está frente a la vía del tren y el ruido es fastidioso
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Waldemiro

Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Margarita

Se contactaron conmigo para esperarme en la estación de tren, lo cual aprecio mucho pues te ahorra tiempo en buscar la dirección. Se localizan justo al lado de las vías si piensan madrugar para escalar Machu Picchu es un buen despertador pues los trabajos en las vías comienzan a las 5 am. Buen lugar para quedarse una sola noche. El cubo de la regadera del baño tenía algo de moho el resto estaba limpio y cómodo.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Rosalva

Boa escolha
Estadia rapida, atendimento atencioso e simpatico. Bem localizado. Cafe da manha ok. Dicas otimas sobre Machu pichu.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Marco

Reasonable hotel but too noisy
Booked this hotel as it advertised a room with a river/mountain view. It didn't mention however that the railway line was right outside the hotel. It was impossible to sleep once workmen started working on the railway outside banging around from 1am onwards especially due to the balcony door that wouldn't close. No sound insulation from the balcony doors either. If you're a deep sleeper and not woken easily it would be fine and a reasonable location. If not, I'd look elsewhere...
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Localização Boa.cuidados com aparências a desejar
Box do banheiro não fecha direito.Lixo do banheiro com tampa quebrada.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was sent to Hatun Samay Hotel, very bad hotel.
1) For one occasion (the only time I needed shower) I had no hot water for shower. My daughter complained it switched from very hot to freezing cold and then switched back to very hot after 10 seconds. I considered the shower doesn't work at all. At the end we didn't take shower. Just use water to wipe my body. 2) The window is facing a wall that is 10 cm away. No view 3) The room is so small that barely can fit for 2 single beds 4) Wi-fi absolutely does not work in the room. My room chair was placed in the hall way. I figured the previous guests put it there to access internet because wi-fi is never not working in the room 5) Wi-fi only works 70% of the time. I have to agree with other guests' review. 6) Wi-fi doesn't work in the lobby. I only see "obtaining IP address".
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rosangela

Bom custo benefício
Ficamos pouco tempo pois chegamos a noite e na manhã seguonte saímos cedo para visitar Machu Picchu,mas os funcionários são muito cordiais e competentes e ajudam em tudo o que precisarmos. Fornecem um pacote com café ds manhã para levarmos para o passeio.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
local bem simples só para dormir
Boa localização na frente da estação, o que pode incomodar por causa do barulho. O quarto tinha cheiro de mofo. Como saímos cedo nos fizeram um lanche para levar.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Amazing Staff , Location !!
we loved our stay , they were very helpful on everything , we had to go to Machu Picchu at 5 am and they even pack our breakfast to take with us ! great hotel !!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Great service and location.
The room was verge, expensive, but that's probably the price for being so close to the station and main market. The location was excellent, few mins from the station and main bus stop. The reception service was excellent, they went out of their way to help us. Very happy and satisfied with the experience.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Gabriela

Muy buena predisposición
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Excellent experience
Great hotel if you bring some earplugs with you (which, in my opinion, every traveller should). We did not experience any of the "wet bathroom" conditions found in other reviews. Everything was extremely clean and comfortable. The owner is a really nice guy who was immensely helpful. Location is superb (3 mins to train station and 5 mins to bus station). If you're leaving early in the morning like most people, you can take your free breakfast with you "to go"
This review was submitted before 2018 and has not been verified.

8/10 Good

Pierre Alain

Très bon accueil
Accueil très sympathique et de très bons conseils pour la suite de notre séjour L'hôtel et propre confortable. L'emplacement en bord de rivière et de la gare apporte quelques nuisances mais la rapport qualité prix reste satisfaisant
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria Paula, Argentina

Excelente atención
La amabilidad del personal es lo mejor del hotel, muy atentos y nos prepararon un desayuno para llevar a la excursión Excelente atención
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This review was submitted before 2018 and has not been verified.

6/10 Okay

Keith, Cusco, Peru

Liked: Property conditions & facilities
Disliked: Room comfort
Nice staff, but hotel needs better amenities
More hostal than hotel but the staff is very pleasant and helpful. Rooms and lobby need more electric outlets, beds need updating and toiletries need improvement such as providing hair conditioner and body lotion. Wifi only works temporary and not in rooms at all. The breakfast was excellent and ready at 3:30am which was a nice touch.
This review was submitted before 2018 and has not been verified.

8/10 Good

Miguel, Motown

Great overnight stay
Very near the train station, hotel staff was friendly.