8/10 Good
Gaylene
Aug 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good end results!
When I arrived at the hotel, there was no one at the front desk. I rang the bell and waited a long time. After ringing many times, an attendant came to the desk (about 30 minutes later). He seemed unprepared for me, and left to find a room. After 15 minutes and me ringing the bell several times again, he came back. He was very nice, appologetic, and assigned a "room with a view". This was on the 4th floor with no elevator. The room's window openned to the view of a wall, and it was extremely hot with no air-conditioning. I went down stairs to request a refund. The attendant said he'd reassign me to the best room. This was on the 5rh floor, and it really was nice. The window opened to a balcony with a view over looking the city. It had a fan and the room cooled off quickly. Even though the service was slow, at first, the end results were a comfortable clean room located close to transportation and a 15 minute walk to Parc de la Tete d'Or. I would stay in that room again. The value for the room was also good.
Gaylene
Stayed 1 night in Aug 2024