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Viceroy Santa Monica

4.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Santa Monica Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viceroy Santa Monica

View from room
Front of property
Exterior
2 outdoor pools
Terrace/patio
VIP Access

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is P14,105
P19,355 total
includes taxes & fees
Nov 27 - Nov 28

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Royal Suite

Premium bedding, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub, Ocean View (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub, Ocean View (Mobility/Hearing, Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub, Partial Ocean View (Mobility/Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub, Partial Ocean View (Mobility/Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing, Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pacific)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Pacific)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, Accessible (Palmetto)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible (Palmetto)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Canary)

View from room

Room, 1 King Bed, Partial Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Viceroy)

View from room

Room, 1 King Bed, Accessible, City View (Viceroy)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Canary)

View from room

Room, 1 King Bed, Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palmetto)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Palmetto)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Mobility/Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is P15,478
P20,594 total
includes taxes & fees
Dec 21 - Dec 22
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About the neighborhood

Map
1819 Ocean Avenue, Santa Monica, CA, 90401

What's nearby

  • Santa Monica Beach - 3 min walk - 0.3 km
  • Santa Monica Pier - 8 min walk - 0.7 km
  • Third Street Promenade - 10 min walk - 0.9 km
  • Venice Beach - 20 min walk - 1.7 km
  • Venice Beach Boardwalk - 10 min drive - 2.6 km

Getting around

  • Downtown Santa Monica Station - 10 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Seaside on the Pier - ‬9 min walk
  • ‪Big Dean's Ocean Front Cafe - ‬8 min walk
  • ‪The Lobster - ‬7 min walk
  • ‪Rusty's Surf Ranch - ‬9 min walk

About this property

Viceroy Santa Monica

Upscale boutique hotel near Santa Monica Beach
Located close to Santa Monica Pier and Venice Beach, Viceroy Santa Monica provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Sugar Palm Santa Monica, offers breakfast, brunch, lunch, dinner, and a poolside location. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Local cuisine breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, a computer station, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 162 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Designer toiletries, showers, and tubs or showers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sugar Palm Santa Monica

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,582 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 100 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Uncovered valet parking fee: USD 58 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santa Monica Viceroy
Viceroy Hotel Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel
Viceroy Santa Monica Hotel
Viceroy Santa Monica Santa Monica
Viceroy Santa Monica Hotel Santa Monica

Frequently asked questions

Does Viceroy Santa Monica have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Viceroy Santa Monica?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Viceroy Santa Monica on Nov 27, 2024 start from P 14,105.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Santa Monica pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viceroy Santa Monica?

Valet parking is available for USD 58 per night.

What time is check-in at Viceroy Santa Monica?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viceroy Santa Monica?

Check-out is at 11 AM.

Where is Viceroy Santa Monica located?

Located in Downtown Santa Monica, this boutique hotel is within a 10-minute walk of Santa Monica Beach and Santa Monica Pier. Venice Beach and Venice Beach Boardwalk are also within 1 mi (2 km). Downtown Santa Monica Station is 10 minutes by foot and 17th Street/SMC Station is 29 minutes.

Viceroy Santa Monica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1001 reviews" "
Rating 8 - Good. 193 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

We really enjoyed our 3 night stay at this boutique hotel. Great room, wonderful staff, and perfect location. Close to everything. We would recommend!
Stayed 3 nights in Nov 2024

8/10 Good

christi

Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Viceroy. It was very clean, staff was friendly and helpful, and it was a very short walk down to the beach!
Stayed 2 nights in Nov 2024

10/10 Excellent

Arzan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and helpful. Rooms over looking the ocean on the higher floors are really nice. It’s a great place if you’re traveling with your pet. The food at their restaurant/in room dining is really good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a quick weekend getaway and it was the perfect choice for our family of three. Very comfy room, lovely staff, late access to the pool and awesome coffee bar open early. The location is fantastic - the beach is just 2 min right outside your door and there are tons of great restaurants all around. It felt like a nice little oasis just outside of the craziness by the pier but super walkable. Glad we chose the viceroy!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel located right near Santa Monica Pier. Very nice modern/comfy rooms and very friendly staff. Great choice if you’re visiting LA and wish to be near the beach.

6/10 Okay

Erica

Stayed 4 nights in Oct 2024

8/10 Good

Alan

Traveled with partner, Traveled with family
Liked: Amenities
Location
Stayed 2 nights in Oct 2024

8/10 Good

ben

Traveled with partner
Disliked: Property conditions & facilities
Needs a deep clean and upgrade. The gym was small and the coffee $52 dollars
Stayed 4 nights in Oct 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viceroy-Santa Monica never disappoints. It’s our go to hotel when we visit Southern CA. Great staff! Location is perfect. Close to the beach and only a few blocks to just about everything the area has to offer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Andres

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel and great location within walking distance to anywhere in Santa Monica…
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Layne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice. Very Clean. The only thing to complain about was no free coffee or tea. Walkable to everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Isabel, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great walkable location and close to a lot of good restaurants.
Stayed 5 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon, Janesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Very nice, safe and clean place to stay. Would definitely recommend this hotel to anyone going to the LA area. All tourist areas are readily accessible via Uber.
Stayed 5 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jeffrey, Bloomington

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location to the beach is good. What I didn’t like was: -the $108 per day that isn’t disclosed until you get there for parking and the resort fee. Paying $58 per day to have a valet person park it around the side of the building is more than excessive. Even with that, the system for notifying them to pull your car around was not working so I ended up waiting 10 minutes for somebody to have time to go get it. - the quality of the bedding was way below expectations for this price point. The pillows are as flat as can be and the quality of the sheets is what you’d expect at a two star hotel. -the size of the room is very small even with the upgrade that was offered me.
Stayed 3 nights in Oct 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us too dependent on them for water, coffee, parking, everything was set up to cost us more. No coffee in room, but could get a cup downstairs for $7.00 each, parking overnight was ridiculously overpriced, and they never told us we could park elsewhere.
Stayed 5 nights in Oct 2024

10/10 Excellent

Samera

Liked: Cleanliness, staff & service, property conditions & facilities
My second stay at the Viceroy Santa Monica. Great property and great service! Only improvements would be to have a mini bar, Nespresso machine a kettle, and slippers in the room (atm you have to ask for slippers to be delivered to your room).
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very expensive given the public parking nearby. Also I found it particularly bizarre that there was not any coffee available aside from the $7 a cup in the lobby at 6:30am and the in room pot upon request that was very old. a small upgrade here would go a long way from a customer service standpoint.
Stayed 3 nights in Oct 2024