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Apartment Wharf – Cuba Street

4.0 star property
Apartments with kitchens, near Thames River

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View from property
Egyptian cotton sheets, iron/ironing board, free WiFi
Flat-screen TV
View from property
Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Room options

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About the neighborhood

Map
Cuba Street, Tower Hamlets, London, England, E14 8LD

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 10 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • Heathrow Airport (LHR) - 89 min drive

Restaurants

  • ‪Bagel Factory - ‬8 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Obicà - ‬6 min walk
  • ‪Bōkan - ‬1 min walk
  • ‪Cinnamon Restaurant and Bar - ‬4 min walk

About this property

Apartment Wharf – Cuba Street

Upscale apartment near Thames River
Apartment Wharf – Cuba Street provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Express check-out, multilingual staff, and an elevator
Room features
All guestrooms at Apartment Wharf – Cuba Street feature comforts such as separate sitting areas and separate dining areas, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Balconies, separate sitting areas, and separate dining areas

Languages

English, Italian, Polish, Portuguese, Spanish

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Apartment Cuba Street London
Apartment Wharf Cuba Street London
Cuba Street London
Apartment Wharf Cuba Street
Wharf Cuba Street London
Wharf Cuba Street
Apartment Cuba Street
Wharf – Cuba Street London
Apartment Wharf – Cuba Street London
Apartment Wharf – Cuba Street Apartment
Apartment Wharf – Cuba Street Apartment London

Frequently asked questions

Is Apartment Wharf – Cuba Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Apartment Wharf – Cuba Street?

Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available from 7 PM– 1 AM for a fee of GBP 70.

What time is check-out at Apartment Wharf – Cuba Street?

Check-out is at 10:30 AM.

Where is Apartment Wharf – Cuba Street located?

Located in Canary Wharf, this apartment building is 0.7 mi (1.1 km) from Thames River and within 3 mi (5 km) of Tower of London and ExCeL Exhibition Centre. O2 Arena and Tower Bridge are also within 3 mi (5 km). Heron Quays DLR Station is 7 minutes by foot and South Quay DLR Station is 7 minutes.

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Apartment Wharf – Cuba Street Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10

I was surprised by how well it was kept and the cleanliness. First Class! note: The deposit is a substantial amount to be refunded after few days

8/10

This apartment had everything you need but the sofa is quite worn out & uncomfortable. I was here on business so didn’t spend much time inside at all but if you wanted to relax & watch TV it’s not too comfy. Bedroom very small but clean. Pillows not very good. Overall ok for the price
Stayed 2 nights in Jun 2018

10/10

Stayed 2 nights in Dec 2017

8/10

Good facilities; good size rooms; easy access to transport; easy access to Canary Wharf retail; convenience store close-by.

8/10

Huoneisto oli ihan siisti, pieniä vikoja löytyi, mutta ei kuitenkaan majoittumista oleellisesti haittaavia. Metroasemalle oli noin puoli kilometriä ja lähin kauppa oli noin sadan metrin päässä. Lähistöltä löytyi lukuisia ravintoloita. Sisäänkirjautumisen yhteydessä tehtiin 300 punnan talletus luottokortilla, joka palautetaan muutaman päivän kuluessa uloskirjautumisesta.

8/10

Kurzreise nach London mit insgesam vier Personen.

2/10

Blunt Knives Broken Cooktop Warn out frypan (we purchased our own) Disgusting Duvets & Pillows torn and dirty (health issue we had to purchase our own) Broken Bed Base Lounge seat supports broken No cleaning tools Mould surrounding bedroom window Shower had mould Broken drawers 5 Coat hangers for 3.5 week stay for 3 people (wow they delivered 5 more) Leaking tap in bathroom resulting in wet floor 24/7. 2nd & 4th day no hot water TV reception horrible. We contact you from London and you were supposed to get back to us. Never heard from you. Wotif is an extremely unhelpful site with no postal address. Will never use again. We moved the mattress to the floor in the lounge room on a daily basis and returned it in the morning due to bed base broken. We could not sleep on the bed. We sat at the table and chairs most of the time as the lounge did not support our backs.

2/10

No hot water and when I complained was offered no compensation to date. Stay in a reputable hotel, much safer and better value for money

2/10

Terrible service from Cuba wharf staff. Unable to get into apartment keys didn't work when called staff was told too late and they would come back in the morning when. WE HAD NOW WHERE TO SLEEP. Only after I complained did someone turn up. Called Hotels .com to advise of incident and when put through to customer service phone call conveniently ended....

4/10

We wrote a little song (to be sung to the 12 days of Christmas) to describe our experience at the warf: On the first day of London, Apartment Wharf gave to me no hot water and cold showers for the family. On the second day of London, Apartment Wharf gave to me 2 broken doorknobs, no hot water and cold showers for the family. On the third day of London, Apartment Wharf gave to me 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fourth day of London, Apartment Wharf gave to me 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fifth day of London, Apartment Wharf gave to me 5 splintered door thresholds, 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. ... Not to mention flickering light bulbs, uncomfortable and outdated furniture including nearly broken chairs, broken exhaust fans, stained carpets, an extensive but unnecessary set of rules, and appliances that did not work.

8/10

Smooth check in, lived staying in Canary Wharf. Well equipped, modern apartment and when we notified them of a couple of issues they fixed the problem the same day. Would stay again!

10/10

Excellent - quiet when building works not active

10/10

We were in London for my daughter's wedding and the apartment gave us comfort and convenience with all the facilities that you could expect.

4/10

Endroit peu d'intérêt pour sejouner à Londres malgré l'accès facile au cœur de Londres en métro, l'immeuble ne possède pas d'accueil pour y laisser nos bagages avant le Check in and out, mais on peut s'arranger avec le loueur - L'appartement est grand et au calme seulement le week-end car travaux juste en face de la baie vitrée - 2 chambres avec une moquette pas propre, fuite d'eau dans une salle de bain..... Au niveau cuisine les ustensiles sont fatigués notamment les poêles ! manque l'essentiel torchon et,produit vaisselle ! Le lave vaisselle fonctionne très mal ! Et la télé est aussi fatiguée, impossible d'utiliser les télés commandes - Des petites choses certes peu importantes mais qui agacent ! En bas de l'immeuble un surpermarché très pratique pour les petites courses -

4/10

Definitely not worth the cost. Was hit with a hefty deposit after reservations made and paid for. Facilities showing lots of wear, appliances need upgrading. Staff less than professional. Contacted by numerous people for our check-in time. They need to talk to each other or at least annotate the reservation. Zero sympathy when we couldn't make the check-in time. Traffic jam lasted hours due to closure of Tower Bridge, so cost us an additional fee and they made it sound like it was entirely our fault that we were late, despite knowing of the bridge closure. Would have been nice if they had given us a heads up of traffic problems during the multiple calls. Info book provided for apartment contained more info on how we could be fined rather than useful info on the facilities themselves. Claimed parking available only to find out it was several blocks away and required a trip to their office to get access.

6/10

C'est un appartement meublé et non pas un hôtel, géré par une agence immobilière. C'est équipé correct avec les connexions Internet et TV nécessaires.

10/10

First time we'd booked an apartment instead of a hotel ,but with 5 of us it seemed the more logical option.Aprtment was very pleasant and comfortable , only a couple of grumbles , the TV picture wa snit good and with 2 teenage boys this was important, also the bed in the main bedroom was awful . The mattress was so uncomfortable, and the bed was so low down , it was a mission for even the most lithe of us to climb in to, unfortunately this did spoil our experience of the apartment, being out all day sightseeing, all you want at night is a comfortable bed .

4/10

This is a good sized serviced flat diagonally opposite the britannia hotel and within a few minutes walk of canary wharf. The flat is convenient with everything needed to self cater for a week and a tesco supermarket at the end of the road. The flat had been cleaned but soft furnishings including the carpet and sofa are heavily stained and marked. Pillows and duvets are also stained albeit the covers are clean. On balance, this gives the impression of a high tirnover rental rather than a serviced apartment. Note that the flat comes with two towels for a week stay and no cleaning is undertaken during this time. As such, it differs from most serviced flats i've used which are generally refreshed on alternate days. The price is good given the location but maybe the cost cutting in servicing and refurbishment is starting to show.

8/10

All in all a stay that surpassed our expectations in relations to the price! We were six adults that stayed 2 nights in order to see some good English football. The price vs. value factor was very high keeping in mind that London usually disappoints you in that respect. The beds was OK, but kind of small to sleep two in, but it all worked out if the ones sharing beds are not to overweight. Sure, it is a minor hassle that you have to show up at a certain time to obtain the keys but I think that part of the service was very smooth. The rental firm checked with us 2 times that we could make it in time and were very customer oriented. Also the guy that handed the key over and gave us "the what you need to think of speech" was very nice and friendly plus he gave some good advice. The furniture is a bit tired, but functional and more important is that the whole apartment was very clean when we arrived! It was also close to public transport so access was very quick to and from the apartment. Please keep in mind that Google Map shows you the wrong house, its Cuba street 20 you should set your GPS on! All in all a surprisingly good stay!

8/10

Difficult to find out due to wrong adress cuba street 20 others good

8/10

4/10

IF YOU WORK IN CANARY WHARF, believe me, you deserve better than the treatment this "hospitaility" firm doles out. Obtaining the key required speaking to three separate people, one of whom demanded a £50 penalty for not obtaining the key in advance (I kid you not!). THEN I was required to pay at £300 deposit using an iPad with all contract language in some Eastern language I didn't recognize (hey - always happy to make things convenient for the vendor!). THEN I endured four days of incessant street and tram noise day and night. All in all, an unpleasant stay.

6/10

Good value, furniture is a bit tired but everything was available and for two nights it was great value, just beside a major hotel that costs twice as much.

10/10

Stayed for about 11 days, was a few mins away from DLR stations and canary wharf underground station. It was nice, cosy and comfy with all amenities perfect for a week long stay with a packed schedule. It felt like a home away from home. Also close to small supermarket and restaurant and bus stop. Would totally stay there again.

8/10

apartment ideal for our party of four.perfect location.welcomed in by our perfect host.very quiet area,transport links to the rest of london superb.all in all, a fantastic weekend