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"Love this hotel been coming for a few years. Great base to explore from. Lovely walks and wildlife whilst watching golfers. Neighbours always considerate. Staff go above and beyond. "

"A lovely place in a lovely setting. Checking in was very quick with staff being attentive, pleasant and professional. The only niggle was…The weather was very warm and when we first arrived in the room all windows were closed. It heat in the room was unbearable. There was a floor standing fan which we put on straight away. There was also no fridge in the room. I appreciate that other upgrade rooms had a fridge, but I thought nowadays all hotels had at least a fridge for water and other drinks. A small thing that could be sorted as there was more than enough space in the room to put one. It doesn’t take away the experience we had in staying at this hotel and would return."

"Quaint hotel with excellent service"

"Thank you. Great staff."

"Nice"

"Really nice hotel, great for a short stopover and in a really nice area"

"I had a wonderful stay at the Leonardo Hotel in Cheltenham! From the moment I arrived, the staff were fantastic — incredibly friendly, welcoming, and always happy to help, which really set the tone for a relaxing visit. The hotel itself was very clean and felt safe throughout, which I really appreciated. The leisure facilities were a great bonus and added to the overall comfort of the stay. With the heatwave during my visit, I was also grateful for the number of fans provided in the room — it made a big difference and showed the hotel’s attention to guests’ comfort. All in all, a great experience with excellent service, clean and well-maintained facilities, and a warm, welcoming atmosphere. I would absolutely stay here again and highly recommend it to others! "

"Food was very average. Room was up a flight of stairs no lift. Staff were not really interested in helping at all"

"Really enjoyable break - only recommendation would be maybe install air con in the rooms - we did stay over the hottest week of the year so far & it was extremely warm in the room"