Family friendly Hotels in Las Galletas, Arona

"The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location. "

"very noisy in the evening as pool side party every night. the building is dated but clean and is of a good location. Parking onsite but not included in the price (which does seem to differ from the description)."

"Loved every minute "

"Overall the stay at Santa Barbera was very good "

"The hotel is very well located, right on the promenade, but also in a noisy area. There's a pub right next door with live music until late. There are plenty of sunbeds, nicely placed, not only by the pools but also in the cascading areas. The room is pleasant, but the bathrooms could use some updating, especially the shower cabins, as they leak. Breakfast and dinner are varied, with something for everyone."

"Great location "

"The resort is beautiful. All the staff were excellent and so friendly they couldn't do enough to make your stay comfortable. "

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price. My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze. I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day"