Lake Neuchatel hotel rooms a the Sorell Hotels

"Staff was always very friendly and helpful. Room was clean and comfortable. I appreciated having a fridge, coffee, and tea in the room. Also liked the online system to request items. The hotel was very close to the station. Loved our stay and would definitely stay here again. "

"Beautiful location, beautiful decor, comfortable beds, wonderful hot shower "

"This is a fabulous property and well-deserving of its 4 stars. Sadly, I came when the fog had descended on the area so I couldn't see the stunning views, but I have been to the area numerous times and know they are breathtaking. I loved that the Epesses train stop was 3 minutes from the hotel (be aware there are a lot of steps to get there). I had to talk with the front desk several times for personal reasons and they were nothing short of magnificent and helpful. The place was so clean and had lots of lovely space to breathe. I highly recommend this hotel. "

"The only thing I didn’t like was their check in process on a tablet that wasn’t user friendly. Other than that the hotel is fantastic."

"Had the best sleep of my trip"

"Great position across the road from the train station. I had read a few reviews about rude staff. This could not be further from our experience. Everybody was super friendly and especially Gabriel at the front desk who went over and above with assistance during our stay. "

"I stayed here for 2 nights in 4 days, same room both times so cannot comment on different room types. From the moment you walk through the entrance the welcome is very warm. Check-in quick and very friendly, glass of bubbly if that floats your boat. The hotel has the feel of a grand country house with generously sized rooms, a separate closet/ room for clothing etc and a good-sized bathroom. Bed very comfortable, pillows soft but a bit slim but there are spares in the room so all good. Checkout just as quick with the offer of a bottle of water for the journey. I didn't eat in the hotel so unable to comment on the restaurant. Overall, lovely hotel which is very well located by the lake, with a very friendly set of staff. Highly recommended."

"What a treat it was to be a guest at this wonderful hotel! We were given a room upgrade, with a lovely lake view. The staff was very kind and informative. The location was ideal and we would love to return someday! "

"Great hotel. Perfect location for the Old Town"