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Sentral Kuantan

3.5 star property
Hotel in Kuantan with a rooftop terrace and a 24-hour front desk

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January 2025

Photo gallery for Sentral Kuantan

Restaurant
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Living area
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

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About the neighborhood

Map
45-P, Jalan Besar, Kuantan, Pahang, 45, Kuantan, Pahang, 25000

What's nearby

  • Masjid Negeri - 8 min walk
  • Darul Makmur Stadium - 3 min drive
  • Kuantan City Mall - 4 min drive
  • East Coast Mall - 4 min drive
  • Teluk Cempedak Beach - 7 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 20 min drive

Restaurants

  • ‪Kuantan Pickers & Kedai Kopi - ‬3 min walk
  • ‪Kula Cakes - ‬2 min walk
  • ‪Bazar Ramadhan Taman Kerang - ‬6 min walk
  • ‪Sate Uncle Bard - ‬1 min walk
  • ‪Watak Kopi - ‬1 min walk

About this property

Sentral Kuantan

Hotel in the business district
At Sentral Kuantan, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Starmint Coffee House, the on-site restaurant. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and luggage storage
  • Tour/ticket assistance, 1 meeting room, and an elevator
Room features
All 96 rooms have amenities such as free WiFi and safes, in addition to minibars and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Starmint Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During Ramadan, sahur (pre-dawn meal) will not be available. Guests booked in Breakfast Included rates may receive breakfast from 7 AM to 10:30 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sentral Kuantan
Sentral Kuantan
Sentral Kuantan Hotel
Hotel Sentral Kuantan
Sentral Kuantan Kuantan
Sentral Kuantan Hotel Kuantan

Frequently asked questions

Is Sentral Kuantan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sentral Kuantan?

Self parking is free at this property.

What time is check-in at Sentral Kuantan?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Sentral Kuantan?

Check-out is at noon.

Where is Sentral Kuantan located?

Located in the heart of Kuantan, this hotel is within a 10-minute walk of Menara Kuantan 188, Heroes Museum, and Masjid Negeri. Kuantan City Mall and Darul Makmur Stadium are also within 1 mi (2 km).

Sentral Kuantan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 283 reviews" "
Rating 8 - Good. 129 out of 283 reviews" "
Rating 6 - Okay. 82 out of 283 reviews" "
Rating 4 - Poor. 22 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Mohd Mokhsin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. The promo photo look nice but reality below standard.
Stayed 3 nights in Oct 2021

4/10 Poor

Mun

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Only open 2 floors. All isolation, quarantine and essential industries working for business in this 2 floors. Poor breakfast. Scared to die, avoid this hotel. Dare to try, please book now.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Located in the city and near with food locations. The carpet in the room was not vacuumed. No kleenex and drinking bottles were provided.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
STAINED SMELLY SHEETS
Unless you dont have any other option, you may consider this hotel. I would rate this a 1star hotel not 3. My husband and I stayed here as a transit hotel for our travel. 1. U have to buy your toothbrush and toothpaste (provided over the counter) as it is not provided in the room. 2. One of the sheets smelled like rat urine..DAMN!! 3. Cleanliness is not upheld NOPE NOPE NOPE..
Stayed 1 night in Dec 2020

8/10 Good

Mohd Safwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Traveled with group
“Service” Opportunity To Improves
Aircond not well function. Booking not as per request. Not inform on changes (type bed)
Stayed 1 night in Jun 2020

6/10 Okay

lim

Business traveler
Disliked: Cleanliness, staff & service
dirty
Stayed 1 night in Apr 2020

6/10 Okay

lim

Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
The service is average. There were no complimentary bottle water on weekdays.
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location ok. Bedding is not changed from previous person. Middle of bed sheets looked greasy which I need to sleep as close to the edge of the bed as possible. Also found some hair on bed and pillows. Shower is ok for this budget hotel but carpet is reeeaaally old and worn. Smell of room is very strong...
Stayed 1 night in Jan 2020

4/10 Poor

Salesman

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed
Stayed 1 night in Nov 2019

10/10 Excellent

Nur Asdiyantie Azleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel confortable room
Stayed 1 night in Aug 2019

6/10 Okay

Sook Fong

Stayed 1 night in Aug 2019

8/10 Good

Chun Woh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Teo

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Pung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay at Kuantan
Helpful reception. Good location though the bus station for outstation destinations has been moved outside the city. Friendly people of Kuantan just like hotel staff, informative n spontaneous. I tasted the best kaya jam of my life at breakfast. If ever I go to Kuantan again this hotel will be my home away from home.
Stayed 1 night in Jul 2019

10/10 Excellent

JIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is way above average. For the price I paid it is more than enough. Location is superb. Bank & few eateries are just within walking distance. Plus even few malls are just within 3 km distance from the hotel. An extra mark for their front office staff. Always smiling and very helpful. They are even great facilities inside the room. Got safe box, hair dryer, complementary (coffee, tea & mineral water) + the water heater & they also have mini fridge inside the room. Things that normally only 4-5 star hotel provided. DEFINITELY MY 1ST CHOICE HOTEL IN KUANTAN STARTING NOW !!!!
Stayed 1 night in Jun 2019