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Times Square Service Suites

3.5 star property
Family-friendly hotel with 3 outdoor swimming pools connected to the convention center in Kuala Lumpur

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Photo gallery for Times Square Service Suites

View from room
Exterior
Garden
Bar (on property)
Business center
VIP Access

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Parking available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

1 bedroom, premium bedding, soundproofing, iron/ironing board

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 99 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Premier Studio Suite

1 bedroom, premium bedding, soundproofing, iron/ironing board

Premier Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, premium bedding, soundproofing, iron/ironing board

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Jalan Alor - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Baskin Robbins @ Berjaya Times Square - ‬1 min walk

About this property

Times Square Service Suites

Family-friendly hotel near Berjaya Times Square
Close to Pavilion Kuala Lumpur and KLCC Park, Times Square Service Suites provides a poolside bar, a shopping mall on site, and 4 coffee shops/cafes. Treat yourself to a Thai massage, a facial, or a body wrap at Vita Spa, the onsite spa. The on-site local and international cuisine restaurant, Big Apple, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash and basketball. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Buffet breakfast (surcharge), an indoor tennis court, and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Tour/ticket assistance, a ballroom, and a banquet hall
Room features
All guestrooms at Times Square Service Suites offer comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and extra futons (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per day)
  • Valet parking on site (MYR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 65 for adults and MYR 37 for children
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Big Apple

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Rollaway bed fee: MYR 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

Does Times Square Service Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Times Square Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Times Square Service Suites?

Self parking is available for MYR 15.00 per day. Valet parking is available for MYR 12.00 per day.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Times Square Service Suites?

Check-out is at noon.

Where is Times Square Service Suites located?

This family-friendly Kuala Lumpur hotel is located in a national park, within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

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Times Square Service Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 17 out of 104 reviews
Rating 4 - Poor. 21 out of 104 reviews
Rating 2 - Terrible. 13 out of 104 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10

👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025

8/10

Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024

10/10

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023

2/10

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024

6/10

Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024

10/10

Stayed 2 nights in Mar 2024

4/10

Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024

4/10

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Nov 2023

2/10

Stayed 1 night in Oct 2023

4/10

Stayed 2 nights in Oct 2023

6/10

Stayed 5 nights in Oct 2023

8/10

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023

2/10

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022

4/10

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021

2/10

The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021

2/10

Stayed 1 night in Sep 2021

4/10

Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021

6/10

Stayed 1 night in Jan 2021

10/10

Stayed 1 night in Jun 2020

8/10

Stayed 2 nights in Mar 2020

6/10

Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020

10/10

Stayed 1 night in Nov 2019

8/10

Stayed 3 nights in Nov 2019

6/10

Stayed 1 night in Aug 2019