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Mana-Mana Suites at Scarletz KLCC

3.5 star property
Hotel with a conference center, near Suria KLCC Shopping Centre

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Photo gallery for Mana-Mana Suites at Scarletz KLCC

Rooftop pool
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Front of property
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Coral Family Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Coral Family Studio

Highlights

Furnished lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ruby Queen Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Ruby Queen Studio

Highlights

Furnished lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garnet One Bedroom Apartment

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Garnet One Bedroom Apartment

Highlights

Furnished lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Design Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Design Studio

Highlights

Furnished lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

City Studio Suite

Highlights

Furnished lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
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About the neighborhood

Map
Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450

What's nearby

  • Petronas Twin Towers - 7 min walk - 0.6 km
  • KLCC Park - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km
  • Berjaya Times Square - 3 min drive - 3.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪After One - ‬1 min walk
  • ‪Star Cafe At Star Residence - ‬7 min walk
  • ‪Puti Bungsu Batam - ‬2 min walk
  • ‪Stadium Negara Restaurant - ‬1 min walk

About this property

Mana-Mana Suites at Scarletz KLCC

Hotel near Suria KLCC Shopping Centre
A short walk from Petronas Twin Towers and KLCC Park, Mana-Mana Suites at Scarletz KLCC provides a grocery/convenience store, a shopping mall on site, and an arcade/game room. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • 1 meeting room, concierge services, and a water dispenser
  • Smoke-free premises and multilingual staff
Room features
All 180 individually furnished rooms include comforts such as premium bedding and furnished lanais, as well as perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Showers, bidets, and free toiletries
  • 41-inch Smart TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and eco-friendly cleaning products

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Couples/private dining

Things to do

  • Arcade/game room
  • Designer stores
  • Shopping mall

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MYR 300 per accommodation, per stay
  • A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Scarletz Suites KLCC by Mana Mana
Mana-Mana Suites at Scarletz KLCC Hotel
Mana-Mana Suites at Scarletz KLCC Kuala Lumpur
Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur

Frequently asked questions

Is Mana-Mana Suites at Scarletz KLCC pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mana-Mana Suites at Scarletz KLCC?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mana-Mana Suites at Scarletz KLCC?

Check-out is at 11:00 AM.

Where is Mana-Mana Suites at Scarletz KLCC located?

Located in Kuala Lumpur City Centre, this hotel is within a 15-minute walk of Petrosains Science Discovery Centre, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Convention Centre are also within 15 minutes. KLCC Station is 9 minutes by foot and Ampang Park Station is 12 minutes.

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Mana-Mana Suites at Scarletz KLCC Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brescille

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 1 night in May 2024

10/10 Excellent

Wei Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with all amenities needed.

Spacious room with all amenities needed.
Stayed 2 nights in Dec 2023

10/10 Excellent

kin hoi

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Sep 2023

6/10 Okay

Sharifah Sarah

Good
Stayed 1 night in Nov 2022

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great amenities, less than great service

My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.
Stayed 1 night in Jun 2024

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort

Good value, not perfect though

Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.
Stayed 5 nights in Feb 2023

8/10 Good

Nova-Lee

Liked: Staff & service, property conditions & facilities, room comfort

Noisy but nice

Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.
Stayed 14 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Do not stay here

The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.
Stayed 3 nights in May 2023

4/10 Poor

Sekoati

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service from Mana Mana

The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang
Stayed 14 nights in May 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money.
Stayed 1 night in Mar 2024

8/10 Good

Ian Cirran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Property 9/10, Service 0

The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.
Stayed 4 nights in Jul 2023

6/10 Okay

Philip

Decent apartment in a great location

This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

UHYANG

Stayed 16 nights in May 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

saw chen

Stayed 1 night in Apr 2023