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Hotel Ambassador Bukit Bintang

3.0 star property
Central hotel with 20 restaurants connected to the convention center in Kuala Lumpur

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Photo gallery for Hotel Ambassador Bukit Bintang

Exterior detail
Lobby
1 bedroom, individually decorated, desk, laptop workspace
Room amenity
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room (with Window)

View from room

Deluxe Double Room (with Window)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
TV
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
TV
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

1 bedroom, individually decorated, desk, laptop workspace

Standard Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
TV
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
TV
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Petronas Twin Towers - 17 min walk - 1.5 km

Getting around

  • Bukit Bintang Station - 1 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Damascus BBQ - ‬1 min walk
  • ‪Bintang Walk - ‬1 min walk
  • ‪Naab Restaurant - ‬1 min walk

About this property

Hotel Ambassador Bukit Bintang

Hotel remodeled in 2016 and located near Pavilion Kuala Lumpur
Berjaya Times Square and KLCC Park are located near Hotel Ambassador Bukit Bintang, which provides a grocery/convenience store, 10 coffee shops/cafes, and a hair salon. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A free area shuttle, self parking (surcharge), and express check-out
  • Express check-in, luggage storage, and a TV in the lobby
  • Multilingual staff, tour/ticket assistance, and a gift shop
Room features
All 50 individually decorated rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers and free toiletries
  • TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MYR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Built in 2010
  • Renovated entire property - December 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 90 per vehicle
  • Self parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is Hotel Ambassador Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ambassador Bukit Bintang?

Self parking is available for MYR 20 per day. Limited spots are available.

What time is check-in at Hotel Ambassador Bukit Bintang?

Check-in start time: 2 PM; Check-in end time: 1 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ambassador Bukit Bintang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ambassador Bukit Bintang provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of MYR 90 per vehicle applies.

Where is Hotel Ambassador Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 5-minute walk of Lot 10 Shopping Centre, Pavilion Kuala Lumpur, and Jalan Alor. Berjaya Times Square and Suria KLCC Shopping Centre are also within 15 minutes. Bukit Bintang Station is only a 2-minute walk and Raja Chulan Station is 6 minutes.

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Hotel Ambassador Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 27 out of 87 reviews
Rating 4 - Poor. 12 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 12 nights in Mar 2020

8/10 Good

Normah

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Lim

Still can be your Improved

Location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service

Good, once they recognize my reservation

Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty hotel stuffs tried to cheat to me getting taxi fare more
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019

8/10 Good

najmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Perfecte locatie, ligging van het hotel is zeer centraal op loopstad van alle bekende plekken in KL en foodstalls
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang, Sabah

Disliked: Property conditions & facilities, room comfort

Good if you are solo

Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Location, strong wifi, smelly and noisy

The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

With a dirty old man manager

Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017

8/10 Good

Umama Shuhorah

Stayed 1 night in Apr 2017

8/10 Good

eric

Liked: Cleanliness, staff & service
hôtel idéalement situé pour se déplacer dans kuala ( a 20m de la station monorail et arrêt des bus gratuit en face) a proximité des tours petronnas ,en plein centre de butik bintang,et de ces centres commerciaux . les chambres sans fenêtre ( je les conseilles pour éviter les nuisances de la ville) sont petite mais très correct avec une équipe a l’écoute.très bon rapport qualité prix

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

KL大好き, 兵庫

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

絶対に泊まってはいけないホテル

値段と繁華街に近いという点だけで選んでしまったんですが、二度と泊まることはないと思います。 壁が薄く隣の人の声もまる聞こえです。1番ひどかったのは、寝ようと思いシーツをめくるとシーツに3センチぐらいの血がついていました。洗っても取れていなかったのだと思いますが、ベッドメイキングの時にきづくと思うんですが… でも、受付の方はすごく丁寧で素敵な方でした。

10/10 Excellent

DAN

Liked: Staff & service, property conditions & facilities

酒店交通方便，价格便宜

这个地理位置非常好！价格便宜，房间条件和卫生状况属于中等水平，不过我已经很满意了！

6/10 Okay

Ove Andre

Disliked: Room comfort

Anbefales

Helt ok hotell,Midt i shopping strøket. masse resturanter og barer rett utenfor døra. Lite rom. Men veldig OK til den prisen. Anbefales om man har noa dager i Kuala Lumpur. Monorail 50 meter ifra hotellet. Den tar den byen rundt om du vil. Bilde ifra resepsjon her stemmer ikke.

4/10 Poor

Mk, penang

Disliked: Cleanliness, property conditions & facilities, room comfort

Sub standard facility

The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.

8/10 Good

NAOMI

Disliked: Cleanliness, staff & service, property conditions & facilities

立地とコスパが最高

フロントが不親切＆騒音の口コミを見て覚悟して行ったが、昼に荷物を預けようとしたらフロントの女性がチェックインさせてくれた。朝も別の女性がいて感じが良かった。 部屋は割と広く、騒音は気にならなかった。高層階の角部屋でKLタワーとツインタワー先っぽが見えた。モノレールが部屋の下を通り鉄道好きは楽しい。 シャワーはあまりに旧式の家庭用で使い方が判らず、深夜だったのでマニュアルPDFをダウンロード。水圧も水温も十分だった。 無料Wi-Fiはブチブチ切れる。 冷蔵庫は電気が来ておらず使用不可。 地上6階なのに蟻さんがデスクに何匹もいて、後で気づいたらベッドにも来てたのがちょっと嫌だった。 でも総じてコスパは最高だと思う。

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveinent

clean and amazing