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Golden Suites Hotel

3.0 star property
Hotel with spa services, steps from Jalan Alor

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December 2024

Photo gallery for Golden Suites Hotel

Spa
Front of property
In-room safe, desk, soundproofing, free WiFi
Restaurant
Reception

Reviews

6.8 out of 10

Popular amenities

  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite

In-room safe, desk, soundproofing, free WiFi

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free WiFi

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free WiFi

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 2 Twin Beds

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7.4 out of 10, Good, (802)
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About the neighborhood

Map
No. 79, Jalan Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 8 min walk
  • KLCC Park - 17 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Bintang Station - 4 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Cu Cha Restaurant - ‬2 min walk
  • ‪Restoran Sai Woo - ‬1 min walk
  • ‪Oasis Fun Pub - ‬1 min walk
  • ‪Noy Thai Seafood - ‬2 min walk

About this property

Golden Suites Hotel

Hotel near Berjaya Times Square
Close to Pavilion Kuala Lumpur and KLCC Park, Golden Suites Hotel provides amenities like a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • A free bus station shuttle
Room features
All guestrooms at Golden Suites Hotel offer thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free bus station shuttle

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Spa

  • Spa services

More

  • 1 building
  • 7 floors
  • Built in 2014

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Golden Suites Hotel
Golden Suites Hotel Kuala Lumpur
Golden Suites Kuala Lumpur
Golden Suites
Golden Suites Hotel Hotel
Golden Suites Hotel Kuala Lumpur
Golden Suites Hotel Hotel Kuala Lumpur

Frequently asked questions

Is Golden Suites Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Golden Suites Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Golden Suites Hotel?

Check-out is at noon.

Where is Golden Suites Hotel located?

Located in Bukit Bintang, this hotel is steps from Changkat Bukit Bintang and Jalan Alor. Pavilion Kuala Lumpur and Berjaya Times Square are also within 10 minutes. Bukit Bintang Station is only a 4-minute walk and Imbi Station is 6 minutes.

Golden Suites Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 40 out of 89 reviews" "
Rating 8 - Good. 3 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 12 out of 89 reviews" "
Rating 2 - Terrible. 19 out of 89 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

JohnhLaGrew, Baguio City Philippines

Traveled with family
This hotel is no longer in operation, I have no idea who receuved the money from the package that I purchased, but that hotel doesn't exist and I had to rent a room in another hotel.
Stayed 6 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel is in the middle of Bkt Bintang which is convenient but the room / hotel needs overhaul . We had to shift rooms 3 times coz of some probs. The wifi was not vv strong etiher
Stayed 3 nights in Nov 2016

2/10 Terrible

Chew Chin

Disliked: Staff & service, property conditions & facilities, room comfort
110% cannot stay
The worst 3stars hotel I ever stay in. And I'm a regular traveller. 1st room given- air-conditioning not working, change another room, air-conditioning a bit better but you can sleep without clothing and still no need to cover with the blanket.😥😥. Furthermore the toilet door is demage and cannot be closed!
Stayed 1 night in Aug 2018

4/10 Poor

Nihal, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was in poor condition, smelly, dirty, only the location is nice
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Irele

Liked: Staff & service, property conditions & facilities, room comfort
Twas good overall Will stay here when i come back to Kuala Lumpur

6/10 Okay

G, Singapore

Not clean, smelly, does not qualify for any star
MIs Represents as 3 star but does not qualify for any star. Not clean, Smelly all over. No hangers to hang the cloths. No toiletries provided. It spoiled my vacation of wasting my 2 days in 4 days to look out for another hotel. The photos shown are also Mis-representing. However, after pointing out some of these issues which was accepted by their staff, agreed to stay for 1 day as courtesy ( also otherwise they may report 'No show) which was agreed & signed by the staff on the voucher.
Stayed 4 nights in Mar 2018

4/10 Poor

Sutjipto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
OMG... so bad, Service, everthing, even for the Wifi, the receptiont dont care
Stayed 1 night in Jan 2018

2/10 Terrible

unknown, kuala lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
aircond looks terrible . not cold enough . little water which when taking bath
Stayed 4 nights in Feb 2018

6/10 Okay

Florence

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Okay. But dirty
Its quite dirty. They didnt change the bed cover and didnt even brush the toilet. But the location strategic and reasonable price. Need to improve on their cleanliness. Staff also not a friendly type. Need to improve on their cleanliness
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for improvement
The hotel had an unpleasant odour including the lobby and room. The toilet was not clean and I had to clean it. Service was much to be desired.
Stayed 1 night in Jan 2018

4/10 Poor

Wong, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Because this hotel is at Bukit Bintang,
First impression is lobby very small and narrow, hotel staff no uniform can't differenciated customer or hotel staff, The corridor to room carpet is wet. The room is small, luggage stool did't provide, luggage has to put on the floor so hardly to walk' The cabinet is small and attach mirror hanger is spoil. no hair dryer. Toilet w.c beside is is shower, after taking shower the w.c is all wet. The shower holder is spoil and shower head water is dripping is not spray out the water. The shower also to closer to door cause the water drip from door to room floor, so the timber floor is spoil and damage, the hotel management is just cover with floor mat, but when door open outward push the floor mat then the damage floor can see very obvious.
Stayed 1 night in Dec 2017

6/10 Okay

AGEP, PHILIPPINES

Disliked: Cleanliness, property conditions & facilities, room comfort
location was very good and accessible to everything.
Stayed 1 night in Dec 2017

4/10 Poor

harp, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Dirtiest hotel I haver ever stayed in.everything single thing was dirty.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was bad. Water was weak.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Experience!
Booked this hotel for a 4-person family room since there were no other available hotels as we planned our KL trip last minute. Nothing's good except it is located at Bukit Bintang. Room condition/hygiene is very poorly maintained. Very very very noisy at night (up to 1/2 am!) due to nearby Karaoke and car horns. Will never ever stay in this hotel again!!

4/10 Poor

Moon, Singapore

Disliked: Property conditions & facilities
Terrible experience
We had booked for 3 nights, and we moved twice. First night was from room 601 to 701 reason being aircon stuffy. 2nd night was from 701 to 401 reason being water leaking from ceiling. But bouquets to the indian guy who assisted us in the checkin. He was friendly n helpful. the Wifi was breaking off half way n reconnecting though there were many floors to gain wifi. The bathroom was more like a closet barely any space to move. Cockroaches were found in the room. Noise was expected as it was the bkt bintang area.

4/10 Poor

Kaoang, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is small and not clear. Better sleep at KL Sentral, cheaper and better. But you need to take train but the train is cheap and fast

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Not a clean hotel
This hotel is a budget hotel as we expected. The room was very run down, fridge only worked when you were in the room. But the biggest problem and why we left after only staying 1 of our 5 nights was it was not clean. The beds had been slept in previous, the bathroom was full of mold. When reception come to change the sheets the first night, they only had I stained one and the other bed, they just brushed the nest of hair out and said the maid would change it at 9am. At 3pm when we left for another hotel no one had been. Of a night there are also men that appear to be off the street just sitting around in the lobby making the place smell. We found the hotel consistent with the guinene poor reviews on the Web sites. We paid twice as much as we should or as we booked early and would not recommend.

10/10 Excellent

zafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Location was marvelous as well as the breakfast with lots of variety. Had lunch in the hotel, the food was good definitely worth the price, the room was really clean and comfortable, staffs were friendly and helpful.

10/10 Excellent

zafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend
Very well decorated and apportioned rooms - lovely to return to each day to relax and unwind. Will look forward to seeing the alterations and neighboring construction completed. Nice to see one or two familiar faces still in the staff from our last visit a year ago.

10/10 Excellent

zafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for families
Only spent one night there as was in transit, but hotel clean and within walking distance to main shopping centers. Staff were polite and very helpful. Room was quiet and comfortable, with WiFi available.

6/10 Okay

Lisa, Leiden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room could be improved, location and staff great!
Hotel is very well location, easily reachable by public transport from the transtation, and nice busy streets for eating and shopping. Room itself could have been better, floor panels were loose and with holes and the free internet was very unstable. Nonetheless, staff was really friendly and location was good so overall pleasant stay.