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e.City Hotel at OneCity

4.0 star property
Hotel in Subang Jaya with a fitness center and a rooftop terrace

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Photo gallery for e.City Hotel at OneCity

Interior
Breakfast, lunch and dinner served
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Hair dryer
Free bottled water
Minibar
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi

Standard Twin Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Wardrobe or closet
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard twin Room

Minibar, in-room safe, free WiFi

Standard twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard king Room

Shower, free toiletries, hair dryer, slippers

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, free WiFi

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe king Room

Shower, free toiletries, hair dryer, slippers

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, free WiFi

Executive Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Skypark One City Jalan USJ 25/1, Subang Jaya, Selangor, 47650

What's nearby

  • One City - 1 min walk - 0.0 km
  • Sunway Lagoon Theme Park - 8 min drive - 10.2 km
  • Sunway University - 9 min drive - 8.3 km
  • Sunway Pyramid Mall - 9 min drive - 11.0 km
  • Sunway Pyramid Convention Centre - 9 min drive - 8.7 km

Getting around

  • SS 15 - 9 min drive
  • USJ 21 Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Desiran Cafe - ‬2 min walk
  • ‪Kuching Noodle House - ‬1 min walk
  • ‪One Bistro Nasi Kandar - ‬2 min walk
  • ‪Khrua Thai - ‬3 min walk

About this property

e.City Hotel at OneCity

Upscale hotel near Sunway Pyramid Mall
Take advantage of a rooftop terrace, dry cleaning/laundry services, and a bar at e.City Hotel at OneCity. The on-site restaurant, SKY 360, offers breakfast, lunch, and dinner. In addition to a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free newspapers, ATM/banking services, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Luggage storage, an elevator, and 1 meeting room
Room features
All 243 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Partially open bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boardroom
  • SKY 360
  • Sky Pool

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 14 floors
  • Built in 2014

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a MYR 250 penalty charge for guests who smoke in the guestrooms.

Property is also known as

e.City Hotel OneCity Subang Jaya
e.City Hotel OneCity
e.City OneCity Subang Jaya
e.City Hotel at OneCity Hotel
e.City Hotel at OneCity Subang Jaya
e.City Hotel at OneCity Hotel Subang Jaya

Frequently asked questions

Does e.City Hotel at OneCity have a pool?

Yes, this property has an outdoor pool.

Is e.City Hotel at OneCity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at e.City Hotel at OneCity?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at e.City Hotel at OneCity?

Check-out is at noon.

Where is e.City Hotel at OneCity located?

Situated in Subang Jaya, this hotel is within 6 mi (10 km) of Subang Jaya Medical Centre, Taylor's College, and Sunway University. Subang Parade and Sunway Medical Centre are also within 6 mi (10 km). USJ 21 Station is 15 minutes by foot.

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e.City Hotel at OneCity Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 209 reviews
Rating 8 - Good. 104 out of 209 reviews
Rating 6 - Okay. 51 out of 209 reviews
Rating 4 - Poor. 11 out of 209 reviews
Rating 2 - Terrible. 9 out of 209 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10

This property is the bad experience i never had before really bad environment
Stayed 1 night in Feb 2023

10/10

Stayed 7 nights in Feb 2024

10/10

8/10

Stayed 1 night in Oct 2022

10/10

Stayed 1 night in Sep 2020

8/10

This is the nearest hotel to the wedding event. Wasn't expecting much so it worked out well for us. Staff were polite and accomodating. Room was basic and all neccesities were provided. If you need ironing kit, do call their housekeeping. There are shops within the building if you walk towards the side of the reception - Secret Recipe, Subway, Minimart and 7-Eleven across the carpark. Had a good view at the rooftop where most bars and swimming pool is at. Great view of the sunrise. Overall, was a good stay.
Pool and rooftop view
View from rooftop looking out towards Sunway
Stayed 2 nights in Mar 2020

4/10

The property (Hotel & Mall) must have been nice when built, but now it is in a state of complete neglect. Many shops in the adjoining mall have closed down and the hotel is deserted with minimal staff at Reception and no Bell Boys or any other staff. Coffee Shop is closed down …
Stayed 2 nights in Feb 2020

10/10

Stayed 2 nights in Feb 2020

8/10

The hotel is conveniently located for the visit to the KL office.
Stayed 2 nights in Jan 2020

4/10

The room we were allocated on level 12 had seen better days. Firstly, the card access door lock had major issues were the alarm kept going off at the slightest misalignment of the door latch and catch. I've had to slam the door close to deactivate the alarm and this would definitely not go down well for the other guests on the same level. Secondly, the basin wasn't draining fast enough and this caused ponding in the basin. The toilet flushing at times wasn't strong and we've had to flush several times to clear the sewage. Finally, the shower head holder was no longer secured to the wall as the screw plugs were loose. I've left a note about the faults in the room and I'm hoping the room service attendants would pick them up and report to the management. Otherwise, the hotel location is great in USJ as it is close to Main Place shopping centre. There are also an array of food / convenience stores and two pharmacies across the hotel. Staff are friendly and obliging when we requested to change our rooms.
Stayed 3 nights in Jan 2020

2/10

Very bad service Front office may mistaken that the room been paid which I haven’t (though I had told them and paid it) Bed and pillow stains F&B teams are terrible - not friendly nor not working The teams all group in the kitchen. Whereas when asked to change the milk (finished), not even done The roof - not clean at all and No buffet but a lousy nasi lemak which seem to be microwave serve.
Stayed 1 night in Dec 2019

8/10

Good service
Stayed 1 night in Aug 2019

6/10

Stayed 1 night in Jul 2019

8/10

Stayed 2 nights in May 2019

8/10

A repeated stay requested by traveller. Nothing to add on.
Stayed 1 night in May 2019

6/10

櫃臺人員太少⋯⋯有時需要時總剩下一個人員！
Stayed 5 nights in May 2019

8/10

Nothing more to comment. A repeated trip requested by traveller.
Stayed 1 night in Apr 2019

10/10

The staff are very friendly and helpful
Stayed 1 night in Apr 2019

8/10

Nothing particular however just met our basic needs.
Stayed 2 nights in Apr 2019

10/10

It's a repeated stay in this hotel. Nothing much to add on.
Stayed 1 night in Mar 2019

6/10

Perhaps hotel management can consider to put a bigger closet inside the hotel room. The current one is too small, definitely not for guests who come with family.
Stayed 1 night in Feb 2019

10/10

It's a repeated stay requested by our colleague. Worth the value of stay.
Stayed 1 night in Mar 2019

2/10

Stayed 7 nights in Feb 2019

8/10

Staff very helpful and humble. Congratulation
Stayed 1 night in Mar 2019

6/10

The breakfast is not up to the standard . ( meaning the taste). Have to improve on quality because during the breakfast period We saw a lot of international guess.
Stayed 1 night in Mar 2019