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Dorsett Grand Subang

4.5 star property

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Photo gallery for Dorsett Grand Subang

Outdoor wedding area
1 bedroom, down comforters, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Room

1 bedroom, down comforters, in-room safe, desk

Club Room

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Blackout drapes/curtains
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Living area

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

1 bedroom, down comforters, in-room safe, desk

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

1 bedroom, down comforters, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan SS12/1, Subang Jaya, Selangor, 47500

What's nearby

  • Sunway Pyramid Mall - 17 min walk - 1.5 km
  • Sunway Lagoon Theme Park - 17 min walk - 1.5 km
  • Sunway University - 2 min drive - 1.5 km
  • Sunway Pyramid Convention Centre - 3 min drive - 2.7 km
  • Paradigm Mall - 4 min drive - 4.2 km

Getting around

  • Taman Bahagia Station - 7 min drive
  • SS 15 - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Taj Curry House - ‬2 min walk
  • ‪Bangkok To Buriram - ‬3 min walk
  • ‪Tea & Toast - ‬3 min walk
  • ‪Restoran Salero Negori - ‬3 min walk
  • ‪Kafe Bawang Merah - ‬6 min walk

About this property

Dorsett Grand Subang

Luxury family-friendly hotel near Sunway Pyramid Mall
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Dorsett Grand Subang. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free theme park shuttle, and valet parking (surcharge)
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, a banquet hall, and a ballroom
Room features
All 478 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Highchairs and free infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Malay

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Empire Hotel Subang

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 832 reviews
Empire Hotel Subang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free theme park shuttle
  • Secured, uncovered self parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Aroma
  • Piano Lounge
  • Terazza Brasserie
  • The Emperor

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free theme park shuttle
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (26,996 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 35 for children
  • Uncovered self parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Does Dorsett Grand Subang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Dorsett Grand Subang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dorsett Grand Subang?

Self parking is available for MYR 3 per day. Valet parking is available for MYR 30 per day.

What time is check-in at Dorsett Grand Subang?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Grand Subang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Dorsett Grand Subang located?

This family-friendly Subang Jaya hotel is located near the airport, within 3 mi (5 km) of Subang Jaya Medical Centre and Sunway Pyramid Mall. Sunway University and Sunway Medical Centre are also within 3 mi (5 km). SS 15 is 19 minutes by foot and Kuala Lumpur Subang Jaya KTM Komuter Station is 24 minutes.

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Dorsett Grand Subang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 217 out of 880 reviews
Rating 8 - Good. 382 out of 880 reviews
Rating 6 - Okay. 175 out of 880 reviews
Rating 4 - Poor. 74 out of 880 reviews
Rating 2 - Terrible. 32 out of 880 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jalmi Shafary

Had a pleasant stay at this hotel
Stayed 1 night in Jun 2025

8/10 Good

Izutani

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Jan 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not a great location, but you can walk out for food and drink if you want to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kogilavani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were helpful and the check in was quick. The rooms were comfortable and clean and towels changed daily. Variety of eateries near the hotel which was good. Had to pay minimum amount for parking ,which was not explained properly by the hotel staff that the room card has to be validated daily to enjoy this one time payment. Would recommend this hotel to friends and family.
Stayed 5 nights in Dec 2024

4/10 Poor

ALLISON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience during my stay. 1) no free parking provided to hotel guests 2) the hotel is very unconsiderate towards hotel guest’s experience when hosting adhoc events. All parking lots were taken by event guests and we were told by front desk to pay RM30 for VIP parking, or to park alongside main road (when in the first place we already paid for guest parking). Front desk told us the VIP parking/ valet is managed by external partners and they do not communicate. 3) soft furnitures inside our room had smells of vomit and weird stains. Eww Only good side - there’s some food places opposite the hotel. Overall Disappointed.
Stayed 3 nights in May 2025

8/10 Good

Abdul Rasyid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel atmosphere is quite old but still in a good shape
Stayed 2 nights in Jul 2024

8/10 Good

KOK SENG

Liked: Staff & service
Great location and very convenient.
Stayed 4 nights in Aug 2023

8/10 Good

Wee Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very pleasant hotel and value for money
Stayed 1 night in Jul 2022

6/10 Okay

Selby

Liked: Staff & service, amenities
Warm and friendly staff. However the property is in need of maintenance and repair.
Stayed 7 nights in Sep 2024

8/10 Good

Hiu Tung

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 5 nights in Aug 2022

2/10 Terrible

Yasuhito

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff of check out was extremely bad.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My tots Grand Dorsett

Grand Dorsett has always been my favourite hotel whenever i am in Subang Jaya. The stay is comfortable, clean and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

Hotel Grand Subang’s Breakfast incredible food and especially on All ke nih I have nois highly recommended
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
I required taxi reservations to hotel yesterday, but they forgot it, and I couldn’t get it in this morning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall great
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service & helpful staffs

Room is comfortable & big. Very convenient to other places. Booking in very fast. Receptionist saff is polite & helpful. Buffet restaurant staffs are helpful & concerned.
Stayed 2 nights in Dec 2022

10/10 Excellent

Weng Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason price
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, worn out and run down. Would have been Grand once but those days are long gone
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

This hotel is connected to the event hall or ballroom, so there were a lot random people walking around and gathering which made us unconfortable.
Stayed 1 night in Apr 2023

8/10 Good

Chan

Liked: Cleanliness, staff & service, room comfort

Impressions

The hotel is clean but a little old. Otherwise, it was a pleasant environment. The breads and pastries served at breakfast were not crisply fresh. Local foods were good. The shuttle service to Sunway City should be restored.
Stayed 2 nights in Sep 2023

8/10 Good

June

Liked: Cleanliness, staff & service
Location is good to the places that I wanted to visit. Don't like my room is facing carpark and at low floor. I did request for room facing lake view on my booking but didn't happen :(
Stayed 3 nights in Jul 2022

4/10 Poor

Søren

Disliked: Staff & service, property conditions & facilities

Can't be a 4 star...

This is no way close to a 4-5 star hotel. Restaurant/bar closed a 18:30. The pool area is horrible, the keys don't work, the ordered "taxi" from the hotel to airport was double up on a regular taxi and so on...
Stayed 3 nights in Apr 2024

2/10 Terrible

Fabian Tan

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic essential like bed mattress is a must

Check in and sadly had a room with broken collapsed bed mattress. Not able to sleep on the first night. As for a room transfer early the next day for a decent bed mattress and was being upgraded to top floor room. Thankfully, was able to make up no sleep.
Stayed 2 nights in May 2024

2/10 Terrible

O

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor experience, room ceiling worn, dirty interior. Lobby with cigarette-smell.
Stayed 1 night in Jan 2024