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Hotel H12

3.0 star property
Hotel with a fitness center, steps from Royal Road

Choose dates to view prices

Photo gallery for Hotel H12

Reception
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Reception
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is P4,929
P5,323 total
includes taxes & fees
Mar 31 - Apr 1

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 4 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 6 min walk - 0.5 km
  • Wawel Castle - 15 min walk - 1.3 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪Taj - ‬1 min walk
  • ‪Wódka. Cafe-bar - ‬2 min walk

About this property

Hotel H12

Hotel near Main Market Square
Close to Royal Road and Wawel Castle, Hotel H12 provides a shopping mall on site, dry cleaning/laundry services, and a gym. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A 24-hour front desk, coffee/tea in the lobby, and a front-desk safe
  • Smoke-free premises, a TV in the lobby, and an elevator
Room features
All guestrooms at Hotel H12 feature comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Hair dryers and shampoo
  • 112-cm Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and heating

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 120 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 80 for adults and PLN 80 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 112-cm smart TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 120 per day (984 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Is Hotel H12 pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel H12?

As of Mar 29, 2025, prices found for a 1-night stay for 2 adults at Hotel H12 on Mar 31, 2025 start from P 4,928.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel H12?

Limited spots are available.

What time is check-in at Hotel H12?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel H12?

Check-out is at noon.

Does Hotel H12 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Hotel H12 located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Florianska Street are just steps away. Kraków Główny Station is 17 minutes by foot.

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Hotel H12 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Loved the hotel, great location, right in the old town
Stayed 1 night in Mar 2025

10/10 Excellent

S

Tidy, clean and great value.
Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

LISA

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
Stayed 3 nights in Feb 2025

10/10 Excellent

Irina

Excellent location
Excellent location , very comfortable beds
Stayed 3 nights in Aug 2024

8/10 Good

Christy

Great location in Old town and convenient to the train station also.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lorna

Flying Visit
Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phillip

Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Zeb

Bed was not comfortable. Bed had a hump in the middle and slanted on both sides
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Lovely hotel in the heard of Old Town
Beautiful hotel located in Old Town Krakow. The rooms were modern and clean, breakfast was most than I expected and they conveniently allowed me to store my luggage while I toured around the city.
Stayed 1 night in Jun 2024

10/10 Excellent

David William

Excellent service and a great location!
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Wonderful stay. Perfect location, very clean, and a lovely breakfast each morning. Highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

This was the nicest hotel breakfast I’ve ever had in my life. There was even champagne for the mimosas. The staff was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergey

good hotel in the old town, helpful staff, comfortable room
Stayed 3 nights in Jan 2023

10/10 Excellent

Kathryn

Wonderful End to Our Vacation
We stayed at Hotel H12 for 4 nights at the end of our trip, which was wonderful. The location was very convenient. The hotel was clean, bright, and comfortable. The staff was very helpful and friendly. Breakfast was amazing. I would recommend this hotel and stay here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

alan

Very good position excellent staff the only downside was if you opened the windows on the street side there was people all night making noise
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Brilliant hotel
Really clean and well presented. Perfect for families and 2 mins walk from the major attraction
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Excellent
Wonderful centrally located hotel 5 minutes walk to the market square .. Staff very helpful and friendly would definitely staff here again
Stayed 3 nights in Mar 2023

8/10 Good

Martin

New hotel only 4 months old. Staff were very good.
Stayed 3 nights in Sep 2022

10/10 Excellent

diana

A wanderfull experience
The location of the hotel is wonderfull! Very close to the old city.Plenty of cafes and restaurants nearby.We love specially the roof cafe at the music academy .The hotel staff was very nice and always ready to help us
Stayed 5 nights in May 2023

10/10 Excellent

Oeystein

Veldig bra plassering, litt harde senger, ellers alt utmerket.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katarzyna

Cosy and really clean
Very pleasant hotel, friendly staff, very very clean. We loved it instantly. Our room had an amazing view on the old fashioned sw.Tomasza street. Only 3 minutes walk to the main square. Very good and cheap milkbar few meters away too. Can’t fault anything at all. After our check out We have received nice little parcel with apples :). Next time we come to Krakow we will definitely book the same hotel. Perfect.
Stayed 4 nights in Mar 2023

10/10 Excellent

Nello

Posizione perfetta, centrale a 300 metri dalla piazza principale di Cracovia, colazione ottima Personale gentile Stanza spaziosa, calda e pulita.
Stayed 4 nights in Dec 2024

8/10 Good

Eva

Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Stayed 3 nights in Nov 2024

10/10 Excellent

Torunn

Ligger perfekt til i gammel byen, nært shopping men det var ett stille og rolig område.😀
Stayed 4 nights in Nov 2024