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"The Granvia is an excellent hotel if you are coming into Kyoto on the Shinkansen. It is located right in Kyoto Station and is easily walkable to get there with luggage. The hotel is beautiful and very clean. The staff were all very nice and helpful. We would definitely stay there again if we are in Kyoto."

"We are repeat visitors to the RHIGA hotel in Kyoto. We love that the hotel is close to Kyoto Station but not too close. Staff are very efficient and friendly. The bell desk staff were very helpful arranging takyubin for our larger pieces of luggage to be transported to the RHIGA hotel in Osaka. Housekeeping staff were friendly and very thorough in freshening up our room each day. We love the breakfast buffet on the first floor and have stayed at this hotel enough to know when the restaurant is not as crowded. I would like to see the complimentary shuttle bus hours expanded to start earlier than 9:00 am and ending later than 7:00 pm. Several hotel guests mentioned the same issue, wishing that the shuttle bus hours were expanded. Still a great place to stay and we always recommend this hotel and the RHIGA hotel chain to our friends traveling to Japan."

"Very convenient location across from Kyoto station."

"Great location. Staff are friendly and the room is spacious. "

"Overall this was a very good stay. You take your shoes off upon entering the hotel. You are not allowed to wear your shoes. You get the traditional vibe. The room was clean. The staff were attentive. Our room did not have a bath tub. If you have tattoos you will NOT be able to use the spa/sauna bath. Which I know Japan is notorious for not allowing tattoos. But I was hoping since so many tourists stay there they would be a little lenient. "

"This hotel was beautiful! The staff were very welcoming and accommodating. I loved the pajamas that were folded in our room. The public bath was nice - it was my first time trying a public bath but it was easy and comfortable with their clearly posted instructions and clean facilities. Our room was beautiful with high tech lighting and bathroom, and i used the soaker tub about 5 times because it was so comfortable. Konbini attached is also very convenient. will come again! "

"Very well run hotel. Only issue is the bar area is sadly lacking in the mood it gives off. Feels like you are in a bunker. "

"A lovely stay - great staff. "

"Room is nice and comfortable "