10/10 Excellent
MONIDEEPA
Traveled with family
Feb 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at The Sonnet, Bidhannagar from December 23, 2024, to January 5, 2025, and my experience was nothing short of outstanding. From the moment I arrived, I was warmly welcomed by the exceptional staff at the reception, who ensured a smooth and hassle-free check-in process. Their professionalism, courtesy, and attention to detail set the tone for a truly delightful stay.
Throughout my time at The Sonnet, I was continually impressed by the impeccable hospitality. The staff went above and beyond to make sure every aspect of my stay was comfortable and enjoyable. Whether it was room service, housekeeping, or the restaurant team, everyone was friendly, efficient, and always eager to help with a smile.
The rooms were well-maintained, spacious, and equipped with all modern amenities, providing a perfect blend of comfort and luxury. The food at the in-house restaurant was delicious, offering a variety of choices that catered to different tastes. The quality of service, both in the restaurant and in-room dining, was exemplary.
A special mention to the reception team, whose warmth and professionalism truly stood out. They were always available to assist with any queries, from travel arrangements to local recommendations, ensuring that I had a seamless experience.
Overall, my stay at The Sonnet was exceptional, thanks to the wonderful staff, top-notch hospitality, and excellent service. I would highly recommend this hotel to anyone visiting Kolkata.
MONIDEEPA
Stayed 12 nights in Dec 2024