4/10 Poor
Diane
Jan 10, 2025
Liked: Cleanliness, property conditions & facilities
We arrived on New Year’s Eve. The very next day I get a knock on the door and as I was going for the doorknob, a person let himself in. Claimed he was maintenance and if everything was ok. I promptly notify VASACA and they said they were going to look into it and someone will be by to get the front door keypad activity. It all started at 12:15 pm and they didn’t get back to me until 6pm!!! That’s half a day lost because I stayed in the room not knowing if someone was going to come in again. TERRIBLE!! Will never book here. The day we leave we lost power because of a storm that passed thru. We come to Maui at least twice a year and this is not the place to stay for us.
Diane
Stayed 10 nights in Dec 2024