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Kapas Island Resort

2.5 star property
Beachfront, with outdoor pool

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Photo gallery for Kapas Island Resort

View from property
View from room
Meeting facility
International cuisine
Outdoor pool

Reviews

3.8 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Pool
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Chalet

1 bedroom, desk, bed sheets

Superior Chalet

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Chalet

1 bedroom, desk, bed sheets

Standard Chalet

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Sea View

1 bedroom, desk, bed sheets

Deluxe Family Sea View

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Desk
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Garden View

1 bedroom, desk, bed sheets

Deluxe Garden View

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
Pulau Kapas, Marang, Kapas Island, Terengganu, 21600

What's nearby

  • Safari Beach - 10 min walk - 0.9 km
  • Long Beach - 14 min walk - 1.2 km
  • Blue Lagoon - 14 min walk - 1.2 km

Restaurants

  • Warung Selera Sayang
  • Sotong Celop Tepung Pok Pa
  • Kedai makan sri pinang
  • Nurma Tomyam Seafood
  • Keropok Lekor 008 Kelulut

About this property

Kapas Island Resort

Property highlights
Kapas Island Resort provides amenities like a garden and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), self parking (surcharge), and a ferry terminal shuttle
  • Barbecue grills and tour/ticket assistance
Room features
All 54 rooms have comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers
  • Balconies, limited housekeeping, and desks

Languages

English

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Property amenities

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Selayang Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Electricity is only available from 11:30 AM to 4:30 PM and 6:30 PM to 8:30 PM at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 20 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Kapas Island Resort Pulau Kapas
Kapas Island Resort
Kapas Island Pulau Kapas
Kapas Island
Kapas Island Hotel Pulau Kapas
Kapas Island Resort Lodge
Kapas Island Resort Kapas Island
Kapas Island Resort Lodge Kapas Island

Frequently asked questions

Does Kapas Island Resort have a pool?

Yes, this property has an outdoor pool.

Is Kapas Island Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kapas Island Resort?

Self parking is available for a fee.

What time is check-in at Kapas Island Resort?

Check-in begins at 2:30 PM.

What time is check-out at Kapas Island Resort?

Check-out is at 11:00 AM.

Where is Kapas Island Resort located?

Nestled on the beach, this Kapas Island lodge is within a 10-minute walk of Long Beach, Safari Beach, and Gemia Beach. Blue Lagoon is 0.7 mi (1.1 km) away.

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Kapas Island Resort Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 8 out of 39 reviews
Rating 2 - Terrible. 21 out of 39 reviews

3.6/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

3.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

KIYOSHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Ophelia, Kuala Lumpur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort really terrible, toilet full of insect. Bad environment and food was terrible.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go there

Left after the first night. Maintenance has been totally neglected, place was rundown. Breakfast was really bad, coffee tastes like water, no juice nor water offered, no bread. No electricity for a large part of the day. This place should be taken out of the offer!
Pool with no water, very bad condition
So called breakfast
Rubbish around the hut
Stayed 4 nights in Aug 2020

6/10 Okay

Supiah, Kuala Lumpur

Disliked: Cleanliness, amenities, property conditions & facilities
Very near to beach. Nice snorkelling and very warm beach
Stayed 2 nights in Aug 2020

8/10 Good

Hashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall ok cz you paid for budget resort.

Friendly staff, privacy area. No crowded people. Just resort need to improve in maintainance. Looks so old. Overall OK if you just using room for bath and sleep. Others time must spend at beach..
Stayed 1 night in Jul 2020

6/10 Okay

farra, selangor

Liked: Staff & service, amenities
Disliked: Cleanliness
nampak macam resort terbiar. perabot semua nampak usang. tandas sangat kotor macam tak pernah cuci. ada tingkap yang tak boleh kunci. nyamuk banyak, besar-besar pula tu. perlu improve, kawasan dah cantik, tapi sayang resort terbiar macam tu je. makanan pun so-so je.. yg ok nye sebab layanan receptionist memang terbaik, sentiasa senyum & baik.
Stayed 1 night in Jul 2020

6/10 Okay

Bani, KL

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great and very helpful. The common area, restaurant and surroundings are nice, and it's a great beach location, a little further away from the Coral Bay beach which is very crowded on weekends. But the chalet is a bit run down, the sheets, curtains, and blanket were obviously very old and worn. Cupboards were dusty too. Don't expect superb amenities on an island getaway but clean and bright-looking would go a long way towards adding value for guests, especially since resort rates are charged.
Stayed 2 nights in Jul 2020

2/10 Terrible

JURIAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty... food service so slow.. check in so slow
Stayed 1 night in Mar 2020

2/10 Terrible

Berta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insalubre

El peor cuchitril que hemos estado en todo el viaje. Asqueroso, lleno de pelos y suciedad incrustada que ya no se podía sacar. Condiciones insalubres y no nos pudimos cambiar porque no nos querían devolver el dinero. El desayuno era de 7 a 10 i si te presentabas a las 8 ya no había nada. No tengas miedo a ir sin reservar a Kapas! Es el único lugar que ofrece reserva des de un portal y por eso los viajeros que dudamos nos tiramos a la piscina ( por cierto, en la foto dicen que tienen pero resulta que no operativa)!
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained and they were very nice about giving us a different room. It was much better, but still in need of care. We did extend our stay one more night and we are grateful that, given our frustrations, they gave us a good deal.
Stayed 2 nights in Aug 2019

2/10 Terrible

Maure

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Ask about times electricity is turned on.

Resorts are powered by generators in the island (no powerlines). KIR did not advertise that there TURN OFF the electricity/generators between 8am-12pm and between 4pm-7pm (total 7 hours) daily!!! Poor insulation meant the rooms are HOT by 8.30am with the aircon or fan not working (note aircon rooms do not have fans, rooms have one or the other. Considering check-out is by 12pm, you could spend the rest of the 4-hour-morning struggling to relax or complaining (e.g. we did not get the aircon comfort we specifically paid for). The electricity is turned on again after 12pm checkout, but since check in is at 3pm, it meant guests only get to use the electricity for a maximum of 1 hour before 4pm power cut! The other resorts kept their power running or only turned it off for 1-2 hours, at a time, or once daily. Other than this MAJOR issue that feels like false advertising, we can accept that the KIR is old and rustic, looking like it's rundown and needs some care/maintenance kind of charm. The entrance to the jungle trekking is behind it (convenient), and it is the only accommodation in the whole island with a small pool. A simple European/American style breakfast was served as part of a package. Kapas Island Resort's location was quieter than the main party area where Coral Beach, Ombak and KBC are located.
Stayed 1 night in Jul 2019

4/10 Poor

frederic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar

Mal olor, no está limpio, lleno de insectos dentro de la habitación, no alojarse aquí
Stayed 1 night in Jul 2019

2/10 Terrible

Maribel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable, no reservar.

El peor hotel en el que he estado nunca. Hotel depreciado y no mantenido ni reformado. Toallas de hace 20 años, no hacen limpieza de nada, ni baño, ni camas.... no iba la cisterna, vinieron y quitaron la tapa para que pulsasemos directamente desde el interior...en fin...nunca imaginé que fuese a estar tan mal.
Stayed 2 nights in Sep 2018

2/10 Terrible

Manuel, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible conditions and room status

We booked a double “superior” room and when you see it from outside seems lovely. Everything change completely when you open the door. Quite dirty, really hot, all windows opened, so plenty of insects coming... A complete nightmare. About breakfast, no words, awful. We were traveling as backpack, and have been before in bad places, but never like this. Absolutely I will never recommend.
Stayed 1 night in Aug 2018

8/10 Good

Koshy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and pleasant room for a relaxed holiday

The rooms were comfortable and clean. Good for a relaxed holiday. Power supply was from the National Electricity Board using a solar hybrid generator for the island. The power comes on at certain hours in the afternoon and at night. The power came on as scheduled. However, the hotel / resort could not arrange for boat rides to the best snorkeling areas and kayaking facilities were lacking. I had to arrange these with a neighboring hotel. My trip to Kapas island was to enjoy these activities. The arrangement for the boat trip back was also disappointing. The hotel made arrangements with a separate boat company. Somehow the message didn't get through and the staff could only say that they have informed and couldn't do anything. I was told to wait another hour or two for the next boat. I had to call the boat company myself to get a good response.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One of my room booking number 144860055836 was not prepared.

2/10 Terrible

Eng, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort

Never maintained the property.

Just for basic sleep If You have no others choice
Stayed 1 night in Apr 2018

4/10 Poor

Sarah, Ludwigshafen Rheinlandpfalz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleine Hütte in Strandnähe

Unser Zimmer war sehr nah am Wasser. Das serviceteam war freundlich und bemüht, aber leider konnten viele kaum englisch sprechen! Die kleine Hütte die wir gebucht hatten war zwar auf den ersten Blick sauber, aber das Bad war in einem schlimmen Zustand... Der Ablauf des Waschbeckens lief einfach auf den Boden und auch die Dusche war nicht abgetrennt von WC und Waschbecken! Beim Frühstück waren wir ebenfalls enttäuscht da es nur Reis und Nudeln gab, hier sind die Geschmäcker natürlich unterschiedlich!! Noch einmal würden wir das Ressort auf keinen Fall buchen, die Insel ist aber einen Trip wert!!
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

Bad service. Room is dirty. Toilet is worse! Food also equally bad. Also to note the electricity is shut off from 8am-7pm everyday as they use generator. Means no aircon,no tv also in the room.
Stayed 1 night in Sep 2017

4/10 Poor

lorena, paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful island but the superior chalet wasn't clean So one Night was be enought.
Stayed 1 night in Aug 2017

4/10 Poor

Rich, Guildford, UK

Disliked: Cleanliness, staff & service, room comfort

Good location

Warning: the website was ambiguous. I thought I was booking for 2 adults and 2 children - i.e.2+3 which I understood as being 2 rooms. What we got 1 double + 1 single bed in one room. On the 2nd night we got a mattress, but the floor was so dirty I didn't want to sleep on it.
Stayed 3 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO. Dirty, disgusting and disappointing

Cualquier alojamiento mejor que este. Está sucio y sin arreglar desde hace 10 años. Una tomadura de pelo y de dinero. Y para el colmo el desayuno estaba en mal estado. Nada recomendable, caro y asqueroso.
Stayed 2 nights in Aug 2017