John Sam Lake Hotels

"The business facilities were great. The gym has a broken tread mill."

"I was happily surprised by this place, because I was concerned about. the area. I was happy to hear that guests had to be let in the front door, cars had to be registered, and they had a security guard. We had a dog with us. The bed was nice and firm, the kitchen was better than I expected as far as dishes,pans, etc... The tub was nice, plenty of towels. I was happy. I'm glad I brought my own pillows, but besides that I will ,we will , definitely be back. "

"Yes"

"Great"

"Nice staff members, explained the amenities (which are great) at the front desk. Nice breakfast of sausage patties, scrambled eggs, muffins etc. The bathroom door was locked and I had to have my room exchanged at the beginning, otherwise, very pleasant stay"

"Always a great place to stay!"

"Always appreciate Embassy Suites. "

"Didn’t have microwave as in description So management needs to improve on that Plus coffee was an issue "

"Overall we had a good stay. Check-in was smooth and the staff was friendly and responsive. The room was clean and the hotel worked well for our family while we were in town for a weekend event. We did run into a couple maintenance issues in our room. The bedroom door in our suite was very difficult to open and close and at one point almost got stuck. The sink water also came out dark each time the faucet was first turned on, which was concerning. The front desk responded quickly when we reported it and offered bottled water for the evening, which we appreciated. Aside from those issues, the stay was comfortable and the staff was helpful. With a little attention to the maintenance items, this would easily be a 5-star experience."