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Shamai Suites Jerusalem

Aparthotel units with kitchenettes, near Western Wall

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In-room safe, soundproofing, cribs/infant beds, free WiFi
LCD TV
Fridge, microwave, electric kettle
In-room safe, soundproofing, cribs/infant beds, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
Ben Hillel 15, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Machane Yehuda Market - 10 min walk - 0.9 km
  • Jaffa Gate - 13 min walk - 1.2 km
  • Al-Aqsa Mosque - 5 min drive - 3.0 km
  • Western Wall - 7 min drive - 1.9 km

Getting around

  • Yekuti'el Adam Station - 19 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Ben Gurion Airport (TLV) - 56 min drive

Restaurants

  • ‪Dublin - ‬1 min walk
  • ‪Ben Yehuda Street - ‬1 min walk
  • ‪Muffin Boutique - ‬1 min walk
  • ‪Blaze (בלייז) - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Shamai Suites Jerusalem

Aparthotel near Western Wall
Shamai Suites Jerusalem provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and an elevator
  • Concierge services, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Shamai Suites Jerusalem feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Hebrew, Russian

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 100 per night
Cribs (infant beds) are available for ILS 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ILS 350 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 350 (one-way), (up to 2 years old)
  • Crib (infant bed) fee: ILS 50.0 per day
  • Rollaway bed fee: ILS 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Shamai
Shamai Suites
Shamai Suites Apartment
Shamai Suites Apartment Jerusalem
Shamai Suites Jerusalem
Shamai Suites
C.C City Center Hotels L.T.D
Shamai Suites Jerusalem Jerusalem
Shamai Suites Jerusalem Aparthotel
Shamai Suites Jerusalem Aparthotel Jerusalem

Frequently asked questions

Is Shamai Suites Jerusalem pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Shamai Suites Jerusalem?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Shamai Suites Jerusalem?

Check-out is at 11 AM.

Does Shamai Suites Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ILS 350 per vehicle applies.

Where is Shamai Suites Jerusalem located?

Located in Jerusalem City Centre, this aparthotel is within 1 mi (2 km) of Ben Yehuda Street and Western Wall. Zion Square and Tiferet Yisrael Synagogue are also within 10 minutes.

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Shamai Suites Jerusalem Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 180 out of 395 reviews
Rating 8 - Good. 151 out of 395 reviews
Rating 6 - Okay. 37 out of 395 reviews
Rating 4 - Poor. 13 out of 395 reviews
Rating 2 - Terrible. 14 out of 395 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location Big place Clean I love this place.

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good in general

8/10 Good

John

Liked: Cleanliness
Fair value but right across the street from a raucous hostel that offers a party deck that is VERY NOISY late at night. Also, no front desk or reception staff, you have to call someone to enter building which means you need local phone service on mobile phone.
Stayed 4 nights in Dec 2022

4/10 Poor

vadim

Liked: Room comfort
Disliked: Cleanliness

Poor place to stay

Bad condition, seemed like it haven't been cleaned for months. Strong smell of cigarettes
Stayed 1 night in Feb 2021

2/10 Terrible

JAIME H ARDILA

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It's a very dirty place, since the entrance. Towels are more grey than white. Rooms, and bathroom are not cleaned daily. Curtains are broken. Living room has not receive maintenance for years
Stayed 6 nights in Nov 2022

8/10 Good

Tamara

Liked: Room comfort
Disliked: Communication

Good apartment but very bad communication

Location is great! We are close to everything. The apartment was big and very comfortable. Although we didn’t understand the point to have such a big kitchen, there is no utensils at all, even not a coffee machine or a sponge to wash the dishes. In the small room, it looked like beds haven’t been changed. But the real problem was that there is no communication at all. After booking we didn’t receive a message explaining how to check in. It says the check in is from 14h, it also says that there is a reception. I arrived when we were lucky because there was someone cleaning some apartment. He opened the door and let us know the apartment we booked was not ready yet (we have booked the same day). We left our luggages in the parking and Came back 2 hours later, After 1 hour maybe someone answered the message i have sent, saying that someone would come to welcome us. We waited no one came. Someone was leaving the building, so that’s how we could go in. We didn’t know where were our luggages. We tried to look in the different floors for sooemone, we found the same guy repairing something in one of the apartment. He said that our apartment was ready and he had the key, but our luggages were somewhere that someone had closed with a key and this someone had left. To make is shorter, we had our luggages a few hours later. We didn’t hear from the owner. Nothing!! We were lucky this guy was there repairing something. Thats an unacceptable behavior. No respect at all!!
Stayed 1 night in Oct 2022

4/10 Poor

Sandrine

Disliked: Cleanliness, room comfort

Tres decevant

Appartement bien situe mais vieillot lit casse menage inexistant malgre plusieurs demandes je me suis retrouvee a acheter de la javel a 22h
Stayed 4 nights in Aug 2023

6/10 Okay

Maria Louise

Disliked: Cleanliness, communication

Dårlig og uvenlig betjening

Manglende hjælpsomhed og dårlig behandling ved indtjekning og afrejse. Ingen hjælp at hente ift transport og aktiviteter i byen. Fin beliggenhed, men larmende og trist udsigt. Dårlig sovesofa, kolde og beskidte værelser. Venlig og imødekommende rengøringspersonale dog.
Stayed 3 nights in Dec 2022

8/10 Good

Elaine

Stayed 1 night in Dec 2022

10/10 Excellent

Gregor

Stayed 1 night in Nov 2022

10/10 Excellent

Ursula

Liked: Cleanliness, room comfort, communication

Super Aufenthalt

Super gelegen an der Ben Yehuda street und nahe dem Mahane Yehuda Markt. Sehr geräumige Wohnung. Gutes Preis-/Leistungsverhältnis.
Stayed 1 night in Nov 2022

4/10 Poor

Tibor

Liked: Cleanliness, amenities, property conditions & facilities
Die Suite an sich war schön, groß, sauber und sehr zentral gelegen. Das Personal ist sehr nett. Allerdings ist es durch das direkt gegenüber liegende Hostel mit einer großen (Party-)Terasse und durch die direkt am Haus befindliche Fußgängerzone mit zahlreichen Bänken besonders nachts unglaublich laut!!! Wir fühlten uns wie beim Camping auf einem Festival und das bis 6 Uhr morgens. Die Fenster isolieren leider überhaupt nicht. Zudem gab es keine Rezeption wie angegeben, sondern eine Telefonnummer an der Eingangstür. Ohne israelische SIM-Karte benötigt man die Hilfe von Einheimischen zum Anrufen. Laut Expedia-Buchung sollte die Rechnung direkt in der Unterkunft gezahlt werden, was wir auch taten. Allerdings buchte die Unterkunft parallel dazu den Betrag auch auf der hinterlegten Kreditkarte ab. Beim Versuch der Rückbuchung sogar ein zweites Mal. Ich warte nun seit 14 Tagen auf die Rückabwicklung durch meine Bank. Fazit: Wer in Jerusalem nicht zum Feiern ist und nachts schlafen möchte, sollte sich definitiv eine andere Unterkunft suchen.
Stayed 3 nights in Jun 2022

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was wonderful! We walked everywhere. Lots of shops and restaurants. The suite was spacious. We loved that our two boys got their own small bedroom with comfortable twin beds. The living room furniture is a little old and the place felt a bit dusty but all in all we loved our stay!
Stayed 1 night in Jun 2022

2/10 Terrible

Esther

Stayed 3 nights in Jun 2022

4/10 Poor

James

Liked: Amenities
Disliked: Communication
The room was okay but checking in was an issue. It wouldn’t have been an issue if we could have been e-mailed a code beforehand to get into the building Also the phone # was useless as we hadn’t found a cell store to buy an Israeli SIM card yet. The amenities such as shampoo & lotions were nice as was the jacuzzi tub but we had to ask for bowls, utensils & cups. We bought our own dish cloth & dish soap as there was none there. We had to ask to have the floor swept. There wasn’t a broom in the room. We weren’t told that there was a Disco adjacent to our room. On 2 nights of our stay the music was so loud we had to leave the room at 1:00 am as we couldn’t sleep it went on ‘til 3:00 am. We are okay with a bit of street noise but this was really too much!
Stayed 10 nights in Apr 2022

4/10 Poor

jean charles

Disliked: Cleanliness, room comfort, communication
Les moins :Nettoyage très moyen. Le chauffage est inutilisable pour dormir. Vaisselle manquante :1couteau pour 2, pas de casseroles ni plaques chauffantes. Peintures sur voilages, box internet. Canapé bricoke avec vis et boulons et bout de tissus blanc de récupération. Les plus: emplacement. Bonne literie. Spacieux. Le plus
Stayed 1 night in Mar 2022

2/10 Terrible

paul

Stayed 7 nights in Mar 2022

10/10 Excellent

Carlos

Stayed 8 nights in Feb 2022

8/10 Good

Daniel

Liked: Cleanliness, room comfort, communication

Very good

Stayed 5 nights in Jan 2022

10/10 Excellent

Roy

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2021

2/10 Terrible

Ariel

Disliked: Cleanliness, room comfort, communication

bad experience

noisy, bad service, dirty, confusing employees, terrible check in experience
Stayed 2 nights in Dec 2021

6/10 Okay

Mark

Liked: Cleanliness

Central location to lay your head

I primarily use Hotels.com because the guest ratings are usually fairly accurate. However, they missed the mark on this one. This hotel offers a central location to great restaurants and activities but falls short on most everything else. There is no lobby...so checking in is challenging. The price is less expensive than most but the furnishings are badly worn. Paint chipping from ceilings, sliding doors that dont properly lock and the inconsistency of hot water make this hotel a little sketchy.
Stayed 4 nights in Nov 2021

8/10 Good

Maria

Liked: Cleanliness, room comfort

Excellent Location

The room was spacious, and in good condition. No front desk and very little interest in being attentive. We ended up using another Hotel to arrange car service to the airport, finding a COVID19 testing location for our return trip and getting local information. This place is great for an extended trip if you are very familiar with the Jerusalem area.
Stayed 5 nights in Nov 2021

2/10 Terrible

Lesley

Disliked: Cleanliness, room comfort, communication

VERY DISAPPOINTING

Awful....no hot water, no lock on outer door, hall light did not switch off. 3 hangers in tiny wardrobe for 2 people. Not enough cutlery. Not enOugh towels. Safety deposit box broken. Crumbs in the cutlery drawer. Described as Deluxe!! It was less than basic! Meant to have a front desk/concierge, this was non existent. In a busy street, very noisy, we could not sleep as there was noise outside until 3am. We checked out after one night....one of the worst places we have ever stayed in.
Stayed 8 nights in Oct 2021

2/10 Terrible

shimon

Disliked: Cleanliness, communication
Stayed 1 night in Sep 2021