Isla de Graciosa Hotels

"Friendly staff and especially the reception were very welcoming"

"Spent 5 days with teenage daughter and her friend and had a great time. Lovely room and view, super clean, good range of sports activities and good choice of food and drink. "

"Very clean and tidy, perfect way to relax"

"Stayed at sea View room. Great sunrise and sunset view from Balcony."

"Great stay. A week of half-board, with a full day of organized activities to choose from every day. Very responsive, friendly and professional staff. We had rented an EV, and the hotel has two 11kW charging stations with dedicated parking space for EVs. One of them was working ok, and charging there was a breeze. Food is excellent with two main restaurants to choose from. There are two parts of this sprawling hotel, we stayed in the one further away from the beach and it was fine. Also location is very central to access all parts of the island. Nice walking/running trail along the beach to the nearby town. "

"Excellent staff. Loads of outdoor space. Wonderful breakfast."

"We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis"

"Overall very good and relaxing break at the hotel, the buffet breakfast was excellent and staff very polite and helpful. Will return again as enjoyed our stay, only downside was limited sun loungers on the outside balcony near the inside pool, spa was great and food was excellent "

"Excellent room with sea view, well serviced. Helpful friendly staff. Good quality food with plenty of options."