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Crowne Plaza Hangzhou Qiantang by IHG

4.0 star property
Art Deco hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Crowne Plaza Hangzhou Qiantang by IHG

1 bedroom, down comforters, minibar, in-room safe
1 bedroom, down comforters, minibar, in-room safe
Indoor pool
Exterior
Concierge desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry
The current price is P4,248
P4,953 total
includes taxes & fees
Jul 11 - Jul 12

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 Twin Beds Standard

1 bedroom, down comforters, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

1 bedroom, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Jinsha Lake City View)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Jinsha Lake City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

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P6,271 total
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Jul 11 - Jul 12
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About the neighborhood

Map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018

What's nearby

  • MIXC Mall - 15 min drive - 17.2 km
  • Hangzhou China Silk Town - 17 min drive - 19.6 km
  • Hangzhou Tower Shopping Mall - 17 min drive - 19.9 km
  • West Lake - 19 min drive - 22.0 km
  • Zhejiang University Yuquan Campus - 21 min drive - 24.1 km

Getting around

  • Gaosha Road Station - 8 min walk
  • Hangzhou Yuhang Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • ‪下沙茱莉咖啡吧 - ‬10 min walk
  • ‪中国移动通信水晶手机连锁 - ‬11 min walk
  • ‪巴里岛咖啡 - ‬9 min walk
  • ‪金沙湖 - ‬3 min walk
  • ‪杭州经济技术开发区彩珍旅馆 - ‬5 min walk

About this property

Crowne Plaza Hangzhou Qiantang by IHG

Upscale hotel near Hangzhou Tower Shopping Mall
A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and 10 meeting rooms
  • Luggage storage, a 24-hour front desk, and an elevator
Room features
All 328 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers or jetted bathtubs plus free toiletries and hair dryers
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

Lobby

DoubleTree by Hilton Hangzhou East

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 110 reviews
The price is P3,839
P4,477 total
includes taxes & fees
Jul 11 - Jul 12
DoubleTree by Hilton Hangzhou East

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Char

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 8,073 square feet of conference space
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hangzhou Heda Hotel
Crowne Plaza Heda Hotel
Crowne Plaza Heda
Crowne Plaza Hangzhou Heda
Crowne Plaza Hangzhou Qiantang
Crowne Plaza Hangzhou Heda an IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hotel
Crowne Plaza Hangzhou Qiantang by IHG Hangzhou
Crowne Plaza Hangzhou Qiantang by IHG Hotel Hangzhou

Frequently asked questions

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11 PM.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on Jul 11, 2025 start from P 4,247.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hangzhou Qiantang by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is Crowne Plaza Hangzhou Qiantang by IHG located?

Located in Jianggan, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre, and Hangzhou Tower Shopping Mall. Hangzhou China Silk Town and West Lake are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes.

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Crowne Plaza Hangzhou Qiantang by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

👍
Stayed 3 nights in Mar 2025

8/10

Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.

6/10

シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Aug 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 3 nights in Jan 2024

10/10

Stayed 3 nights in Jan 2024

8/10

Stayed 1 night in Sep 2023

10/10

Stayed 4 nights in May 2023

10/10

Stayed 1 night in May 2023

10/10

Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023

10/10

Stayed 8 nights in Sep 2021

10/10

不錯，都乾淨，又方便
Stayed 1 night in Mar 2021

10/10

不錯的地方，服務也都很好
Stayed 4 nights in Aug 2019

8/10

I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019

10/10

Stayed 2 nights in Jul 2019

10/10

Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019

10/10

Stayed 2 nights in Mar 2019

10/10

It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019

10/10

Stayed 1 night in Feb 2019