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"Great hotel right on the water downtown Victoria. The room was amazing - the hotel upgraded us to an amazing harbour-view room which was more of a suite which spacious, very clean, very comfy, with great views. Staff were friendly and efficient, and let us leave the car in the lot for a few hours after checkout so we could explore more."

"Best hotel i have ever stayed in and excellent services "

"Love the location and place is clean "

"Good location, easy to get around by walking. Clean, spacious room. Super friendly and accommodating staff too! It was nice that they utilized texting to see how our check in was/if we needed anything. Very easy to communicate! I would definitely recommend staying here. "

"The room was very spacious and they were responsive to all our needs. "

"We arrived late at night and was given a room with a bad view and the person then refused to give us an opportunity to change, but the staff in the morning were great and gave us a better room. The day staff was very helpful and we ended up loving every part of our stay from that moment on. Thanks"

"Loved the hand held faucet in the shower in addition to the rain shower. Room was big and comfortable and the physical location of the Sandman was ideal being on the Trans Canada and only 2 blocks off Hwy 17 going to the airport, Butchart, etc. Would stay again"

"Its such a gorgeous hotel and location...tea at the Pendray was amazing...the staff fantastic..."

"An old-school property that has been fixed up. Great customer service. The extras are fantastic. What hotel doesn't like free bikes, etc. You need to work on breakfast though!! It doesn't take much. Offer it and do it well, or don't. Nobody wants to remind you that your slim breakfast was missing something like an egg or fruit. I loved it there. A great bar across the street with great bar food. Robin Hood!!"