River Garden Hotel & Suites

3.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for River Garden Hotel & Suites

Exterior
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 11:00 AM to 8:00 PM, sun loungers
Front of property
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping

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About the neighborhood

Map
Imbabura, Guayaquil, Guayas, 090313

What's nearby

  • Malecon 2000 - 6 min walk - 0.5 km
  • Santa Ana Hill - 16 min walk - 1.3 km
  • San Marino Mall - 6 min drive - 4.3 km
  • Mall del Sol Shopping Center - 9 min drive - 6.1 km
  • U.S. Consulate General - 11 min drive - 8.0 km

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 17 min drive

Restaurants

  • ‪Paseo las colonias - ‬4 min walk
  • ‪Guayaquil De La Culata - ‬6 min walk
  • ‪Sweet & Coffee - ‬5 min walk
  • ‪La Central - ‬2 min walk
  • ‪Las Empanadas Del Paco - ‬5 min walk

About this property

River Garden Hotel & Suites

Hotel near Mall del Sol Shopping Center
At River Garden Hotel & Suites, you can look forward to a coffee shop/cafe, laundry facilities, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Luggage storage, tour/ticket assistance, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 per person
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 800 Varas
  • Guayacan Bistró
  • MiniMarket Listo!

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in
This property's swimming pool will be closed all day every Monday until further notice.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 6 per room (one-way)
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM

Property is also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Does River Garden Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 11:00 AM–8:00 PM.

Is River Garden Hotel & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at River Garden Hotel & Suites?

Self parking is free at this property.

What time is check-in at River Garden Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at River Garden Hotel & Suites?

Check-out is at noon.

Does River Garden Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 6 per room applies.

Where is River Garden Hotel & Suites located?

Located in Downtown Guayaquil, this hotel is within a 5-minute walk of Chocolate Museum, La Perla, and Museum of Anthropology and Contemporary Art. Malecon 2000 and La Perla Ferris Wheel are also within 10 minutes.

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River Garden Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 153 reviews
Rating 8 - Good. 18 out of 153 reviews
Rating 6 - Okay. 14 out of 153 reviews
Rating 4 - Poor. 9 out of 153 reviews
Rating 2 - Terrible. 9 out of 153 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Excellent location….Terrific on site restaurant… Quiet and well located
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Excellent staff, location, place
Stayed 1 night in Sep 2024

10/10 Excellent

Abraham

It eas really great i really loved the service
Stayed 3 nights in Sep 2024

8/10 Good

Jim

The wonderful staff n location!
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Beautiful hotel! I loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

We liked the view of the river from our room.
Stayed 16 nights in Jun 2024

10/10 Excellent

Chen

I liked my stay there
Stayed 2 nights in Dec 2023

6/10 Okay

Carlos

They need to improve in few areas
Stayed 4 nights in Oct 2024

10/10 Excellent

Daisy

The staff were very friendly and helpful. The hotel area is safe and convenient. The only thing we don’t like was that they let some guests blast their music in their room. It was so loud and not necessary.
Stayed 1 night in Aug 2024

4/10 Poor

Cass

Liked: Property conditions & facilities
Disliked: Staff & service
Charged me $30usd because my friend brought me inside my hotel room and he came in and then we left the room within an hour I changed and showered Ridiculous and pathetic
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

The staff were very friendly and made our stay very enjoyable.
Stayed 1 night in Apr 2023

10/10 Excellent

Kara-Jo

Amazing stay! The room was clean and spacious with a beautiful view. I loved the rooftop pool area. I ate at the restaurant upstairs too, great food and service. Would stay again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Marcel

Great place to stay as it isn’t far rom the airport and the area is known to be safe .
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Great Hotel and excellent service

10/10 Excellent

Previn

Very nice and modern hotel. Location was perfect. Staff was exceptionally friendly and helpful. Prob the best hotel in the area.
Stayed 2 nights in May 2023

8/10 Good

Trista

Lovely hotel, great location! Staff were more than happy to help whenever we needed something.

10/10 Excellent

Maria

Very good service, friendly staff, nice and clean...
Stayed 1 night in Aug 2023

10/10 Excellent

John

Good location. Clean room and facilities with helpful staff.
Stayed 1 night in Feb 2023

6/10 Okay

Quienton

The property nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Grace

The room was lovely. The pool on the 18th floor was wonderful. We loved everything!
Stayed 2 nights in Nov 2023

8/10 Good

Richard

The property was adjacent to the Malecon so it was very convenient to restaurants, entertainment, museums, parks etc.. The staff was friendly and helpful and the rooms were comfortable and clean.
Stayed 2 nights in Apr 2023

10/10 Excellent

Viviana

We truly enjoyed our stay at this hotel. The location is great, the staff was great as well. I would stay here again. We paid addiitional for breakfast and it was definitely worth it! Excellent all around.
Stayed 2 nights in May 2023

10/10 Excellent

delia

Beautiful hotel and amazing room. Super breakfast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sara

Special thanks to Cynthia at the reception desk and to Jorge who arranged our taxi
Stayed 3 nights in Sep 2023

10/10 Excellent

Bertram

Slept well
Stayed 1 night in Apr 2023