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Hotel Riu Plaza Guadalajara

5.0 star property
Luxury Guadalajara hotel in Zona Expo with 2 restaurants

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Rooftop terrace
Rooftop terrace
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Laundry
  • Free WiFi
The current price is P6,941
P8,329 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Separate bedroom
Bathrobes
Private bathroom
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds (MX)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds (MX)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Presidential With Street View

Living room

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Executive With View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Suite Presidential With Street View

Bathroom

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500

What's nearby

  • Minerva Roundabout - 15 min walk
  • Expo Guadalajara - 2 min drive
  • Avienda Chapultepec - 3 min drive
  • Plaza del Sol - 3 min drive
  • US Consulate General Guadalajara - 4 min drive

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Capital Take Away - ‬2 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury eco-certified hotel near Minerva Roundabout
Located close to World Trade Center and Expo Guadalajara, Hotel Riu Plaza Guadalajara provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. Indulge in a manicure/pedicure, a body treatment, and a facial at Moonliz, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Valet parking (surcharge), coffee/tea in the lobby, and luggage storage
  • Newspapers in the lobby, laundry services, and wedding services
  • A porter/bellhop, secured bicycle storage, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 550 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items). Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

Does Hotel Riu Plaza Guadalajara have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Riu Plaza Guadalajara?

As of Feb 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Guadalajara on Mar 4, 2025 start from P 6,940.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Plaza Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Plaza Guadalajara?

Self parking is available for MXN 90 per day. Valet parking is available for MXN 150 per day.

What time is check-in at Hotel Riu Plaza Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Plaza Guadalajara?

Check-out is at noon.

Where is Hotel Riu Plaza Guadalajara located?

Located in Zona Expo, this luxury hotel is within 1 mi (2 km) of Minerva Roundabout, Expo Guadalajara, and World Trade Center. Avienda Chapultepec and US Consulate General Guadalajara are also within 3 mi (5 km).

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2705 out of 3735 reviews" "
Rating 8 - Good. 598 out of 3735 reviews" "
Rating 6 - Okay. 209 out of 3735 reviews" "
Rating 4 - Poor. 98 out of 3735 reviews" "
Rating 2 - Terrible. 125 out of 3735 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malav, South Easton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 3 nights in Jan 2025

4/10 Poor

Alfredo

I don’t know why these company only has an early check in ( 2 hours prior to 3 pm) for a fee.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with children
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautifully updated hotel. Good restaurants and great rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

maritzabel, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

JORGE

Liked: Staff & service, property conditions & facilities
No heater, at night get very cold… and they don’t change the towels

6/10 Okay

Usvaldo

Liked: Amenities
Disliked: Staff & service
When I arrived I was trying to shower and I don’t have any towels in my room so I call and ask for towels and they take 1 hour to bring them I have to call them 3 times , and some of the stuff members where very rude in the pool area this was my first time in a Riu hotel and service was very bad
Stayed 3 nights in Jan 2025

8/10 Good

Javier

Traveled with partner
Liked: Staff & service, property conditions & facilities
Place was ok. Didn't like the bedding. Room service was good location ok.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff who provided great customer service!!! I would definitely go back and recommend it to all my friends and family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and friendly. Quickly to respond.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trash service, got double booked, they charged me for both and then they said wont cancel and refund me because “management didnt answer the phone”. Lost my money and i couldnt even stay there on the other date they booked me. Theres much better places with way better service and better rooms, even airbnbs were better quality for less money and airbnb gives you refunds and answer the phone!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly looked between most magical towns and local attractions.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

NOEMI SOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal era extremadamente amable, te ayudan en todo lo que necesitas y siempre con un tono agradable.
Stayed 2 nights in Jan 2025

10/10 Excellent

LOUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent hotel is clean
Stayed 1 night in Jan 2025

4/10 Poor

jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing the food , the service impeccable!! Everyone was super attentive shout out to all the staff that met me at karaoke at the dreams lobby bar, “Andres”, the ladies in the coffee shop the servers in Chardonnay, and the manager from 360 !. What I liked most about my stay was the safety.! No one is getting in n out of the elevators without a room card. N you can only use your card for your floor you can’t access two room floors at once. That’s amazing safety precautions . Someone is always present at the elevators to ensure and assist. They are also amazing people super nice . The room was supper clean I asked for a blanket and was so shocked at how soft and clean the blanket was. The bed sheets were also clean it didn’t make my skin itch at all I felt right at home. That’s how you know that the house keepers actually wash there bedding sheets. The guy to the pool that served me was also very nice n the buffet staff and food also great !! This is how hospitality should be displayed with people that care about ensuring proper service is met.! The bellman’s and all was so helpful in helping me get a taxi or even if I had a question. The front desk always tried to help even though I speak English they still tired to understand me. I will be back !! If your staying in Guadalajara definitely stay here!!!! Super clean nice servers nice people nice food !!! I wish I could remember the names of who all served me maybe looking at my room number you can find it out !
Stayed 6 nights in Jan 2025