Hotel Maya Kuala Lumpur City Center

5.0 star property
Luxury Kuala Lumpur hotel in Golden Triangle with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, sun loungers
Reception
Food and drink
Exterior
Premium bedding, memory foam beds, in-room safe, desk
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast available

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

Grand Premier Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Memory foam bed
Premium bedding
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Heritage Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Memory foam bed
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
138, Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • Petronas Twin Towers - 6 min walk - 0.6 km
  • KLCC Park - 9 min walk - 0.8 km
  • Kuala Lumpur Convention Centre - 11 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 2 min drive - 2.2 km
  • Kuala Lumpur Tower - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WET Deck - ‬3 min walk
  • ‪Ramah Tamah - ‬1 min walk
  • ‪Yen - ‬2 min walk
  • ‪Kobanas Cafeteria - ‬5 min walk
  • ‪Gerai Kuih & Nasi Lemak - ‬2 min walk

About this property

Hotel Maya Kuala Lumpur City Center

Luxury hotel revitalized in 2020 and located near Petronas Twin Towers
Located close to Petrosains Science Discovery Centre and KLCC Park, Hotel Maya Kuala Lumpur City Center provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • A banquet hall, wedding services, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 284 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 40-inch TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Frequently asked questions

Does Hotel Maya Kuala Lumpur City Center have a pool?

Yes, this property has an indoor pool.

Is Hotel Maya Kuala Lumpur City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya Kuala Lumpur City Center?

Self parking is free at this property.

What time is check-in at Hotel Maya Kuala Lumpur City Center?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Maya Kuala Lumpur City Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Maya Kuala Lumpur City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 191.00 per vehicle applies.

Where is Hotel Maya Kuala Lumpur City Center located?

Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Petrosains Science Discovery Centre, Petronas Twin Towers, and KLCC Park. Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is 6 minutes by foot and KLCC Station is 8 minutes.

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 183 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Benny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except the elevator doors only open for 2 seconds. You have to be ready and jump in fast or they will close. There are 4 elevators, if you wait by the wrong one you’ll miss it. Also no plug ins near the bed.
Stayed 5 nights in Nov 2024

2/10 Terrible

EUMBER

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tó much noise
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff especially Allan excellent customer service
Stayed 10 nights in Nov 2024

2/10 Terrible

Attaul

Stayed 3 nights in Aug 2024

8/10 Good

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found wrong with this hotel was that also had no electrical outlets hard to plug phones or other electrical devices
Stayed 2 nights in Oct 2024

8/10 Good

Allen Robert, Southport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, currently being renovated, nice rooms and decent breakfast. But the location is the biggest benefit of this hotel. 5 minute walk to Petronas Towers and KLCC for shopping, dining and access to trains.
Stayed 7 nights in Sep 2024

10/10 Excellent

Suneerat, Manchester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to like breakfast but this time it seemed less choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Gurbir Singh

Staff is friendly can improve in breakfast , staff don’t know how to make English tea
Stayed 1 night in Sep 2024

10/10 Excellent

John, London

Stayed 1 night in Aug 2024

6/10 Okay

Cheok KwanJackson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Osama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ANABEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Xavier

Traveled with family
👍
well located and good facilities
Stayed 4 nights in Aug 2024

8/10 Good

SEE

Business traveler
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no people in the valet car park.
Stayed 1 night in Jul 2024

6/10 Okay

Rameem

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of the rooms wasn't too great. The flush in toilet doesn't work, the curtains are falling off, the mattress was basically stained brown. There's a school attached to this hotel which wasn't pleasant. We would see kids congregating at the front and some stay in the hotel. You can hear them running around and making noise. Fire alarm went off at 2.30am once and it was a false alarm but they hadn't told anyone that it was a false alarm unless you called reception. We didn't risk it so a few of us walked down the emergency stairs. Once we got to the bottom, the emergency door was shut. We pressed the buzzer for the door to be released but this didn't work. We called reception no answer. Majority of the guests just stood outside their rooms in limbo not knowing what to do. So poor and unprofessional. Amongst all this the school kids were joking around running up and down the halls like it was all a joke.
Stayed 12 nights in Jun 2024

10/10 Excellent

Mohd Nabil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander, Woodlands

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hotel is very tired. Limited facilities, rooms have bad windows and are noisy. The Wi-Fi is appalling and the mobile signal is poor. the room key cards are temperamental, I had to twice get the room key recoded. The lifts are VERY Slow, which makes getting a key reset a real saga.
Stayed 5 nights in Jun 2024

8/10 Good

Hans

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

CHARINA

Traveled with family and small children
Liked: Cleanliness
Hotel facilities need to be updated to attain 3 star or More .
Stayed 1 night in Jun 2024

10/10 Excellent

Tanera

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Amber

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Maya
The room is clean and the bed are comfortable. This is our repeated stay here. Friendly check-in staff. It’s very close to Petronas twin towers, Suria KLCC and lots of eateries within walking distance. Free parking at the basement and the room rate is reasonable.
Stayed 1 night in May 2024