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"The hotel was undergoing renovation. Rooms are very small and the bolt on the door was not working (which cannot even be raised when you are a solo traveler). The breakfast staff were a bit rude, for instance trying to have me relocate where I was seated for breakfast because I was close to where the staff were talking to each other. The room was clean and in a convenient location. The gentleman at the front desk was very helpful and brought me tea when I was under the weather. "

"My stay was amazing "

"Very comfortable room was very spacious"

"Host was very friendly, room was good value for the money. Very close to the train station, and you can go and visit all tourist places by walking"

"The property was centrally located and easily walkable to all the sights. The staff were friendly and helpful. They recommended a restaurant down the street that was out of the more touristy areas and it was our best meal of our trip. Really enjoyed our stay."

"Very close to everything, shopping, sightseeing, the parking was literally next door. The two room suite had two of the beds with very bad mattresses however."

"This is the charming place to stay in Florence, Italy. Service is excellent. Room is new and luxury modern. It is superb. I am completely enjoy my time there."

"The staff was excellent. The hotel is a very historic building, very impressive. The location was perfect."

"Air conditioning did not work but overall property in good condition and excellent location."

"The room was rather charming but a little less than clean. The fellow who met us was quite nice. On the downside they didn’t restock the coffee and some things were either broken or not working. Also beware of overcharging at the restaurant beside the rooms. "

"We loved the high ceilings of the room and the design. The beds were not too comfy for our taste and the little shower heads from our room didn’t work, but the main shower head worked so we were able to take a decent shower. The staff was very kind and they told us about many different spots to try around the area. "

"Area"