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"Amazing staff all around the resort,always happy smiling faces and did everything to make our stay impeccable.we will be back and continue to use Riu properties.Thank you "

"Over all its ok, parking is a problem, the hitel could be in better condition but is not staff problem is the people who dont care about the place, they rhink cause they pay they can do whatever they want."

"I really enjoyed this resort best food we've had in an all inclusive. Only complain is the crocodiles on the ocean we barely got any time to be in the ocean because of the crocodile sightings. I'm not sure if it was just our luck. Other than that excellent service, and very fast response to our needs. For instance, our air conditioning stoped working one day within minutes we had someone in the room fixing it. Highly recommend this resort."

"Highly recommend this hotel for family vacation especially with toddler. Food 24 hrs. "

"Very nice property, huge rooms, excellent for families. Love the Spa"

"I loved the big pools"

"From the moment we arrived at Villa La Estancia, we were enveloped in an atmosphere of warmth, professionalism, and genuine hospitality. The property itself is stunning—immaculate grounds, luxurious suites, and breathtaking views—but what truly sets this resort apart is its incredible staff. Every single team member we encountered went above and beyond to make us feel welcomed and cared for. The pool staff : Nico , Raul, Ruddy, the servers Josue, Ernesto, and Jesus and Daniel with the towels. And Carlos for making that great beach BBQ. From the front desk to bell Service : Oswaldo and Bryan, and housekeeping, and the spa attendants , the attention to detail and personalized service were beyond exceptional. The restaurant staff deserve special praise as well. La Casona ! Fabian, Angel, Eduardo, Ada, Daniella, Carolina, Rogelio and Benjamin and Ricardo. Each meal was served with a smile, and the team remembered our preferences after just one day—a level of attentiveness you usually only find at the very best five-star resorts. Housekeeping was equally impeccable—quietly efficient and thoughtful. It’s clear that the team at Villa La Estancia is not only well-trained but also takes real pride in creating memorable guest experiences. If you’re looking for a luxury stay where genuine hospitality is the standard, Villa La Estancia should be at the very top of your list. The staff alone make it worth the visit—and they’re the reason we’ll absolutely be coming back."

"The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back."

"It was clean "