I am giving the property a one star review hoping the owners who may care about their business read it. The front desk staff (Sylvia) who checked us in was rude and short. The room itself and the bed sheets were clean, but there NO bath towel in the room, and the only “bath floor mat” was already soaking wet! I went outside and asked for towels and said the bath floor mat was wet, she said: I need to see it? I said see what? She said the wet towel and that there is no towel in the room. I explained my wife has just stepped in the shower, so you can’t go in… she insisted she needed to come in and see it!! she walked with me to the room, and I went in to get the disgustingly wet mat to show it to her; then she said: “but your wife is now in the shower”, implying the mat got wet because she has splashed water on it. My eyes was jumping out of sockets trying to understand why would she think I may lie!! So I asked her, “what reason do I have to lie about a wet mat?”, she said, “it’s okay… I am working” implying she is too busy and don’t have time to continue the conversation. She did finally give me fresh towels and bath floor mat.
The Wi-Fi was also non-existent! We stayed at room 4, and the wifi network they said we need to connect to never showed up in the network list. When asking about a resolution, she said “El Chalten WiFi internet is bad every where and you need to be patient!!”
A very disappointing stay, I do not recommend it unless they make changes!
