Beach Hotels in Dzemul, Mérida

"This property was on the Gulf and is ideal for families. The pool is very attractive and appears well kept. The hotel allowed me to arrive two hours early, without charge, which was appreciated. My room was very large, with high ceilings, and a kitchen area, with large fridge and microwave. The beach area could have been better if the sand was raked for debris washing ashore."

"Nice remote hotel. You truly get disconnected since signal in the area is poor and so is their wifi. The installations look nice but their staff could benefit from some training. They are a bit slow and not as "service"-like as you get in other hotels in the area. Renting a car is recommended, since there are no taxis or uber in the area, and they charge high for them to take to you nearby areas. "

"Air conditioning was awful. The rooms would turn off and the living room didn’t have it. The kitchen is just set up as a decoration. You can’t even use it. You have to use the back up kitchen they told us we broke a couple little arrangements which we never did. They just wanted to keep our deposit? I’ve been trying to call them back for the deposit and now they’re not responding back to me, really bad communication very upset "