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Richmond Hotel Apartments

Hotel with a fitness center, near Dubai Cruise Terminal

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Photo gallery for Richmond Hotel Apartments

Lobby
Exterior
1 bedroom, in-room safe, individually decorated, free cribs/infant beds
Dining
Unclassified image, 5 of 19, button
Reviews
5.4

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
24 C St, P.O. BOX: 191504, Dubai, Dubai, 191504
  • Popular LocationBurJuman Mall3 min drive
  • Popular LocationDubai Cruise Terminal4 min drive
  • Popular LocationGold Souk6 min drive
  • AirportDubai (DXB-Dubai Intl.)13 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel
shoeb
May 31, 2016
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Room options

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Dining

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Dubai

Richmond Hotel Apartments is located in Bur Dubai, a neighborhood in Dubai. Dubai Cruise Terminal and Ski Dubai are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gold Souk and Dubai Mall. Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are not to be missed.
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What's nearby

  • Meena Bazaar - 3 min drive
  • BurJuman Mall - 3 min drive
  • Dubai Cruise Terminal - 4 min drive
  • Dubai World Trade Centre - 4 min drive
  • Gold Souk - 6 min drive

Getting around

  • Sharaf DG Station - 16 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪U2pura - ‬5 min walk
  • ‪مطعم جازيبو - ‬4 min walk
  • ‪ماكدونالدز - ‬5 min walk
  • ‪برجر كنج - ‬6 min walk
  • ‪Purani Dilli Dubai - ‬7 min walk

About this property

Richmond Hotel Apartments

Hotel near Dubai Creek
Close to Dubai Cruise Terminal and BurJuman Mall, Richmond Hotel Apartments provides a free daily manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Richmond Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, an elevator, and a TV in the lobby
  • 1 meeting room, concierge services, and free newspapers
Room features
All 64 individually decorated rooms offer comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Tubs or showers, free toiletries, and hair dryers
  • Balconies, separate dining areas, and kitchens

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 30 per person
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Richmond Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AED 100
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 30 per person
  • Early check-in fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Richmond Dubai
Richmond Hotel Apartments
Richmond Hotel Apartments Dubai
Richmond Hotel Dubai
Richmond Apartments Dubai
Richmond Hotel Apartments Hotel
Richmond Hotel Apartments Dubai
Richmond Hotel Apartments Hotel Dubai

Frequently asked questions

Does Richmond Hotel Apartments have a pool?

Yes, this property has an outdoor pool.

Is Richmond Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Richmond Hotel Apartments?

There is free parking nearby.

What time is check-in at Richmond Hotel Apartments?

Check-in begins at 2 PM. Early check-in is available for a fee of AED 100 (subject to availability).

What time is check-out at Richmond Hotel Apartments?

Check-out is at noon.

Where is Richmond Hotel Apartments located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of BurJuman Mall and Dubai Cruise Terminal. Dubai Creek and Gold Souk are also within 3 mi (5 km). Sharaf DG Station is 16 minutes by foot and ADCB Station is 22 minutes.

Richmond Hotel Apartments Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 97 reviews" "
Rating 8 - Good. 19 out of 97 reviews" "
Rating 6 - Okay. 28 out of 97 reviews" "
Rating 4 - Poor. 21 out of 97 reviews" "
Rating 2 - Terrible. 22 out of 97 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

shoeb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel

8/10 Good

tazeen, mumbai

Liked: Room comfort
Disliked: Staff & service
Good hotel to stay But no room service

8/10 Good

POOJA, India

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay!
The room was clean and hotel staff quite cordial. Easily accessible by taxi, but 20 mins walk to the nearest metro station.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible horrible
Horrible. There were loads of bedbugs in the room. we had to change rooms. Everything was very outdated.

8/10 Good

SG, Perth, Australia.

Liked: Cleanliness, staff & service, room comfort
Good value, decent apartment hotel.
I booked this place because it was one of the cheapest apartment hotels in Dubai and I was staying a whole week. I wasn't expecting much given all the bad reviews but I was pleasantly surprised at how decent it was. The room was large, clean and the shower and air conditioner worked fine. There were some minor maintenance issues like a loose toilet seat but no big deal. The free internet worked well most of the time but was sometimes down. My only gripe was the early morning loud prayers from the mosque across the road but I got used to it after a couple of days. I'd stay here again if the price stays low.

2/10 Terrible

Nabi, Jaipur

Disliked: Cleanliness, property conditions & facilities, room comfort
-1* hotel
Doesn't even deserve 1*, room smells ! Blanket dirty with used condom kept under table, not even cleaned properly. Such hotel and in Dubai-Can't believe !

8/10 Good

Pete, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Rooms basic but comfortable, decent kitchen and bathroom and very pleasant staff. A short walk to a couple of decent bars

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Expensive for no good reason.
I booked this one at about 150aed per night but learnt that there was a 50aed per night charge for the internet taking the total per night to 150aed + 20% tax + 10aed per night tax + 50aed per night internet equalling 240aed per night(shocker) which is crazy expensive when you take into account the really unfavourable location of the hotel if you are doing the public commute - the nearest bus stop is about 500 meters away and the nearest train station(Al Fahidi) is close to 2km from the place. When the temp. outside is over 40C right now(June) then even 20 feet feels like 2km. BUT, if you have well enough to have a car for yourself then 240aed for this place is not a big deal, however if you are new to the country or on a tourist visa then i wouldn't recommend this one to anyone.

2/10 Terrible

SUSHIL, PUNE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE OF MY LIFE.
SELECTING THIS HOTEL WAS MY BIGGEST MISTAKE. AT 12 IN THE NIGHT THEY WERE BREAKING SOME INTERNAL WALL, WHICH WAS ILLELEGAL & GOVT. ASK THEM TO BREAK IT. WHEN I & SOME OTHER GUEST REQUESTED THEM TO STOP SINCE WE COULD NOT SLEEP, REPLY WAS VERY AROGANT. FINALLY I CALLED POLICE TO STOP THE WORK.

4/10 Poor

I like Dubai, currently in CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
The place is fairly run down, with tile coming off around the pool. They were doing some painting while we were there, but it needs more than painting! Here's to hoping that they are doing a bigger renovation. They also really need to review their cleaning practices. The children's pool was unusable because it was so dirty. And I'm still itchy from the insect bites. Stained carpets are one thing, but beg bugs are a whole different thing. It was the cheapest place I could find at the last minute, but I should have spent a bit more money somewhere else. And I usually live in a developing country.

6/10 Okay

Shubhankar Dey

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood sucking bugs
Miserable, I wish I have taken bugs running around happily after biting me. Smelly toilets. Old cloth smell everywhere.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ashish, India

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms and bare minimum ameniteis.
Rooms are old and need re-furnishing. I did not try food in the Hotel so I can not say anything about that.

4/10 Poor

Sumit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No that great place to stay
I had to book this hotel coz rooms were not available at Hotel i was staying for nights before this. when I checked in to room, the room key was broken and half of it was in the key hole, when i went to the reception to show him the same, the guy at reception gave me such a look that i had broken it. When i informed him that it was already broken he asked the Maintenance guy to check it, but the house keeping guy already knew about the same and didnt inform the reception. I was soo tired and wanted to sleep but for 1 hour the maintenance guy kept hammering and drilling the lock. Finally it happened and i was handed over the keys. The towels in the room smelled bad. The TV was very old. Book only if you dont have any other options.

2/10 Terrible

Philip, Birmingham, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
No rooms available when we arrived as the hotel had double booked. Did the reception staff care - no. They were indifferent, lied and just plain rude. The hotel itself was in a bad location, was run down and filthy dirty. The reviews with more than 1 star are written by the staff of the hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a good experience.

8/10 Good

ENGR. T. ALALIBO, PORT HARCOURT

Liked: Cleanliness, property conditions & facilities, room comfort
FANTASTIC
I FILL AT HOME AND THE STAFF ARE WONDERFUL. THEY HAVE EXCELLENT SECURITY FOR ALL THERE GUEST.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was dirty and staff was unhelpful
will never stay there again

4/10 Poor

Ahmed, Bahrain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
service
I do not believe such hotel should be on your list due to extremely poor quality of services.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Ended up not staying there as the hotel pictures and description did not match the hotel. Was offered a 3 bed apartment. When I arrived and was shown my room it only had one double bed. When I queried it I was told the hotel do not offer 3 bed apartments (which is contray to the hotel reservation). To cut a long story short it took a while for the guy at the front desk a long time to return my passports and money and cancel the booking. Avoid this place!

8/10 Good

Steve, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Short walking distance to shops and fast food restaurants. Check in was easy and trouble free. When I arrived to the room it had no towel's, no kettle and the safe didn't work. I told reception and all was done very quickly. The room was clean and equipped with everything I needed. For the price, an excellent hotel. The staff were friendly and always greeted me when leaving andentering the hotel. Wifi was good, able to use Skype with a good cconnection. Checkout was easy and hassle free.

6/10 Okay

Troy, NYC

Richmond Hotel Apt. in Dubai
I didnt stay there very long. Overall the place was clean but it was tiny. Nothing modern about the lobby or the room. Im surprised the TV didnt have an antennae sticking out the top. It has all the basic functions of a living quarters but thats about it. Even the elevator was only big enough for 4 people comfprtably. Its a good place to stay for an overnight layoever but nothing more if comfort is somewhat a concern for you. The keychain was so big I had to drop it off at the front desk when I left. I cant remember the last time I actually had to use a key to turn a lock to open a door at a hotel. It just has an overall old feeling. The bed was a queen but because the overall room was small and there was no headboard it really didn look like it.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
NICE HOTLTO STAY
ALTOUGH BIT FAR FROM METRO STATION BUT IT IS OKAY FOR THE PRICE I PAID

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Pretty big room with a small kitchen, a living room, and a bedroom. However, the furniture was filthy. The sofas and the chairs have not been changed or cleaned for years. The only thing I felt like doing, is putting my bags there. We had to ask for extra sheets because we only had one sheet and a very dirty bed cover. The shower curtain was disgusting. There were two computers downstairs, but one was not functioning, and the other didn't have a mouse. Who needs a mouse to operate a desktop? The day we were leaving for the airport, when instructing us about public tranfportstion to the airport, the staff forgot to tell us that the metro started only at 1 pm because it was Friday. Big deal! We were also not informed that breakfast was not included. After we had a pretty simple breakfast (for two people), we were given a bill for 50 dirhams which is about $15. 15 minute walk to the metro, but its so hot outside that it is the most miserable walk you'll ever have. There is a bus 5 minutes from the hotel that takes you to the metro. But stops are aitconditioned. If you are staying in Dubai in the summer, definitely get a hotel as close to the metro as possible. 43 degrees C, very high humidity. Good: only one or two stops to the local market area that is a must see, Gold Souk, and a boat station, Bur Dubai Abra Dock. A 24 hour supermarket next to the train station.