Dubai hotel rooms a the Independent

"The experience at Shangri La Dubai was top of the world… very very best service and We definitely will be staying at this hotel during every Dubai visit. They even celebrated my son’s birthday. Really good service. "

"Great"

"Nice and easy to get to The Irish Village for the tennis tournaments. A lot of food options. Very comfortable hotel."

"Excellent Support and Sarvice"

"A very nice hotel, very modern and clean. The staff in the restaurant do understand English very well, and keep getting your order for food wrong. Asked for a bucket of ice and never got it. asked for a pot of tea with two tea bags in it, and just got a pot of hot water. Then a pot with one tea bag, but no milk for the tea. Asked for turkey bacon, which is normally on the buffet, but not avaiable one morning. Was told they would prepare some and bring it to the table. 20 minutes later, finished with breakfast and still no turkey bacon. Chased up the manager who went into the kitchen to order it, as it had never been ordered and took another 10 minutes. Staff needs to learn to communicate in English with the majority of the customers. "

"Amazing stay. Ideal family location with great food choices and waterpart"

"Staff and customer service was great; extra touches to make wife’s birthday celebration memorable. We would definitely consider staying at JW Marriott Marquis on next visit."

"The window doesn't close well so there is some traffic noise all night."

"Free airport bus, breakfast included, nice pool area on the roof. We had a late arrival into Dubai and used it as our first night rest before moving into the city. Was perfect for that "