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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Private beach, sun loungers, beach umbrellas, beach towels
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
The price is P11,551
P14,471 total
includes taxes & fees
Dec 15 - Dec 16

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

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8.8 out of 10, Excellent, (245)
The price is P11,551
P14,390 total
includes taxes & fees
Dec 22 - Dec 23
NH Collection Dubai The Palm
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About the neighborhood

Map
Palm Jumeirah, Dubai, 120015

What's nearby

  • Nakheel Mall - 7 min walk - 0.6 km
  • AURA SKYPOOL Dubai - 14 min walk - 1.2 km
  • The View at The Palm - 15 min walk - 1.3 km
  • Dubai Marina Mall - 6 min drive - 6.7 km
  • Marina Beach - 9 min drive - 7.3 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury family-friendly hotel near Dubai Marina Mall
Located close to Emirates Golf Club and The Beach Mall, Dukes The Palm, a Royal Hideaway Hotel provides a free breakfast buffet, a marina, and a poolside bar. This hotel is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, babysitting (surcharge), and beach towels
  • Meeting rooms, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, beach locale, and pool
Room features
All 506 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on Dec 15, 2024 start from P 11,550.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dukes The Palm, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dukes The Palm, a Royal Hideaway Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Dukes The Palm, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Dukes The Palm, a Royal Hideaway Hotel located?

Located in Palm Jumeirah, this beachfront hotel is in a regional park and within 6 mi (10 km) of Dubai Marina Mall, Jebel Ali Race Course, and The Beach Mall. Emirates Golf Club is 5.6 mi (9 km) away. Nakheel Mall Station is 9 minutes by foot and Al Ittihad Park Station is 11 minutes.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1004 reviews" "
Rating 8 - Good. 207 out of 1004 reviews" "
Rating 6 - Okay. 80 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaspreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with attentive staff. Not a great choice of food at dinner but v good breakfast. Pool needed some sprucing up
Stayed 6 nights in Nov 2024

10/10 Excellent

hennah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing location right opposite aura sky pool and nakheel mall. Lovely staff and cute rooms. The beach is lovely and the breakfast selection is huge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms really nice and staff really helpful and friendly. Will definitely be going back
Stayed 7 nights in Nov 2024

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the Dukes on the Palm. The location is perfect with the private beach, close to the first frond, walkable to the Nakheel mall for shopping, views of the palm and dining options. The staff are generally brilliant and the food is good too. We will most likely be back again next year!
Stayed 6 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel, with beach access
Stayed 4 nights in Nov 2024

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
Smelled a little musty in the hallways. Didn’t get my complimentary drinks. They messed up my booking, called me a day before my check out they I had to check out or I’d be charged for an extra night eventhough Expedia showed by correct check out day
Stayed 6 nights in Nov 2024

10/10 Excellent

Daryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the stunning Dukes The Palm Resort in Dubai, and it was an unforgettable experience! The highlight of my stay was undoubtedly the private beach, which was pristine and offered breathtaking views. The resort itself is beautifully designed, blending luxury with comfort. The staff were incredibly attentive, ensuring that every aspect of my stay was perfect. I also enjoyed the diverse dining options available on-site, with delicious cuisine that catered to every palate. Whether lounging by the pool or soaking up the sun on the beach, every moment was pure bliss. I highly recommend this resort to anyone looking for a luxurious getaway in Dubai. I can’t wait to return!
Stayed 5 nights in Nov 2024

8/10 Good

Shaun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the only thing is that the rooms had a different smell due to the humidity. Sometimes coming into the room it didn't smell pleasent.

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin Rhys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay in Dubai.
Stayed 7 nights in Oct 2024

8/10 Good

Bradley

Traveled with family and small children
Liked: Cleanliness, staff & service
Rooms need a makeover and there were some plumbing issues, pool is a bit of walk from the hotel, food ( breakfast, lunch and dinner ) is very limited so you may need to take a walk to the mall.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sussan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

Franceschina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay at Dukes. And again did not disappoint. From the staff that greet you from when you arrive at the front of us to the staff that clean rooms. Fantastic service. The staff on the entrance are just amazing always eager to help with your shopping not just getting out the car but carrying it to your room brilliant. Breakfast staff and cooks are equally as good. Good options second to none. Thank you Mark always a pleasure. From the two Francs
Stayed 6 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Elina

Stayed 3 nights in Oct 2024

6/10 Okay

Yvonne M

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room we were in (414) was definitely not delux neither did it have any kind of view city or otherwise, just a view straight into an apartment building. Room was dark even with lights on. The shower in the bath configuration without a shower curtain just a glass partition that did not even meet the bath meant that the floor flooded extensively. I dread to think of the damage to whatever area was below us. The writing on the power panels meant we had to guess what turned on what. Considering this hotel classes itself as Luxury VIP access makes me wonder where it has gotten it’s reviews from
Stayed 2 nights in Oct 2024

2/10 Terrible

Antonio, Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

TRYFON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Fab
Stayed 6 nights in Oct 2024

10/10 Excellent

Ashleigh Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 3 nights, the staff level of service was incredible and the food at Ula by the beach was beautiful we ate here for lunch all 4 days. Highly recommend
Stayed 4 nights in Oct 2024

2/10 Terrible

Clare Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Tara Dawn

Stayed 9 nights in Sep 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning 👍
Stayed 3 nights in Sep 2024