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"Very helpful staff. Close to mall and train station. "

"A very nice hotel near Sendai station. "

"Very convenient location and surrounded by shopping malls."

"Nice room, very helpful staff"

"The whole process, from communication before check-in to storing my luggage there after check-out, was very smooth. The staff were friendly and helpful. The room was very clean and spacious, signage was foreigner-friendly, and there was a great range of amenities and supplies provided. The bed and bathroom were comfortable. The breakfast buffet was delicious. My only wish is for a lobby or public seating area for leisure aside from the hotel room, and perhaps a map and suggestions of things to do in Sendai."

"Second time here and am definitely coming back:) I'm a bit of a clean freak, but this place is CLEAN! The staff seems always pleasant and welcoming. "

"Very convenient location and the spa experience is fantastic"

"We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome! "