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"We paid for a balcony room and werent given this. our neighbors were noisy teenagers who played music and partied until 4 am (when you are on a ski trip you want to rest for the next day) but this was impossible. I called the reception multiple times but they did not help me warning our neighbors about the noise because they were very “busy”. It was very annoying and frustrating. "

"This property is clearly not at its best during what we discovered only after we arrived as their "off-season." The restaurant was closed, even though we were told it would be open during the weekend. It was difficult to find anything fully open. Our thoughts about our stay were compounded by very cool, very wet, and very overcast weather conditions. We do not recommend visiting this area after mid-September!"

"Au delà du site magnifique et très calme, l'accueil et la gentillesse de l'ensemble du personnel font que nous reviendrons avec plaisir. Mention spéciale 5 étoiles ++ à Leïla ( à l'animation, fitness et qui accompagnait la petite rando du mercredi matin ) qui est une véritable perle, empathique, drôle et bourrée d'énergie, c'est une très belle personne. Les petits déjeuners sont copieux, les repas du soir très bons et variés, nombreuses entrées au choix idem pour les fromages et desserts. Les...

"Appalling service, no bar, no food in the hotel, 4 and half hours to get a taxi to the nearest town. Wonderful location, but no customer service what so ever, and an additional €100 if two people wish to use the pool for 1 hour"

"Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le...

"Great place for a family stay in this ski resort. The reception staff (Pedro and his colleagues) was super friendly and helpful. Location is good."

"It was raining the entire 3 days of our stay. We didn't get to do things we planned for our trip. Only so much we can plan for. The room was a little dated. Not having an electric water kettle for having hot beverage in the room was a little troublesome specially when we weren't able to go out. Have to go down to the reception to fill our own travel flask with hot water. There's only 1 electric outlet to charge electronics. Breakfast was ok. Phillip at the restaurant was very attentive and...

"Charming owner made us feel very welcome in this historic quirky Manor House in lovely mountain village of Bedous. Good value"

"Fantastic in every way"

"The hotel that I had pre-booked and paid for was closed on my arrival."

"Floor dirty and sticky. Could do with redecorating"

"Very good accomodations, location, food and staff attention, can not wait to recomend it to others !!!"

"Très bel endroit confortable, au calme et avec une vue splendide. Excellent accueil et cuisine copieuse . Très très recommandable !!! "

"I really liked the pool and sauna with the steam room. It was very nice."