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"The hotel staff are okay, not great, but the hotel itself is good."

"We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well."

"Typically as expected inline with similar 3* hotels in Sylhet Town. Room with double bed was fine clean and reasonable but no natural light as windows blocked by wall/adjacent building. Bathroom needs an upgrade as poor quality. Be sure to insist on room with town view. Dining facilities fine and staff helpful over generous buffet breakfast (included) Roof terrace/pool disappointing and urgently needs an upgrade to look smart and attractive. Housekeeping staff very helpful and courteous. Overall a fair price for a reasonable stay. Would consider a future stay here."

"Door to the balcony lock was broken. Asked staff to fix problem. They still were not able to fix it"

"I had to book this because of issues at noor jahan hotel. Mustafa at the front desk was very welcoming and all my needs taken care by him. Highly recommend anyone looking for a place to stay. Place is clean and comfortable. "