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"Ideal location for Stratford. Hotel rooms clean and functional. Dinner was a challenge, the food was excellent but the front of house staff were very limited in training and had to be chased constantly for everything. Checkin became complicated and the manager had to step in, just more training required throughout "

"Great experience all staff were excellent very friendly and accommodating Checked in around 4.15 pm and the reception team were extreme helpful and friendly! Breakfast was very tasty and all staff attentive x "

"Great location and room. We had two drops of blood on our sheets which weren’t from us. And the room was insanely hot. Other guests we spoke to said the same - about the heat, not the drops of blood. Breakfast looked great but we didn’t have it. Really comfy bed except for the blood."

"No free car parking for customers. I had to park at a different hotel due to prices around the hotel"

"Fantastic hotel. Amazing older grand hotel. Beautiful interior. Clean, staff good. "

"Had a lovely stay great location for our trip exhibiting at the NEC The restraunt/bar was great could relax no hassle tring to fine somewhere to eat The staff were d friendly polite very helpful. We enjoyed the use of the swimming pool found we could unwind Will definitely book again next year "

"Good"

"Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast."

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"For a good value airport hotel this would be hard to beat. Had a meal in their restaurant which was as expected for an airport hotel."

"The staff are always helpful when I check in here "

"Position staff very friendly "

"Amazing hotel with a fabulous spa. Service was excellent."

"We stayed as a family the room was a good size and the staff very friendly - the hotel got very busy on a Saturday morning with various kids clubs happening. There was a lot of scaffolding around when we were there"