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"Truly beautiful hotel. Large rooms, lovely restaurant, friendly and helpful staff, beautiful pool and nothing beats the view!!"

"Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable. "

"VERY GOOD HOTEL 100% RECOMENDED "

"Overall a wonderful stay and would absolutely come again! Beautiful resort with absolutely stunning views and rooms. Spa is fairly priced and excellent. Location very near little Adam’s peak makes for a convenient sunrise walk. Staff all around very good and made the stay welcoming. Some things to be improved: While restaurant food is good, the prices are extortionate and we ended up eating majority of meals in local Ella for a fraction of the price. Due to the size of the resort, transport via buggy is often required and we found this service to be quite inconsistent (especially during periods of rain where everyone in the resort requires a buggy). While the hotel has umbrellas in the room, it would be nice to also get an umbrella if stuck in another location (such as the restaurant) during a downpour. "

"An absolute bargain. Really close to the train station too. "

"We had an excellent stay in that property (3nights March 2025) It located on the hill so the views from the balcony are spectacular. Still just a few steps from the center of town. Very good breakfast with lots of options. Exceptional stuff, especially the manager who was very informative, helpful and kind. The only down was the bathroom which I'd say needed some renovations and the noise coming from the construction going on at the front of the hotel but I understand at some point they have to do it. I would definitely recommend this hotel!"

"We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced. "

"It's a charming hotel"

"AWESOME EXPERIENCE. Everyone - front office, housekeeping, F&B, & the spa - were exceptional with services par excellence. Rishnati qt front desk was OUTSTANDING, along with Nadan. Buffet breakfast and dinner were superb. Very scenic location - interiors are very beautiful. Highly recommended!"