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"The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many "

"We really enjoyed our stay here. From arriving, the staff on the front desk and in restaurants were on hand to help every step of the way. Room was really spacious and we loved the balcony overlooking Kandy lake. Pool was small, but good to dip into! Although it was quite chilly. Really great location too. Only thing I would say is housekeeping was quite late in the day!"

"Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable. "

"Overall a wonderful stay and would absolutely come again! Beautiful resort with absolutely stunning views and rooms. Spa is fairly priced and excellent. Location very near little Adam’s peak makes for a convenient sunrise walk. Staff all around very good and made the stay welcoming. Some things to be improved: While restaurant food is good, the prices are extortionate and we ended up eating majority of meals in local Ella for a fraction of the price. Due to the size of the resort, transport via buggy is often required and we found this service to be quite inconsistent (especially during periods of rain where everyone in the resort requires a buggy). While the hotel has umbrellas in the room, it would be nice to also get an umbrella if stuck in another location (such as the restaurant) during a downpour. "

"An absolute bargain. Really close to the train station too. "

"Great staff and convenient location "

"We had an excellent stay in that property (3nights March 2025) It located on the hill so the views from the balcony are spectacular. Still just a few steps from the center of town. Very good breakfast with lots of options. Exceptional stuff, especially the manager who was very informative, helpful and kind. The only down was the bathroom which I'd say needed some renovations and the noise coming from the construction going on at the front of the hotel but I understand at some point they have to do it. I would definitely recommend this hotel!"

"We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced. "

"It's a charming hotel"